Sergo Electrical And Heating Reviews 

James changed a light fixture and extractor fan efficiency. Can’t fault the service.

Needed emergency electrician for my 85 year old dad whose power just cut out yesterday. Called several before I got to Sergo for a same day service. Elder the electrician arrived that afternoon. He kept me updated all the way through the work. The fuse board was arcing so v dangerous. Dad had to sleep at mine for safety. But back next day to fit a new board and make everything safe. Fair price for work, excellent service, would recommend and use service again.

Excellent Company. Prompt, polite, well informed engineer. We will certainly be using again.

We were having problem with ceiling light phoned Sergo Electrical And Heating they sent an Electrician named Peter and Steve were fantastic in and out in no time done a fantastic job at a reasonable price would highly recommend to any one looking for Emergency electricians would give them five stars well done guys

Gas pipe capped to my complete satisfaction.

Josh arrived the morning after the call, there was no nonsense in identifying the issues, and he fixed it all up the same day as the parts arrived. No mess. Very happy and will use again.

Very happy with the service I received today, the chap were on time , polite and took pride in his work. Would definitely recommend them and will be using them again. Thanks again

Excellent service. Fast efficient..always turn up..highly recommend.

Very prompt efficient service Electrician arrived within the hour & diagnosed the fault quickly & carried out the repair
Would recommend this service

Excellent from initial phone call enquiry right down to text message for time arrivals. Peter came totally prepared and clear in his intended work put me at ease. Very clean very professional complete peice of mind knowing my electrical issues are complete thank you

Even through working alongside many different trades on building sites for a number of years Elder is the most thorough tradesman myself and my wife have ever known. This can be seen from the fact Elder was not satisfied until everything was completed to the highest possible standard.

Elder’s knowledge is second to none. With regards to explaining the work he was carrying out everything was explained in an easy to understand and concise manner.

There was a lot of investigative works required to find the problem in our home. This involved the cutting of floors , removal of floorboards, carpets and other floor coverings. Everything was returned perfectly. Carpets refitted perfectly . Floor returned correctly. It was as if no investigative work had ever taken place whatsoever.

Scott & Minna

Awful service. Booked for an engineer to arrive. Never turned up nor did they call me. I called them to find out and they after listening to me say I had waited around for them to turn up person on other end put phone down. I called back numerous times but they never picked up phone. I will go with a more professional company

Avoid at all costs, with the covid situation you expect some details, however still waiting for a job to be completed which was started in March... 9 months, have taken the money and not completed the job, 91 year old lady has had to live with us for 9 months because their is no hot water or heating just plain disgraceful.

Poor communication, phone call after phone call, latest issue, guy came to collect keys with the words, "I'll only need them a few days" four weeks later finally spoke to someone only to be told the work still hasn't been completed.

Poor communication and customer service- I can’t comment on the electrician as never arrived. Called for appointment- I was advised a rough time. No one turned up. Called asked if someone is coming, then advised will get electrician will call me now. No call for 35 minutes. Then tried to call no answer- eventual had to go on chat and was advised electrician was running late do I want to rebook. I leave the rest to your opinion. Have read your comments and it not a true reflection of events and promises weren’t kept. Please try not to blame customer for poor service. That be a start.

Absolutely brilliant service.
Quick professional and no surprise costs.

James from Sergo fitted a security camera to the exterior of my property. He was punctual, friendly, explained what he was going to do, and ensured everything was working efficiently before he left. Thank you James.

Great service, friendly & professional staff. I would recommend.

Impressive service. I found them from a simple Google search for 'Leicester Electrican'. Came up as one of the top results.

Website info seems clear and well laid out.

Rang them on a Monday, described the job and they booked me in for the coming Wednesday despite this current relaxed lockdown period. Super fast booking.

Unfortunately the work wasn't carried out on the booked Wednesday due to another job taking longer than expected.

Rebooked for two days later on a Friday. They then quoted the price for the labour work plus VAT. The price for the parts required for the job would only be known on the day when they arrive to carry out the job. That price is separate. The price was fair considering the speed of the booking and the time spent carrying out the job.

James the electrician carried out his job as expected and spent a considerable amount of time trying to resolve the problem. Did complete the job and was updating me with what he was doing throughout.

Aside from the cancellation of the initial booking, all in all I had a good experience and would recommend them to others.

Great communications and on time. Very quickly identified problem and fixed completely on first visit.