Seybert's Billiard Supply Reviews 60

I have purchased from seyberts before no issues, I bought a shaft this time from them for my son, had a couple issues, BUT, they were fantastic about fixing the issues, my son truly loves the shaft, and I am glad they were able to take care of us. Very professional. I believe his name was Dave that helped me. You have customers for life.. thank you!!!

Not impressed. Places an order, they screwed up on their inventory and called right away to offer a lower end product to close up the order ASAP. I EVEN got an email my order shipped BEFORE they called. I reached back out to try get a direct person - crickets. No back-order option to insure I secured the cue I wanted just take the lower option or cancel. Finally cancelled, ordered elsewhere that day, got a better deal (standard shaft AND low defelection shaft for only ~$35 more). Back ordered w/4 week lead time but I don't care about waiting for what I wanted.

Didn't win 9 ball drawing. Online services so far has been well and efficient. They sell exceptional products
Just wish they where closer to ga.
Would love to visit showroom.

Seybert's is a really good store for all billiards gear, but they are literally always out of stock all year round. Once they get a few que's in, they are gone within days. I wish they would just order tons more of what actually sells. Just makes no sense to me.

They sell fake stuff !!! I purchased Volturi cue case for $560.00. It's advertised on website as a genuine elephant leather and i called them before i payed and had a confirmation on that it's genuine leather and it's pure Volturi product. But it's made from artificial leather. Volturi is a company that make hand made cue cases from genuine leather and i've seen their products, all of them are made from genuine leather. The case they sent me is a fake, not Volturi made for sure. Besides that case was damaged. Don't trust them !!!

Great service and prompt shipping!!! Only drawback is USPS tracking is the worst I have ever seen!

Great customer service very helpful and kind.

I always buy stuff here since 2008 til now they have reasonable price plus the points that you can use on your next transaction, watchout for sale 😉 when they do buy it right away don’t wait the next day coz it happen to me many times.

Seybert's Billiards has always given me first-rate service, high-quality billiards equipment and accessories, from cases, cue tip care, chalk, regular cue sticks, jump and the break & jump cues.

They have even told me, from a photo I submitted, the thread size for a shaft that I needed.

Another time, they even recommended a square 3x6 leatherette case that fit a small pool hall locker, which left me very pleased.

I would strongly recommend Seybert's Billiards for the avid and advanced pool player.

I placed an order for a few things. Got everything super fast, and it was all great products and at a fair price.

Ordered from seyberts several times always had a good experience and always good prices

Some of the workers there are incompetent.

I’ve ordered at least a half a dozen times and every time I have received my product it’s been top shelf no problems I look forward to doing more business in the future good work guys

My last 3 cue purchases, all customized by Seybert's are purchased through them. I love all 3. I trust Seybert's for my billiard purchases.

I've recently ordered several shafts that have required customization through Seybert's. All of them have been done to perfection. Very satisfied with their work and products and I will continue to be a loyal customer of theirs!

Excellent prices , great products ,awesome customer service and fast shipping ! I will buy from them many more times !

I have been dealing with Seibert for many years. And ALWAYS had EXCELLENT SERVICE.
And have referred quite a number of my friends to purchase from them also.

I ordered a new cue stick a few months ago. When it arrived the package was in great condition and the cue was packed well. But there was a large and deep dent on the shaft. After a few emails I was sent sent a return label and was told a replacement would be sent when they received tracking information on the return. I sent the cue back and followed the tracking and informed Seybert’s that it was shipped. No replacement was sent. The day after Seybert’s received the returned cue, I called to find out what was going on and left a voicemail. Shortly after I received a call from a very nice and polite gentleman who said he seen that the cue was received and saw the dent on the cue but had no information on why it was returned. I explained the situation and he told me a replacement would be sent right away. After a few days of not receiving tracking information on the replacement I made several attempts to call and speak with someone, but it kept going to voicemail. I left a message for them to just cancel the order. The next day I received tracking information that it was shipped. After receiving the cue I am pretty sure that it was not a replacement but the same cue that was just repaired. I was pretty disappointed but didn’t feel like dealing with it anymore so I just kept it and didn’t contact anyone. This was my first major purchase from Seybert’s and probably my last.