Servcorp UK Reviews 

The atmosphere at Dashwood House is amazing the staff cant do enough for you from as soon as you step out of the lift of a morning , it is a joy to come to work , nothing is ever to much

Have been working here for almost two years. The receptionists work hard to provide a first class service and have created a warm and welcoming environment. First class.

On my first day at Servcorp Mayfair, I was treated like royalty, and made to feel no need of mine was too much to ask.
1 year later, I am still treated the same way I was on day 1, and could not thank the Servcorp staff enough.
The location is superb, and the floor always looks immaculate which impresses all of my guests when I bring them to the floor.
I also feel that I in fact pay a small price for the level of service I receive, and for the premium location that I have for my business. I would most certainly recommend Servcorp to anyone interested in Serviced Office Space. !

Bad experience... poor customer service... high fees for simple things (they charge you £7.50 for receptionist to use scanner)

I have been charged a £30 fee for credit card being declined (this is because card being expired), they have the time to chase me up after credit card being declined (due to card being expired) but they didn't bother to chase me up before processing the card, accounts department says that it is in terms and conditions if the card is being declined then £30 fee would be charged, I tried to convince them that it is their responsibility to chase me up but they are saying it's my responsibility.

What ever the reason but £30 fee just because card has been expired is not at all acceptable

I have used Servcorp services for 6 months and I was fine with the service. Unfortunately, I had a very unpleasant experience with my account manager that will make me never go back to Servcorp again. I cancelled my membership in May so gave a month notice ( thinking to go back in the future); the account manager contacted me and told me that my written notice was accepted. So far so good, but I considered keeping my number and told her that I would contact her if I decided to do that ( that was half of my previous payment) but I neither phoned her, nor given a written consent. Although, I cancelled my membership in May, I was charged the full amount in July (instead of a cancellation fee) . I contacted my account manager and she told me that just because I was considering to switch to the 'communications package' from the 'virtual office package', she didn't cancel it! The money I was charged for the Virtual Office package, twice as much the communications one. Most importantly, I have never asked her to keep my services or switch to another one. I have given her a 1 month notice and expected just a cancellation fee. Only thing I said was I might consider! Anyway, I was told on my phone call that I am entitled to full refund but I haven't received a refund or apology. Also, my recent email regarding this issue was ignored as well. I can't believe a company like Servcorp tries to get away with it. I am really upset because of my experience with the company and I would not recommend it to anyone. So avoid Servcorp Dashwood House/London.