Price was good, delivery was somehow fast. I felt that I knew was all the time, so the communication was good. I have not tested it but so far so good. In the Spanish translation you use one word that... See more
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Had an issue with a noisy motor on my 2 1/2 year old shark cordless. Phoned customer service and after the usual checks, a replacement motor was sent within 24 hours, all under warranty. Fitted and va... See more
I was very pleased when I saw the promotion on Shark Power Detect and bought it without second thoughts. Always buy from d official website!
Outstanding customer service from SharkNinja Germany. I had two issues — a return on a Ninja Woodfire pizza oven and a defect claim on my Ninja ES601 espresso machine — and both were resolved quickl... See more
4.6
Excellent
33K reviews
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Game changer for my daily dessert
So far i am super happy with it, I haven't tried out all the settings yet but what I have tried has impressed me! Only big downside is that I'll have to get a bigger freezer for all my pints 🤭 My go to is protein powder, skyr yogurt, some maple syrup and milk and its low calorie and really tasty!
11 February 2026
Best customer service they replaced the…
Best customer service they replaced the whole machine for me after reporting a defect
25 September 2025
May use AI-assist with repliesRead more
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I didnt work at all from the 1st time…
I didnt work at all from the 1st time iam acually so mad and sad
2 January 2026
Reply from SharkNinja DE
Hallo Mahmoud,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben.
Es tut uns sehr leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprochen hat.Bitte wenden Sie sich an unseren Kundendienst, damit wir gemeinsam die beste Lösung für Ihr Anliegen finden können.
Wenn Sie Hilfe von uns benötigen, kontaktieren Sie uns bitte über den folgenden Link.
https://support.sharkclean.de/hc/de/articles/360016839439-Kontakt
Mit freundlichen Grüßen,
Shark Clean DE
Incredible
Incredible. Powerful and efficient, even at max speed it’s not that loud. You can feel the change in air quality as soon as you enter the room, my plants are also not being affected by it. 100% recommended.
5 February 2026
The vacuum cleaner meets my…
The vacuum cleaner meets my expectations. Very modern and functional and of course does its job well. Recommended!
20 August 2025
It’s a really good tool
It’s a really good tool and I love the results so much but I have seen few boar bristles came in to my hand after first use thats little disappointing forgot to take a pic of it otherwise its a very good purchase.
3 February 2026
Poor customer service…
The vaccum itself seemed good however there was a faulty attachment and the customer service was terrible, 2 weeks of over 20 emails back and forth to try and get a replacement. I gave up in the end, sent it back and purchased a dyson.
I figured if they can't replace something like a faulty attachment easily reported on the day of delivery then I have no chance if there becomes a bigger problem with the machine.
10 February 2026
Unprompted review
Reply from SharkNinja DE
Hallo Kelly,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Wir entschuldigen uns für alle Unannehmlichkeiten, die mit Ihrer Bestellung entstanden sind – das entspricht nicht dem Service, den wir unseren Kunden bieten möchten.
Nach einer internen Überprüfung haben wir festgestellt, dass wir versucht haben, Ihnen zu helfen, und eine Ersatzbestellung für Sie aufgegeben haben.Leider ist es manchmal schwierig, wenn das Produkt außerhalb Deutschlands ist.
Wenn wir etwas tun können, um Ihre Erfahrung zu verbessern, zögern Sie bitte nicht mit unserem Kundenservice in Verbindung zu setzen.
Mit freundlichen Grüßen,
Shark Clean DE
I‘m very happy with my new Air fryer
I‘m very happy with my new Air fryer. It’s very practical and super fast.
3 February 2026
Top product
5 August 2025
Best Company with the super conpetent…
Best Company with the super conpetent Customer Services
2 February 2026
Gut.......
15 December 2025
OBSESSED with this thing!
OBSESSED with this thing!! The Ninja Slushi Max is seriously a game changer. Slushies, frozen lemonade, frozen cocktails — everything comes out perfect and smooth. The 150 oz capacity is huge and it’s so easy to use. If you love frozen drinks, you NEED this!
30 January 2026
Unprompted review
Planned obsolescence…
Cleaning Robot stoppt working right after warranty ended. I have different brands, running for years. The shark died short after two years. I found a lot of reports of the same defect on the internet. Planned obsolescence. Contact to support was senseless. Waste of money and resources.
25 June 2025
Reply from SharkNinja DE
Hello Martin,
Thanks for taking the time to leave us a review.
We are very sorry to hear that your cleaning robot stopped working shortly after the warranty expired, and we understand how disappointing this must be, especially given your long-term experience with other brands.
This is certainly not the experience we want for our customers. We would like to review your case in more detail to see how we can assist you further. Please contact our customer service with your details so our team can look into this again and support you as best as possible.
https://support.sharkclean.de/hc/de/articles/360016839439-Kontakt
Kind regards,
Shark Clean DE
Alles super
Everything is good, but only it is so loud when it works 😅 but overall it is super
23 January 2026
another amazing product i have now…
another amazing product i have now purchased 3 items from this company and all three are well made and user friendly
28 November 2025
Look out for the sale!!
I bought the shark flex style in the bedazzled edition for half the price off in sale and its great everything works well the attachments dont fall off and the feeling is not spiky at all!! Just a really fancy experience everyday
21 March 2025
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