Seybert's Billiard Supply Reviews 60

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have purchased from seyberts before no issues, I bought a shaft this time from them for my son, had a couple issues, BUT, they were fantastic about fixing the issues, my son truly loves the shaft, a... See more

Rated 5 out of 5 stars

Seybert's Billiards has always given me first-rate service, high-quality billiards equipment and accessories, from cases, cue tip care, chalk, regular cue sticks, jump and the break & jump cues.... See more

Rated 2 out of 5 stars

Not impressed. Places an order, they screwed up on their inventory and called right away to offer a lower end product to close up the order ASAP. I EVEN got an email my order shipped BEFORE they c... See more

Rated 5 out of 5 stars

On several occasions Seybert's employees have gone out of their way to do it better. One example was I have a limited edition Predator that was damaged by an accident that snapped off the end of the c... See more

Company details

  1. Sporting Goods Store

Written by the company

Same Day Shipping - Top Rated Customer Service - Free Shipping Over $99.00 - Specializing in Pool Cues, Cue Shafts, Pool Cue Cases, Pool Cue Accessories, Pool Balls, Billiard Instruction, Pool Table Supplies are all featured items at Seybert's Billiard...


Contact info

4.1

Great

TrustScore 4 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Seybert's!

I love Seybert's!! I haven't had a problem with thier products or service. Parts take 3-4 days to deliver and i live in Canada. I recommend thier site to all of my pool friends.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Return policy

Their return policy was very fair in regards to cue shaft purchases and usage if not satisfied.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

I bought a road line predator from…

I bought a road line predator from Seyberts a year and a half ago. It Had a loose sound in it. Gunner the sales rep walked me through the warranty process. I contacted predator and they couldn't fix it so they said they would replace it. However they didn't have my cue and the only option was a different model which I didn't prefer. I called Gunner back he told me to take the model they offered me and he got approval from Rick and got me an upgraded cue from my original cue. How's that customer service ! 👍

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Purchased pool items

I bought cues and accessories from Seyberts all the time. They always come fast to the house, packaged perfectly and they have one of the best costumer service around. They carry various items and most of the time everything is stocked. Truly a great place to purchase pool related products! I would not hesitate to buy from them again and again…they’re that good!

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Saving a classic

On several occasions Seybert's employees have gone out of their way to do it better. One example was I have a limited edition Predator that was damaged by an accident that snapped off the end of the cue. Repair was done by Seybert staff, so we salvage an old classic. That is just one example of the fine service they have, not to mention products.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

I have ordered multiple times from…

I have ordered multiple times from Seybert's and never a problem. Billing is accurate and informative. Product is delivered quickly, and is well packed to prevent damage. All and all an excellent transaction from start to finish. Highly recommended

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Pleased

Pleased. The availability of products, cost and quick turnaround are really great customer service.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Great quality & price

Great quality & price, exactly what I was looking for, delivery was faster than I thought it would be. I ordered a Instroke case for my husband Judex James- his other case was 40 yrs old, needless to say he needed a new one, he really like his new case!👍

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Good prices, fast shipping, great service!

Was easy to shop & checkout with prices that were competitive and often lower than anywhere else. Their shipping was extremely fast & very well packaged (UPS could’ve thrown it off the truck in a lake after running over it and it would’ve been good).
Very happy with my purchases and look forward to shopping there again.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Seyberts is always great

Seyberts is always great. I’ve made mistakes on orders and their customer service is top notch and their prices are second to none. My go to when ordering online.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Seybert's is One-Stop-Shopping!!

Seybert's is one-stop-shopping! Almost anything you're looking for is there! They have great customer support and fast delivery. And with a 110% price match, and Seybert's Bucks; you can't go wrong!
Seybert's is the best! Who else engraves?!

5 May 2021
Unprompted review
Rated 4 out of 5 stars

Got a Good deal...

I received a great deal on the shooting gloves I purchased. The prices for many items are generally in line with other billiards retailers. But if you search, you can find a few good deals here.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, the people who work for you are top notch. Everything I have ordered from a 9 foot Pro-Am pool table to a T-shirt has always been at my house at the right time no delay. The man who came and set up the table were complete professionals. I don’t buy anything for my billiard table or for my pool game from anywhere but Seyberts.
And that is that.

5 May 2021
Unprompted review
Seybert's Billiard Supply logo

Reply from Seybert's Billiard Supply

Thank you for your support, we appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look