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Silver Gold Bull Reviews 

4,906
•
TrustScore 4.5 out of 5

4.5

Gold Dealer
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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often receiving orders quickly and discreetly. Many highlight the excellent customer service, noting helpful, professional interactions, and timely communication about order progress. Reviewers are also very satisfied with product quality, describing items as accurate, well-packaged, and exactly as described, making the overall purchasing experience easy and reliable. However, some people mentioned experiencing significant delivery delays, with orders taking weeks or even months longer than advertised. These customers reported that shipments sometimes did not arrive within the promised timeframe, leading to frustration regarding extended waiting periods.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, discrete, and... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Product

Users describe positive interactions with product, consistently praising its high quality and condition upon... See more

Service

People report positive experiences with service, often describing it as flawless, fantastic, and great.... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in perfect or good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more

Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(4,906)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I've been doing retail business with…

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my retail and trade accounts, I have received prompt, professional services from polite and helpful people every time. My retail orders have all been accutate, well packaged and delivered within 3-days of ordering. On hold over 5-minutes only once and that has been since the volume surge we are going through now, so it was easily understandable. Two of them know my voice when they hear me speak. And I love their trading platform.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their service

Exceptionally slow. Ordered a SKU that was apparently full stock, now I check it and they don’t have it for another month. Would’ve been nice to know that before I ordered a month ago. Even other coins that are in stock haven’t shipped in months.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

yes my order X508190210 was good but my…

yes my order X508190210 was good but my recent experience hasn't been since i order from 24th and 29th,i haven't receive any updates about my goods even after writing you guys severally all i got is holiday excuses and when i check my account i only see money has been received and nothing else on my account ,i intends to buy more but this delay is making me doubt the service but in honesty the first experience was great.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

They are short, un ethical

Dec 30 ,2025. Ordered Dec 11,2025.
They are short supply if they have any.Only partial order shipped, on three orders.
Multiple calls, told sorry repeatedly, if I can get through. Promised shipments multiple times ,next day, Still no tracking number.
One shipment short 200 oz.
Use another supplier who can guarantee delivery.

30 December 2025
Unprompted review

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