Silver Gold Bull Reviews 

4,906
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often receiving orders quickly and discreetly. Many highlight the excellent customer service, noting helpful, professional interactions, and timely communication about order progress. Reviewers are also very satisfied with product quality, describing items as accurate, well-packaged, and exactly as described, making the overall purchasing experience easy and reliable. However, some people mentioned experiencing significant delivery delays, with orders taking weeks or even months longer than advertised. These customers reported that shipments sometimes did not arrive within the promised timeframe, leading to frustration regarding extended waiting periods.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, discrete, and... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Product

Users describe positive interactions with product, consistently praising its high quality and condition upon... See more

Service

People report positive experiences with service, often describing it as flawless, fantastic, and great.... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in perfect or good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,906)

342 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience

I had a great experience. It was easy no problems and delivery was on a timely manner. I will definitely order from you again. Thank you very much for your help

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Tarnished silver plate

This time I received one of the 10oz plate pretty tarnished (part of the silver was black) and it’s plastic protection was open. I’ve tried to clean it but does not look 100%.

13 February 2026
Unprompted review
Rated 3 out of 5 stars

Delivered what was ordered - 1 month later

We placed a $50K order + pre-paid via wire on Jan 25. The payment cleared and we received a message that our purchase was safe and allocated for us but that they were extremely busy and couldn't give us a shipping date and tracking number. Over the next few weeks we tried to get an update on our order, but would only receive emails that they were experiencing very heavy order volume and assurance that our order was being processed. It was very stressful to say the least. Finally, a trading specialist contacted us and said that the delay was due to wait times from the Royal Canadian Mint and that our order was scheduled to arrive at SGB in 2 days. This was very concerning as we were told that our order was already there and waiting for processing. I don't think they had the items in stock at the beginning even when we were led to believe otherwise. On February the 26th we received notification that our order had arrived and was ready for pickup at our local shipping outlet. It had been just over 1 month. In the end we received our order and I do believe that SGB was far behind processing all the orders , but there was some deception regarding available inventory.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

They sent me the wrong silver bar but not exchange

They sent me the wrong SilverTowne silver bar. They falsely advertised one design (Prospector) but sent me another (standard logo). They refused to exchange the incorrect bar for the correct one. They don't really care about their customers - just getting their bucks.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Prices connected to live market

I would highly recommend getting ing your precious metals from Silver Gold Bull, because their prices are connected to the market in real time. You can see how much their premiums are to spot price immediately. They offer free shipping to orders over $999 and this should be taken advantage of when investing in precious metals. Packages are packed right and with care. I received my order within 10 business days for my low premium 5oz silver coins. I've ordered more since then and will continue in the future!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Paid upfront, no product, can't get a hold of them

Ordered silver coins for over 1000$ on February 1. Money was taken out of the account on February 2. Did not hear back from them and decided to call them on February 11 and left a message. Also wrote them an email. No answer. Called them again on February 12 (24 hours later) and after waiting for another 15 min on hold I gave up. We will go to the bank tomorrow and see if we can get the money back. Needless to say we would never order from them again and just hope we can get our money back now.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 3 weeks ago

Ordered 3 weeks ago, they will not answer e-mails or return calls. (Radio silence). Yes, the market for precious metals is heating up but zero communication is not acceptable. I Will buy locally from now on!

20 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look