Sensilab Reviews 2,390

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, finding them effective and of good quality, with some noting positive health improvements. The ordering process is generally described as easy, and many appreciate the quick delivery and good communication regarding their orders. Reviewers also highlight the excellent service and value for money, with some noting that the company honors refunds for products that don't work. However, some people were dissatisfied with issues related to orders and delivery, including missing items, lost parcels, and unexpected subscriptions. There are also concerns about customer service, with some reporting difficulties in getting refunds or tracking information, and a few experiencing adverse reactions to certain products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction, praising the products... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the fast and prompt... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting straightforward and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the products as excellent, effective,... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more

Company replied

Rated 3 out of 5 stars

The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more

Company replied

Rated 4 out of 5 stars

I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more

Company replied

Rated 4 out of 5 stars

I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store

About Sensilab

Written by the company

Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world. 

At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements. 

All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis. 

Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products. 

TRY OUR PRODUCTS YOURSELF 

As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including: 

Sensilab Hepafar – liver detox 

Sensilab Thyrolux – thyroid support 

Sensilab Estrolux – estrogen balance 

Sensilab Adrenalux – cortisol balance 

Sensilab Fatout - all in one weight-loss capsules 

Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com

With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand. 

30-Day Money Back Guarantee - Hassle Free - No Questions Asked 

Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey. 

 
 


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

I ordered my order 18 days ago

I ordered my order 18 days ago. I didn’t receive anything. No update on order. They said 6-8 working days. Look like scam.

2 January 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Sandra,
We are very sorry to hear that your order has not arrived.
Please contact our customer support at support@sensilab.com and we will be happy to assist you.
Thank you.

Rated 5 out of 5 stars

Good products

Good products

20 December 2025
Sensilab logo

Reply from Sensilab

Thanks for your feedback! We look forward to seeing you shop with us again. 🦋

Rated 1 out of 5 stars

Ed was the order of the day

Ed was the order of the day, imagine my expectations 😁, disappointment nothing happened 😔😔 what is the recommendation, I will be out of the country on the 9th January for 4months, reply asap please,,, b

17 December 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Roswell,
Thank you for your feedback.

We are very sorry that your order has not arrived. Please contact our customer support team at support@sensilab.com
and we will be happy to assist you.

Thank you,

Rated 1 out of 5 stars

It's not working for me just making hot…

It's not working for me just making hot body and increase blood pressure

8 December 2025
Sensilab logo

Reply from Sensilab

Hi Shakeel, thank you so much for taking the time to share your experience with us.
Please reach out to our customer service team at support@sensilab.com so we can help you to find a better solution for you.
Thank you.

Rated 5 out of 5 stars

Fast

Fast, efficient, great service all round.

13 December 2025
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! 🦋

Rated 1 out of 5 stars

Ordered on 4th December nothing arrived

Ordered on 4th December. Got tracking 5th December. Today is 20th Dec nothing. Contacted customer service numerous times repeated replies . Don't Order anything from them it seems from the website that they are irish and shipped from Ireland but that is a scam they are shipped from Slovenia.

4 December 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Sara, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com. This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

Scam Site

Ordered from this website & the delivery time is between 6-8 working days . 3 weeks on , no tracking info , nothing delivered and have reached out to customer service 3 times with no response. Will be raising a dispute with my credit card company to get a refund . Go elsewhere

29 November 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Grace,
Thank you for sharing your feedback.
We’re sorry to hear that your delivery took longer than expected. Please feel free to reach out to our customer support team at info@sensilab.ie, and we’ll be happy to assist you.

Thank you.

Rated 5 out of 5 stars

Good price

Good price, quick delivery, only been taking the tablets for a week so too soon to see if they make a difference

8 December 2025
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! 🦋

Rated 1 out of 5 stars

The courier did not deliver the parcel…

The courier did not deliver the parcel to the door of the apartment or hand it over, he did not send a call to the apartment or a message on the phone number! He left the package on the porch of a multi-quarry house and the package disappeared!

17 November 2025
Sensilab logo

Reply from Sensilab

Dear Natalija, please accept sincere apology on behalf of our delivery partner.
Kindly, email us at support@sensilab.com and we will assist you further. Kind regards.

Rated 1 out of 5 stars

Placed an order on November 25th

Placed an order on November 25th. On november 26th the laber for tracking had been created. It's December 10th NOTHING. The parcel hasn't even left the lab. Why? Because the sales team can't read a Purchase Order. I placed the order on the irish website, to deliver in Ireland. But since I had placed previously an order on the italian website with delivery in italy they assumed I was sending to italy. Was the address on the purchase order an italian address? NO. Why did they think of that? Because they obviously cannot read. I will NEVER order anything again. EVER.

10 December 2025
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Mrs Galeone,
We are sorry to read about your experience and would appreciate if you send us specific details to info@sensilab.ie.
This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

Product does not work

Product does not work
Being talking it for two months.
Have been eating healthy and exercise and have lost mo kilos or inches

29 November 2025
Sensilab logo

Reply from Sensilab

Hi Wendy, thank you for your feedback. We are sorry to know that our product didn't meet your expectations. Please, email us at support@sensilab.com and we will assist you further.

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