Silver Gold Bull Reviews 

4,902
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and professional service, often highlighting the helpfulness of the staff and the ease of the purchasing process. Many people appreciate the clear communication regarding order progress and delivery times, even during periods of high demand. The products are frequently described as high quality, accurate, and arriving in perfect condition, with many reviewers expressing satisfaction with their orders and the overall delivery service. However, some customers experienced significant delays in receiving their orders, with some waiting months and needing to make multiple calls or emails to resolve issues. A few people also reported problems with incorrect customs forms for international shipments and issues with the delivery company.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, discrete, and... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Product

Users describe positive interactions with product, consistently praising its high quality and condition upon... See more

Service

People report positive experiences with service, often describing it as flawless, fantastic, and great.... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in perfect or good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(4,902)

338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Always legit

Always legit gold and silver, bought during ATH and so the delay in shipping is understandable... will buy the dip with these guys too

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Not impressed

Not impressed. Ordered product that was marked in stock on Dec 28 2025, it is now Jan 22 2026 and still not received anything. Not much communication unfortunately

22 January 2026
Unprompted review
Rated 5 out of 5 stars

SGB is reliable, trustworthy and consistent

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I ordered and a couple days later, I received my entire order. Much appreciated and I do recommend SGB to friends and family

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable commitment to service

I’ve called about this order several times only to be told it was being processed and being expedited it was ordered December 26,2025 and again I called yesterday and was on hold for 18 minutes and talked to a employee in customer service by the name of Brad. He again told me the order was being processed and when I asked for timelines he cut me off and supposedly transferred me to another department which I waited another 17 minutes for no one to answer the transferred call and received a voicemail asking me to leave my information. This has been a very distasteful experience for me and actually caused me to be late yesterday for a scheduled meeting. I was very upset and left a voicemail to have a supervisor to call me back so I could explain all the correspondence that has taken place since this unfortunate order was placed. I was also going to advise the supervisor to cancel my order and refund my account as I’m a very busy executive and wanted him to know exactly what my reasons were for cancelling the order !

26 December 2025
Unprompted review
Rated 3 out of 5 stars

Order tracking was difficult to…

Order tracking was difficult to navigate through FedEx, they also handed out an attempt notice slip for a different city entirely (cold lake facility info not Lloyd’s) other than that the order was received and I’m happy with the purchase

17 January 2026
Unprompted review
Rated 2 out of 5 stars

Still waiting...

I placed 2 orders in December
Received the one from Dec 22nd yesterday and still didn't get anything from December 19th . that is almost 1 month....

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been doing retail business with…

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my retail and trade accounts, I have received prompt, professional services from polite and helpful people every time. My retail orders have all been accutate, well packaged and delivered within 3-days of ordering. On hold over 5-minutes only once and that has been since the volume surge we are going through now, so it was easily understandable. Two of them know my voice when they hear me speak. And I love their trading platform.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their service

Exceptionally slow. Ordered a SKU that was apparently full stock, now I check it and they don’t have it for another month. Would’ve been nice to know that before I ordered a month ago. Even other coins that are in stock haven’t shipped in months.

12 January 2026
Unprompted review

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