Shapermint Reviews 41,203

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,891 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, support, and high quality. Many appreciate that the items feel natural and are suitable for everyday wear, with some noting the excellent fit once the correct size is found. People also frequently praise the customer service for being helpful and efficient, often resolving issues quickly. However, some customers were dissatisfied with aspects of their order and delivery. There were instances where items were missing or incorrect, and some experienced difficulties with returns or exchanges, particularly when trying to reach a live person in customer service. A few people also mentioned issues with items not performing as expected or with sizing inconsistencies for certain products.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the comfort and fit of the bras,... See more

Quality

Customers consistently express satisfaction with product quality. Many reviewers praise the comfort,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more

Rated 5 out of 5 stars

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional br... See more

Rated 5 out of 5 stars

Buying undergarments online was a bit scary. Size charts can be off, returns can be intimidating. Thankfully with Shapermint, every step was easy! The product is amazing, so there will never be a retu... See more

Rated 5 out of 5 stars

Excellent customer service & quality of the products is amazing. Little disappointed it didn't 100% do what the video shows on the cami - my waist is a little smaller but it didn't enable me to fit i... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.9

Great

TrustScore 4 out of 5

41K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The strapless bra that I got was very…

The strapless bra that I got was very nice good quality and priced well. I had trouble with my order and customer service took care of it right away and I received the correction quickly. I will definitely recommend Shapermint to anyone.

30 April 2026
Rated 1 out of 5 stars

Be aware that this is hard sell site…

Be aware that this is hard sell site that seems almost scam like. When you get to checkout it is impossible to finish your order without being offered other items. I found this so annoying that I closed the page without confirming my purchase. To my surprise and further annoyance, I received an email confirming my order of the one item that I had wanted to order and the two other items that I had been offered and did not want. I emailed the help centre straight away only to receive a response saying it takes 3-5 days for a response.

1 May 2026
Unprompted review
Shapermint logo

Reply from Shapermint

We’re truly sorry for this experience, Susan. We know how upsetting this is. Please send us a DM so we can personally review your order and help get this resolved as quickly as possible.

Rated 5 out of 5 stars

Supportive Bras

Great products! Loving the tanks and bras by Shapermint. Great support, sizing is spot on. I wish they made an extra small in their tanks. Fabric is smooth and buttery soft, the bras so not dig into my shoulders or leave marks on my skin. Their shipping is fast and you can't beat their return policy!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Shapermint is Awesome

I love Shapermint! I live in their camis and I love how they make everything so smooth and how amazing they make you look! Everything is so comfy that I forget I have them on most of the time! Highly recommend!!!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE

BUYERS BEWARE
Worst company ever ill never order again. I need to exchange an expensive order but have questions about what im exchanging for and absolutely no way to speak to a person. also they slipped in an extra pair of leggings I did not need
BUYERS BEWARE

24 April 2026
Unprompted review
Shapermint logo

Reply from Shapermint

We’re truly sorry for this experience, Kristy. We know how disappointing this is. Please send us a DM so we can personally help review everything and get this sorted out for you as quickly as possible.

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