I cannot rate this company highly enough. I had to create a complicated booking system for a 3 day festival which required 16 make up artists to provide 15 minute makeovers each day. Unlike other comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstandin... See more
Company replied
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like... See more
Company replied
I had a demo session with Parth yesterday to initially discuss the Mailerlite function....to cut a long story short and an hour later Parth gave me loads of advice about 'connecting' and joining sever... See more
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Company details
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Google Meet you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shareen and Tanush are rocking it what…
Shareen and Tanush are rocking it what they do!
17 August 2026
Unprompted review
Reply from Setmore
Hi Buu,
Thank you for taking the time to review Setmore! Great to hear that Shareen and Tanush were great when you reached out. We'll make sure to pass on your five-star feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
HARD PASS: Lack of Customer Service holding them back
Setmore has strong potential to be an excellent tool for appointment-based businesses. Its interface and core concept are promising, but several key limitations currently prevent me from recommending it. Unfortunately, the most disappointing aspect isn't the product itself, it's the dismissive, avoidant, and unhelpful customer service team.
The platform has a number of small but meaningful gaps, such as the inability to categorize clients, the lack of a weekly calendar view, and no option to view multiple staff calendars side by side. More significantly, the system does not allow multiple attendees to sign up for the same session. This essential feature for small group training. Additionally, its reporting tools are practically unusable in their current format.
When downloading reports, there's no way to filter by class or service type (categories that you already created on the website). Every calendar entry created by staff-such as lunch breaks or personal events-is included, and there's no option to export only the service-related data.
The result is a cluttered and unorganized.
These issues all seem fixable and, if addressed, would make Setmore one of the top platforms in its space. However, customer support has been consistently unhelpful.
I’ve use Setmore for one year. In the first four months, l reached out repeatedly about these potential improvements, only to receive the same generic reply: "We've shared your feedback with the development team." No timelines, no follow-up, no indication of whether these updates are even being considered. I then left a 1 star review, and was immediately contacted by the SetMore team. However, on that hour long call they seemed more worried about requesting I take down my review than helping find solutions. I removed the review… After an additional 8 months of silence and zero solutions, I can no longer continue utilizing the system.
13 August 2026
Unprompted review
Reply from Setmore
Hi Bobby,
I’m sorry to hear about your experience and really appreciate you taking the time to share such detailed feedback.
We’ve reached out to you by email and have been speaking with our team about the points you raised, including reporting, calendar views, booking flexibility and customer categorisation.
Weekly and team member calendar views are available on our web and desktop apps, and we’re also exploring how we can bring more calendar view options to mobile.
We'd really value the opportunity to discuss your feedback in more detail, better understand your use cases and explore what we can do to improve your experience with Setmore.
We hope to hear from you and continue the conversation.
Julia, Community Team
An overwhelmingly positive experience so far
I have had an overwhelmingly positive experience with Setmore so far. Salman was incredibly patient as he talked me through features during the onboarding process. It was easy to book time to speak to someone and, even as a technophobe, I find the platform intuitive and straightforward to use and at the moment good value for what I need. I am very happy so far and I have investigated many online booking systems before this. Thank you Setmore.
12 August 2026
Unprompted review
Reply from Setmore
Hi Isabel,
Thank you for taking the time to review Setmore! Great to hear that you've had a really positive experience so far and you find the app to be intuitive, easy-to-use and good value. We're glad Salman took his time to make sure you're ready to get started. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Setmore is a great app for scheduling…
Setmore is a great app for scheduling and customer service is very helpful and quick. Most recently, i worked with Sudevan who was a very helpful person and got to me quickly! Thank you for your help!
11 August 2026
Unprompted review
Reply from Setmore
Hi Doug,
Thank you for taking the time to review Setmore! Great to hear that you think the app is great and you find the customer support very helpful and quick. We're glad Sudevan was very helpful when you reached out. We'll make sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Setmore has changed my life and my business
From the moment I went onto their website, the live chat support, the demo from Salman, and the platform's offerings have been incredible. This is the only booking system I have found that has all the features I need to run my business, including recurring weekly class meetings. Their service is exceptional (polite, patient, and very knowledgeable about their products). The best part is that they are the cheapest booking calendar system out there, and I am so happy I found them.
10 August 2026
Reply from Setmore
Hi Rachel,
Thank you for taking the time to review Setmore! Great to hear that the app has all the features you need to run your business and you find it affordable. We appreciate it!
We're glad that Salman and team have been very knowledgable and patient when you've reached out. We'll make sure to share your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Very helpful and quick chat assistance
Very helpful and quick chat assistance
10 August 2026
Unprompted review
Reply from Setmore
Hi Keren,
Thank you for taking the time to review Setmore! Great to hear the team were very helpful and quick when you reached out. We'll make sure to pass on your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
very helpful and quick to resolve my…
very helpful and quick to resolve my issue
9 August 2026
Unprompted review
Reply from Setmore
Hi Liam,
Thank you for taking the time to review Setmore! Great to hear that the team were very helpful and quick when resolving the issue you were facing. We'll make sure to share your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I contacted with a problem I was having…
I contacted with a problem I was having with my availability on my booking page and Siddika was able to help me sort it out. Thank you!
8 August 2026
Unprompted review
Reply from Setmore
Hi Fiona,
Thank you for taking the time to review Setmore! Great to hear that Siddika was able to help you with your availability. We'll make sure to pass on your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Prisha was a wonderful help thank you…
Prisha was a wonderful help thank you for the help I appreciate it so much what she did with me thank you God Bless You nice work
7 August 2026
Unprompted review
Reply from Setmore
Hi Joleska,
Thank you for taking the time to review Setmore! Great to hear that Prisha was a great help when you reached out. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Exceptional Step-by-Step Support from Dhruv
I had an excellent experience with Dhruv Dutta from Setmore. He guided me through the platform step by step and explained each feature clearly. He was extremely thorough, patient, helpful, and knowledgeable. Dhruv made the setup process easy to understand and ensured that I felt confident using the platform. His customer service was outstanding.
5 August 2026
Unprompted review
Reply from Setmore
Hi Data Earth Surveying,
Thank you for taking the time to review Setmore! It’s great to hear that Dhruv was patient, helpful, and knowledgeable during your demo. We’re glad he was able to show you around the platform and make sure you felt confident and ready to get started. We’ll be sure to share your kind feedback with him!
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
want to give a big thank you to Sudevan…
want to give a big thank you to Sudevan for his amazing help and support!
We had some big problems with our link and the Setmore app, and honestly, I was quite frustrated and angry because we were having so many issues. But Sudevan was very calm, patient, and professional throughout the whole process.
He took the time to understand the problem and helped us fix everything. He was very kind and never made us feel rushed or stressed.
Thank you so much, Sudevan, for your great service and for helping us get everything working again. We really appreciate your help! 🙏
You are a very nice guy and a great support to Setmore.
31 July 2026
Unprompted review
Reply from Setmore
Hi Jon,
Thank you for taking the time to share your review! We’re sorry to hear that you experienced some issues with your account, but it’s great to hear that Sudevan was such a great help in getting everything resolved. We’re glad he took the time to assess your account and help iron out any issues. We’ll be sure to share your kind words with him!
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Prisha Karthinkeyan was professional
Prisha Karthinkeyan was professional, informative and very pleasant. She answered all of my questions, gave realistic expectation for my company and wasn't pushy. I am looking forward to working with her in the near future.
31 July 2026
Unprompted review
Reply from Setmore
Hi Regina,
Thank you for taking the time to review Setmore! Great to hear that Prisha was professional, informative and answered all your questions during your call. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I had a good advise with mys Tours
30 July 2026
Unprompted review
Reply from Setmore
Hi Ana,
Thank you for taking the time to review Setmore! Great to hear you received good advice. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Thank that was helpful and informative
31 July 2026
Unprompted review
Reply from Setmore
Hi Haneen,
Thank you for taking the time to review Setmore! Great to hear that your experience with the team was helpful and informative. We'll make sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
5 Stars on Every Count
I've never had a company who I'm doing a free trial with call me to do a step-by-step walk through of the features on day one. It was so helpful, the representative was knowledgeable, thorough, and professional and I'm incredibly impressed with the intuitive, user-friendly aspects of the platform as well as the comprehensive features. Feels like they've thought of everything and more. Easy connections, easy integrations. For once, happily surprised!
29 July 2026
Unprompted review
Reply from Setmore
Hi Lisa,
Thank you for taking the time to review Setmore! We’re so glad to hear that you enjoyed the demo call during your free trial. It’s great to know that our team was knowledgeable, professional, and thorough in showing you around the app. We appreciate your kind words and feedback!
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Super informative
Super informative! Easy fast and helpful, thank you so much Shareen deserves 10 stars
30 July 2026
Unprompted review
Reply from Setmore
Hi Fernando,
Thank you for taking the time to review Setmore! Great to hear that your time with Shareen was super informative and she was fast and helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I've had a great experience using this…
I've had a great experience using this platform. It's simple and easy to use. While there's always room for improvement, it serves its purpose very well. The customer support team has been outstanding—friendly, knowledgeable, and quick to provide clear, direct answers. Overall, I'm very satisfied with both the platform and the support. Thank you!
30 July 2026
Unprompted review
Reply from Setmore
Hi Khlood,
Thank you for taking the time to review Setmore! Great to hear that you find the app easy and simple to use. We're glad you appreciate the 24/7 human support. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Nidhin K.
Nidhin was very patient and took the time to explain each feature the platform offers. He answered all of my questions, made very helpful suggestions and offered to provide future assistance if needed.
28 July 2026
Unprompted review
Reply from Setmore
Hi Lloyd,
Thank you for taking the time to review Setmore! Great to hear that Nidhin was very patient and took time to explain the features available for you to take advantage of. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Sudeven is very professional agent and…
Sudeven is very professional agent and really help our business setmore account get solved very quickly. We would love to have a support who could be understading and help us fix issue in anytime like this in the future because that would help our business grow and continue running. Thank you again for everything Sudeven have a good day!
29 July 2026
Unprompted review
Reply from Setmore
Hi The Galaxy Thai Spa,
Thank you for taking the time to review Setmore! Great to hear that Sudevan was very professional when helping with your account. We're glad you're happy to have 24/7 human support as your business grows. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Nidhin was extremely helpful when I was…
Nidhin was extremely helpful when I was completely logged out with no way of getting back in with his professional help. Thanks for your great customer service and support.
29 July 2026
Unprompted review
Reply from Setmore
Hi LB,
Thank you for taking the time to review Setmore! Great to hear that Nidhin was extremely helpful when you were logged out. We'll pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
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