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Sergel Sverige Reviews 104

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TrustScore 1 out of 5

1.2

Debt Collecting
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Company details

  1. Debt Collecting
  2. Credit Bureau
  3. Legal Affairs Bureau

Written by the company

Sergel erbjuder högkvalitativa kredithanteringstjänster till transaktionsintensiva företag i Norden. Vi är stolta över våra kunder som ger oss högsta betyg när det gäller personligt bemötande och trovärdighet. Det har gett oss positionen som en av marknadens ledande aktörer, med ett starkt fokus på tillväxt inom våra kärnområden.

Contact info

1.2

Bad

TrustScore 1 out of 5

104 reviews

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Rated 1 out of 5 stars

The most horrible experience I had

The most horrible experience I had. More than a year ago, I made the full payment. They didn't update the country's authority. This is not the only issue I have with them. My recommendation: never do business with them.

18 December 2024
Unprompted review
Sergel Sverige logo

Reply from Sergel Sverige

Hej Ace Eshed Ace,
Tack för du kontaktar oss.
Vad tråkigt du känner så.
Sergel ligger under IMY och ska självklart följa alla lagar avseende vår verksamhet till exempel Inkassolagen. Om du anser ditt ärende har blivit felaktigt hanterat så är du välkommen kontakta en av oss kundombudsmän för att undersöka närmare på: kundombudsman@sergel.com.
Till dess önskar vi dig en bra dag.
My kundombudsman på Sergel Kredittjänster AB

Rated 1 out of 5 stars

Can't even log in

So I couldn't pay tele2 since I'm foreigner and didn't have Swedish bank account, I get countless of mails from Sergel, now when I have Swedish bank account, I can't even log in because there has been some "MAINTENANCE" for over a week and I can't even see how much do I owe in total.

How is it possible to have the service down but still demanding people to pay? Like literally what the hell is wrong?

18 June 2024
Unprompted review
Sergel Sverige logo

Reply from Sergel Sverige

Hi Divine Ami,

Thank you for your message.
Our subcontractor has had technical problems which has caused problems with our systems and with our website. We apologize for this. You are most welcome to contact us by phone on 0771-10 20 40.

If you also want us to investigate your case, please contact us at: kundombud@sergel.com.

We wish you a nice day.

Jennifer kundombudsman Sergel Kredittjänster AB

Rated 1 out of 5 stars

I did a wrong payment and they took…

I did a wrong payment and they took 99kr to send the money back. Absurd.

2 May 2023
Unprompted review
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Reply from Sergel Sverige

Hello,
Thank you for contacting us.
How sad that you are not satisfied with our treatment. We are keen that you feel that your case or payment is handled in a good way by us. We therefore ask you to contact us at: kundombud@sergel.com
We will then contact you and find out what may have happened in your particular case.
Until then, we wish you a good day.

Jennifer at Sergel Customer Representative

Rated 1 out of 5 stars

this company is pure fraud

this company is pure fraud. we even paid our invoce to tele2 still they sent us debt on kivra demanding 816kr. this company needs to stop.

24 March 2022
Unprompted review
Sergel Sverige logo

Reply from Sergel Sverige

Hi Mehreen,

Thank you for contacting us.
If you would like us to investigate your errand than you are welcome to contact us at kundombud@sergerl.com.

We wish you a nice day.

Kind regards,
Sergel Kredittjänsters Kundombudsman

Rated 1 out of 5 stars

Sergel (legal scam) customer attention is poor and…

Sergel customer attention is poor and impolity. Telia did an administrative mistake with an invoice and I have to pay the Telia mistake plus Sergel cost. Sergel dont provide any positive contribution to the community. Is an unbalanced power I cant fight again Sergel lawers for 200 SEK but I have to pay it. Legal Scam.

1 February 2022
Unprompted review
Sergel Sverige logo

Reply from Sergel Sverige

Hi Raul,

Thank you for contacting us.
If you would like us to investigate your errand than you are welcome to contact us at kundombud@sergerl.com.

We wish you a nice day.

Kind regards,
Sergel Kredittjänsters Kundombudsman

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