Silver Gold Bull Reviews 

4,902
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and professional service, often highlighting the helpfulness of the staff and the ease of the purchasing process. Many people appreciate the clear communication regarding order progress and delivery times, even during periods of high demand. The products are frequently described as high quality, accurate, and arriving in perfect condition, with many reviewers expressing satisfaction with their orders and the overall delivery service. However, some customers experienced significant delays in receiving their orders, with some waiting months and needing to make multiple calls or emails to resolve issues. A few people also reported problems with incorrect customs forms for international shipments and issues with the delivery company.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, discrete, and... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Product

Users describe positive interactions with product, consistently praising its high quality and condition upon... See more

Service

People report positive experiences with service, often describing it as flawless, fantastic, and great.... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in perfect or good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(4,902)

338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best bullion dealer in the West!

I’ve been purchasing silver from SilverGoldBull since 2011 and my experience has always been the same! Great service and my silver has always arrived! It almost feels like Christmas every time I get an order from them!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Trusted- Good Business Practices

Great after-purchase client care. All my questions were answered. Fast delivery, safely packaged. All pieces individually wrapped in protective casing. Great business dealings - I ordered a second shipment in February, with Silver Gold Bull, and everything was once again, honest and effortless. I’ll be using them for future orders. I found their rates to be competitive, too.

18 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from Gold Bull and I never…

I ordered from Gold Bull and I never received my order When I called, which I admit I called after the 48 hours they give you to report something not being delivered, and I find that to be a very short period of time compared to other businesses. Because of that they were unable to process a claim for me and I tried to process the claim through FedEx and without a waiver from gold bull, I was unable to do that. They have been very unwilling to make good of the fact that I have no product and no money and I’m very upset over this. I would never ever ever ever do business with this company again and I warn others to be very aware of their deceptive methods of doing business
They do not operate within integrity as far as I’m concerned, and I will never do business with them again
Elizabeth McIntosh

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid dealing with Silver Gold Bull

My experience has been nothing short of awful and disappointing. I have placed three orders with them since December of 2025 and each time the delivery time has grown progressively worse. This last order was Feb 2/26 for items on stock and cleared in two days. I can’t get anyone to answer a call or return a voicemail. Their email replies is “we apologize for the delay and will prioritize your shipping in the next day or two” and that passes and no order. There are many red flags on these recent transactions. I have submitted a complaint with the Better Business Bureau and they have received the same complaints recently.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Piles of attitude

Absolutely rude and incompetent shipping department.. screwed up my order,got sparky when I called,called me names. I swore when I was explaining the situation (not at the person on the phone) then was interrupted and told I would not be helped if I swore again which was only once and just while I was speaking and when I disagreed I was hung up on and had my account canceled.. Absolutely childish and on a power trip.. take your money else where if you can and dont count on them to fix anything if they guess up your order.. never been treated so horribly by people I spend thousands with.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. It was easy no problems and delivery was on a timely manner. I will definitely order from you again. Thank you very much for your help

20 January 2026
Unprompted review

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