Sensilab Reviews 2,388

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, finding them effective and of good quality, with some noting positive health improvements. The ordering process is generally described as easy, and many appreciate the quick delivery and good communication regarding their orders. Reviewers also highlight the excellent service and value for money, with some noting that the company honors refunds for products that don't work. However, some people were dissatisfied with issues related to orders and delivery, including missing items, lost parcels, and unexpected subscriptions. There are also concerns about customer service, with some reporting difficulties in getting refunds or tracking information, and a few experiencing adverse reactions to certain products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction, praising the products... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the fast and prompt... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting straightforward and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the products as excellent, effective,... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BEWARE: I paid for 1 order and did not subscribe but they have taken another payment of £48 today via my PayPal account. This is not required or authorised by me as I bought the tablets as a one off... See more

Company replied

Rated 3 out of 5 stars

The reason for 3 stars is that I cannot be sure if Diebetyn does what is written on the packet yet; early days. I hope it works as I am tired of prescribed medications upsetting my gut. Here's hoping... See more

Company replied

Rated 4 out of 5 stars

I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The... See more

Company replied

Rated 4 out of 5 stars

I have ordered from this company a few times now. I like them because they stick to their word when a product does not work. As indicated on their website they actually will refund for a product that... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store

About Sensilab

Written by the company

Sensilab, established in 2005, is on a mission to promote healthy lifestyles through nutrition by providing customers with trustworthy, reliable, and user-friendly natural-based nutritional supplements. Our aim is to support individuals in achieving their health and wellness goals in our fast-paced world. 

At Sensilab, we are committed to excellence and innovation, always staying up-to-date with trends and scientific advancements. Quality and purity are paramount to us, and we continuously strive to bring innovative products to the market. Our team of experts focuses on maximizing the bioavailability of natural extracts and employs new patented ingredients to create cutting-edge nutritional supplements. 

All our products are manufactured in the European Union in a state-of-the-art pharmaceutical facility adhering to GMP and HACCP standards. We ensure the quality of our products through rigorous testing, both as raw materials and finished products, guaranteeing their purity and microbiological integrity. Several of our products have been awarded the AGROLAB certificate of analysis. 

Our dedication has not only resonated with customers worldwide, but has also garnered recognition from professional athletes and public figures who enthusiastically endorse our products. Furthermore, health, nutrition, and medical professionals have recommended our products. 

TRY OUR PRODUCTS YOURSELF 

As we move forward, we invite you to experience the Sensilab difference for yourself. Use the code TRUST10 for a 10% discount on your first purchase. Explore our range of products, including: 

Sensilab Hepafar – liver detox 

Sensilab Thyrolux – thyroid support 

Sensilab Estrolux – estrogen balance 

Sensilab Adrenalux – cortisol balance 

Sensilab Fatout - all in one weight-loss capsules 

Learn more about our story and the benefits on our website. For any inquiries or support, please contact us at support@sensilab.com

With over 15 years of experience, Sensilab has served over 3.5 million satisfied customers across Europe. We've developed a portfolio of over 500 products available in more than 40 countries. Our offerings, including high-quality vitamins and minerals, weight loss supplements, and various health and well-being products, are accessible through our online shop and several e-pharmaceutical shops across Europe, ensuring a broad reach for the Sensilab brand. 

30-Day Money Back Guarantee - Hassle Free - No Questions Asked 

Experience the ease and confidence of our return process; we guarantee your satisfaction. Thank you for choosing Sensilab as your trusted partner on your health journey. 

 
 


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service!
Product ordered on a Sunday and arrived 2 days later.

10 January 2026
Sensilab logo

Reply from Sensilab

Thank you very much for your feedback! We’ll continue doing our best to maintain this level of efficiency and service. 🦋

Rated 4 out of 5 stars

Slow delivery but you'll get the item in the end

I actually thought i was getting scammed as the customer service or lack of a way to contact anyone put me off, along with the email stating transaction failed even tho the money was still taken. The item was received today so I am rewriting my review. Delayed but intact.

5 January 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Adam, thank you for your feedback.
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com.
This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 1 out of 5 stars

I didn't reiceved my order.

I didn't reiceved my order

6 January 2026
Sensilab logo

Reply from Sensilab

Dear Lidia, we are so sorry to hear that your order did not arrive.
Please contact our customer support at support@sensilab.com and we will investigate this issue right away to find out what happened.
Thank you.

Rated 1 out of 5 stars

Always look after your customers

You could have offered me 2x2 instead of 4 singles at a cheaper price and not ignored my email on the subject, now you have lost a repeat customer because you chose to ignore

17 January 2026
Sensilab logo

Reply from Sensilab

Dear Will,
We are sorry to read about your experience and would appreciate if you send us specific details to support@sensilab.com. This would help us understand your situation better.

We look forward to hearing from you.

Thank you.

Rated 5 out of 5 stars

All in All I give 5*

I am pleased with Sensilab products and service. The shipping has been improved and is now much shorter than when I first made an order with them a few years ago.
My last purchase was M-Pause forte for menopausal hormone balance, L-Theanine, Hepafar detox drink. I feel much better using those in combination. After a month of using I am much less bloated. I observed that my energy levels increased and my focus and sleep improved.
I had to adjust to the taste of Hepafar detox drink because it has the taste of anise. I was not aware of that before ordering the drink. I am on the border of tolerating that specific taste. But others might like it. I have improved the taste for myself by adding some lemon to it.

25 December 2025
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Reply from Sensilab

Thank you for your detailed feedback! We’re delighted to hear our products are helping you feel better. We look forward to serving you again. 🦋

Rated 5 out of 5 stars

really god products good quality and is…

really god products good quality and is working team polite and if you have wrong parcel they send another one and let keep wrong one don't need to send back .aleasy 2 years with them and never have a problem all products what i was try is worth all money.thank you

2 January 2026
Sensilab logo

Reply from Sensilab

Thank you for your wonderful feedback! We’re thrilled you’ve been happy with our products and service over the years 🦋

Rated 1 out of 5 stars

Waste money.Never order from this…

Waste money.Never order from this seller. You won't receive the product and won't be able to get a refund.

12 January 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Customer, we apologise for the delayed delivery of your order. Please, email us at info@sensilab.ie and we will send you more information about your parcel. Kind regards.

Rated 5 out of 5 stars

Love their stuff!

Love their stuff! I tried Metabolism Boost and it really gave me a boost in weightloss and to start my journey. I've also bought happy pills (2 for 1) and are very happy with their offerings and prices.

12 January 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Thank you for your feedback! We’re thrilled you’re enjoying our products and look forward to seeing you shop with us again 🦋

Rated 5 out of 5 stars

No problems whatsoever, very pleased.

Everything went smoothly & was easy to understand!! My package arrived much quicker than expected! Thank you .

31 December 2025
Sensilab logo

Reply from Sensilab

Thank you for your positive feedback! We’re glad everything went smoothly and look forward to serving you again 🦋

Rated 3 out of 5 stars

Been using it for 2 weeks

Been using it for 2 weeks, didn't really notice any difference

23 December 2025
Sensilab logo

Reply from Sensilab

Dear Olga,
Thank you for sharing your feedback.
We are sorry to hear that you have not noticed any changes after two weeks.

For best results, we recommend using our products consistently for between 30 and 90 days, as results may vary from person to person.

If you have any questions or would like further guidance, please feel free to contact our customer support team at support@sensilab.com.

Thank you for taking the time to share your experience.

Rated 1 out of 5 stars

I am not happy with the oroduct

I am not happy with the oroduct
Please cancel my subscription

28 December 2025
Sensilab logo

Reply from Sensilab

Dear Helen,
We are sorry to hear that you are not satisfied with the product.

Please contact our customer support team at support@sensilab.com, and we will be happy to assist you further.

Thank you for taking the time to share your feedback.

Rated 1 out of 5 stars

I ordered my order 18 days ago

I ordered my order 18 days ago. I didn’t receive anything. No update on order. They said 6-8 working days. Look like scam.

2 January 2026
Unprompted review
Sensilab logo

Reply from Sensilab

Dear Sandra,
We are very sorry to hear that your order has not arrived.
Please contact our customer support at support@sensilab.com and we will be happy to assist you.
Thank you.

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