SGK Distribution Ltd Reviews 

30,034
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 10,246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and efficient delivery, often highlighting the helpfulness and politeness of the staff. Many appreciate the proactive communication, including advance notice of delivery times and real-time tracking, which contributes to a smooth and hassle-free process. Reviewers frequently mention the delivery teams going above and beyond, carefully handling items, placing them where requested, and even assisting with unpacking, often under challenging conditions. However, some customers experienced issues with product delivery, such as receiving damaged items or incomplete orders, and a few reported delays or poor communication regarding their delivery status. There were also instances where delivery personnel were unable to perform requested assembly services or refused to carry heavy items to the desired location, leading to dissatisfaction.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the politeness, friendliness,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the politeness, professionalism, and... See more

Product

Customers consistently note ambiguous experiences with product quality and condition upon arrival. Many... See more

Customer communications

Consumers find contact to be positive, with many reviewers appreciating the proactive communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What excellent service both from the manufacturer and supplier. We ordered our mattress on Wednesday afternoon, were up in the Highlands of Scotland and when they said we’ll deliver by Friday we thoug... See more

Company replied

Rated 5 out of 5 stars

SGK have been great from start to finish. Clear communication. Speedy delivery. Made contact the day before delivery with an estimated timeframe, on the morning of delivery, contacted with an ETA, arr... See more

Company replied

Rated 5 out of 5 stars

Couple of younger lads delivered my bed in 5 (very heavy) packages recently. They brought the packages into my house, which was a big help. Communication was clear from start to end. They kept to the... See more

Company replied

Rated 5 out of 5 stars

Received a text 1 hour before to say the the hey would be approximately 1 hour if that was ok, they then arrived on time and rang me to say they were here, very friendly and helpful pair of young men,... See more

Company replied


Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30,034)

9,759 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleasant

Very pleasant

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Craig,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Efficient and punctual…

Contacted a few days prior to delivery alloted with option to change if needed. Deliverered on time. Phoned 10 minutes before arriving. Carefully handled and placed in house. Polite and helpful.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jane Jelbart,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

The delivery service was superb

The delivery service was superb. Phone calls were recieved along side emails. speaking to real people was a breath of fresh air and I was kept infirmed all the way through the delivery process.
Rescheduling was an easy option too.

Polite and friendly and very helpful at the door.
Thank you

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Vicki Finlay,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I am very happy with the item I…

I am very happy with the item I purchased from you, thank you very much

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Ludmila Mamolea,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I received plenty of advance notice of…

I received plenty of advance notice of my delivery, including a follow up phone call. I ignored their text plus email to confirm I was OK with date and time frame of the delivery as I hadn’t recognise the name of the sender. When I told them that, they told the sender co also traded under a different name, which I did recognise, and had ordered from.
A further phone call on the day from the delivery driver gave me a specific arrival time, and they arrived to the minute, carried the heavy table into the house, and were very cordial, polite, and efficient.
Thank you, excellent job.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Celia Perez Mourin,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

The drivers were fantastic

The drivers were fantastic - thanks. However, the delivery was nearly a week late ! Delivery was scheduled for 1st or 2nd Jul. Actual delivery was on 6 Jul. No explanation from B&Q - Frustrating.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Gil Pelly,

Thank you for your feedback, and we're sorry to hear about your experience.

We're pleased to hear our drivers were fantastic. We are a delivery company, and unfortunately we can only deliver consignments once they have been passed to us by the retailer.

If you were expecting delivery on a specific date, we'd recommend speaking with B&Q, as no earlier consignment had been passed to us before your delivery. We apologise for any frustration caused.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Very good service

The delivery was due between 6 and 9am, and the driver called at 8 o'clock to tell us he would be with us at 9am. He and his mate carried the barrel water butt into the garden for us and placed it on the plinth we'd built. Good communication and extra effort made to put the barrel where we needed it to be. Very pleased all round.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Funny Jay Bird,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Kept me up to date with delivery time by phone call. Delivery drivers Very friendly and helpful.

30 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Karen Kevan,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 4 out of 5 stars

Guys fitted pergola ok

Guys fitted pergola ok, but borrowed a pair of pliers and took them away with them. Can I get them back please?!

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mathew,

Thank you very much for your feedback and the 4-star rating.

We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.

It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Comms, Confirm, Delivered

Email, phone call to confirm, delivery slot, and they show and up on time and politely drop your heavy parcel just inside. Can’t ask for anything else. Please keep it up

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Suhail,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Good communication

Good communication, arrived as promised, polite and competent.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Robert Taylor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great job with this 2 guys

Great job with this 2 guys. They are polite and careful with the stuff.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mary,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Left a smashed box.

Left a smashed box. They've requested more details.
I recommend they go back to carpet warehouse and check with them.
The driver literally left a smashed product like it was acceptable.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Neil Charlton,

We're very sorry to hear about your experience and apologise for the condition your order arrived in.

Thank you for bringing this to our attention. We'll look into this internally to better understand what happened. We appreciate your feedback.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Great service

Great service. Quick delivery and drivers kept me informed with delivery time

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Nick George,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great easy delivery experience

Time slot for delivery easily managed and was phoned giving a heads up they were on their way. Very pleasant hard-working pair (evening and they had 7 more deliveries). They had no problems with locating me or manoevering the drive. Fast and efficient citing the purchase in the chosen space where it was wanted. Great delivery experience!

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jo Wilson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Quality service

Thrilled with manvavinder and love deep who delivered our sofa today.so polite and helpful lovely men who kept us up to date when they would arrive and they were exactly on time.assembled sofa and made sure we were happy with everything before they left.highly recommend company and employees.thank you

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Wardj,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Perfect delivery

Called me to tell me 25 minutes away ( plenty of time for me to get home ) found the house easy. I chose curb side delivery on check out and they still asked if I needed help. Signed for it off they went. On time and polite that’s hard to get from deliveries these days good job 👍🏼

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Adam Garnier,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

The delivery guys were superb

The delivery guys were superb, arrived on time, they carried a heavy wooden barrel up a long garden, and importantly were happy to do so. A truly first class service.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mr Mrs P Taylor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery service is excellent

Delivery service is excellent. Two young delivery men were polite, courteous, respected my property and were overall a credit to SGK. A+ service which kept me informed of delivery time throughout their journey.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jane Balley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Timed to perfection and the two lads…

Timed to perfection and the two lads carried the really heavy flat packed wardobe into our house. Nothing but praise for them

2 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Paul Wright,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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