Ordered a hamper as a gift and it did not disappoint. Delivery was fast, with good updates along the way, and the box arrived beautifully packed. Great variety of snacks, and the beer pairings went do... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered from Serious Pig on the 31st for delivery on the 2nd, but it never arrived. I spoke to Ryan, who was incredibly helpful, polite, and apologetic. He assured me that a replacement would be d... See more
Pickles in a pack, cheesey snacking bits… I love the food Serious Pig comes up with. Not just good for a party, but they make great stocking-fillers for my teenage son too!
Never disappoints! Whole family loves the Snacking Cheese and Pickles and I’ve bought some of the PITP’s as Father’s Day gifts. Quality products and always great service.
Company details
Written by the company
Serious Pig makes proper British pub snacks for people who take their drink seriously, and their nibbles even more so. Snackalami (all three flavours are Great Taste Award winners), Snacking Cheese, Sausage Flavour Crisps and more, plus Pub in the Post boxes pairing our snacks with craft beer and real ale. Find us in good pubs, bottle shops and delis, in Sainsbury's, on Ocado and at seriouspig.co.uk. We're a certified B Corp and an accredited Living Wage employer, part-owned by nearly 4,000 of our own customers. Tell us how we did - we read every review. Seriously.
Contact info
United Kingdom
- seriouspig.co.uk
4.3
Excellent
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressive customer service.
Excellent customer service and communication after the courier didn’t deliver. Swift acknowledgement of problem and equally swift arrangement for re delivery. Impressive, and not at all common these days. Stunning product, too!
25 October 2022
After placing my order,kept me informed…
After placing my order,kept me informed of its progress and was delivered as promised
26 October 2022
Excellent service
Excellent service, quick deliver, wonderful product and great value for money!
19 October 2022
Amazing food amazing delivery
12 October 2022
Great product delivered exactly on…
Great product delivered exactly on time, and nicely presented…
18 October 2022
Very quick delivery.
20 October 2022
Good speed and efficient delivery of…
Good speed and efficient delivery of goods .17/10
17 October 2022
Excellent
Well firstly I think the products are brilliant and their "packs" make brilliant xmas gifts and birthday gifts.
I was ordering a couple of packs for XMAS gifts, unfortunately one of the packs ended up with smashed wine bottles. The way the pack had been rewrapped it was clearly the delivery company at fault. I contacted Serious Pig to explain and request a replacement order. I had a response within a couple of hours and I had the replacement order within 48 hours. All they asked was for a couple of photos to assist with their communication with the delivery company.
I clearly had some of the consumables from the original oder and offered to pay an additional amount as I didn't want to "profit" from the situation. They wouldn't accept and we agreed I make a donation to a charity they support. (City Harvest London)
I must stress I have made multiple orders over recent years and this is the first that had a hiccup.
They say the measure of a company is how they respond when things go wrong, well Serious Pig measured up perfectly in my opinion.
19 November 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.