Shapermint Reviews 41,200

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,891 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, support, and high quality. Many appreciate that the items feel natural and are suitable for everyday wear, with some noting the excellent fit once the correct size is found. People also frequently praise the customer service for being helpful and efficient, often resolving issues quickly. However, some customers were dissatisfied with aspects of their order and delivery. There were instances where items were missing or incorrect, and some experienced difficulties with returns or exchanges, particularly when trying to reach a live person in customer service. A few people also mentioned issues with items not performing as expected or with sizing inconsistencies for certain products.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the comfort and fit of the bras,... See more

Quality

Customers consistently express satisfaction with product quality. Many reviewers praise the comfort,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first noticed Shapermint on IG, so I was skeptical. However, I went direct to their website, read the reviews, and saw all the variety offered and had to order. I am glad I did. I LOVE the strapless... See more

Rated 5 out of 5 stars

I recently tried bras from Shapermint and I’m honestly really happy with them. The biggest thing for me is comfort—they’re super soft, stretchy, and don’t dig into my skin like traditional br... See more

Rated 5 out of 5 stars

Buying undergarments online was a bit scary. Size charts can be off, returns can be intimidating. Thankfully with Shapermint, every step was easy! The product is amazing, so there will never be a retu... See more

Rated 5 out of 5 stars

Excellent customer service & quality of the products is amazing. Little disappointed it didn't 100% do what the video shows on the cami - my waist is a little smaller but it didn't enable me to fit i... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

3.9

Great

TrustScore 4 out of 5

41K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This review is based on Shapermint’s Customer Service

This review is based on Shapermint’s customer service. I haven’t received the product yet but am writing to let people know that the customer service is top notch. I had difficulty order from the website and was frustrated with the changing prices at each stage of checking out. I almost walked away from the sale when the chatbot couldn’t help me but it connected me with a CSR named Kelly and she was wonderful. She was patient and kind, and helped me resolve the issue. Now I’m eagerly awaiting the arrival of my items. If they’re as good as the customer service then I know I will be very happy!

3 May 2026
Unprompted review
Rated 2 out of 5 stars

Shapermint Club deceptive

I belong to the "club" paying $4.99 a month for credits to use towards purchases. Placed items in cart - used credits, credits deducted from order. Then the process of checking out involves declining more than 4 additional offers. Once you are finally able to checkout - your "credits" disappear and are charged full price. This has happened 2X - beware, Just another shady internet company

4 May 2026
Unprompted review
Rated 3 out of 5 stars

Although I verified my size

Although I verified my size, the bras fit but not properly. I can wear them but there is a gap on the underside. The padding is much thicker than expected and cannot be removed. My breasts look a lot bigger. I would not buy these bras again however they might be perfect for you.

30 April 2026
Rated 5 out of 5 stars

The shape wear I have purchased several…

The shape wear I have purchased several pairs of the leggings and they are perfect. They take care of my muffin top and makes me look slimmer in my waist and also my thighs I’d recommend these and the shaper shorts to anyone struggling with their weight. You will absolutely love the smoother side of your outfits with this shape wear. Thanks

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the bras

I absolutely love the bras. I was not sure about ordering a bra online. But it fits perfectly and they are do comfortable. I even just ordered 2 more one in pink and one in blue. I highly recommend these bras. They are so comfortable and give the lift you need!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase!

I am very pleased with the bras and cami I purchased from Shapermint. They give great support and lift. Each delivery is prompt. I am glad I gave them a try and have recommended to two of my friends who were looking for a good supportive bra with no wires.

30 April 2026

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