The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more
Company replied
Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more
Company replied
The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more
Company replied
Company details
About Seniors Choice
Written by the company
Contact info
130 King St W, 10th Floor, M5X 1K6, Toronto, Ontario, Canada
- 1-844-808-4265
- inquiries@seniorschoice.ca
- seniorschoice.ca
4.9
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The friendliness of the staff.
18 September 2026
Reply from Seniors Choice
Hi Barbara, thanks for your kind review! We're so pleased to know that you had a great experience with us. We really appreciate your support!
You did very well Tanner thank you very…
You did very well Tanner thank you very much
17 September 2026
Reply from Seniors Choice
Hi Janice, thank you for your review! We're delighted to hear that you had such a great experience with us. We really appreciate your support!
The person I had was excellent,very…
The person I had was excellent,very knowledgeable about what he was selling and also friendly !
18 September 2026
Reply from Seniors Choice
Hi Colleen, thanks so much for your feedback! We're so pleased to hear that you had a positive experience. Thank you for your support!
It was a very easy process
It was a very easy process. Agent gave me a detailed explanation and different options available to me. I was pleased with the ease of the entire process
18 September 2026
Reply from Seniors Choice
Hi Karen, thank you for taking the time to leave us a review! We're delighted to know that you had a great experience with us. We truly appreciate your support!
My sales person was Rohia Popal Good Service friendly person to talk…
Good Service friendly person to talk to and really good explaining how everything .She Is a Professional Sales Person 100%
8 September 2026
Reply from Seniors Choice
Hi Gregory, thank you for your kind words! We're so pleased to hear that you had a positive experience with us. Your support means a lot to us!
The lady who took my call
The lady who took my call, was very knowledgeable about the package.
I would rate her at 10 out of 10.
17 September 2026
Reply from Seniors Choice
Hi Monica, thanks for your lovely review! We're delighted to hear that you were happy with your experience. We really appreciate your support!
Great company for life insurance
The lovely man who helped me get signed up was so helpful and knowledgeable. Very clear in what was going on.
14 September 2026
Reply from Seniors Choice
Hi Jennifer-Lynne, thank you for your feedback! It's great to hear that you had such a positive experience with us. We truly appreciate your support!
I hade no problem with your agent the…
I hade no problem with your agent the experience was great the agent was very helpful and answered all of my questions
17 September 2026
Reply from Seniors Choice
Hi Garry, thanks so much for your review! We're really happy to hear that everything went well for you. Thank you for your support!
Excellent clientele polite pleasant 👏👏👏
17 September 2026
Reply from Seniors Choice
Hi Donna, thank you for sharing your feedback! We're delighted to hear that you had a great experience. We really appreciate you taking the time to leave us a review!
I was made aware of how the insurance…
I was made aware of how the insurance policy, I was interested in purchasing, worked, and what the monthly "contribution" would be.
Citra was very helpful and explained, in great detail, and assisted me to purchase the right policy for my needs.
17 September 2026
Reply from Seniors Choice
Hi Tracey, thank you for your wonderful review! We're so pleased to know that you had such a positive experience with us. Thank you for your support!
Reply from Seniors Choice
Hi Gerald, thanks for taking the time to share your feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate your support!
I highly recommend Sal for anyone…
I highly recommend Sal for anyone looking for a life insurance professional. Sal was knowledgable, professional, patient and interested in making sure I understood my options.Sal took time to listen to my needs, answer all my questions, and make sure I felt confident with my decisions. That level of service is becoming increasingly rare.
15 September 2026
Reply from Seniors Choice
Hi Coleen, thank you for your review! We're so glad to hear that you were happy with the experience you had with us. Thank you for your support!
That coverage starts immediately and covered for life
Well explained, all around good service.
17 September 2026
Reply from Seniors Choice
Hi there, thank you so much for your kind feedback! We're delighted to hear that you had a positive experience. We really appreciate your support!
Positive and Informative
Prompt service, my questions were answered, guided through the process in a helpful way.
18 September 2026
Reply from Seniors Choice
Hi Carolyn, thanks for your review! We're really pleased to hear that everything went well and that you had a great experience with us. Thank you for your support!
Im to new to have useful knowledge…
Im to new to have useful knowledge about this company to be of any use but
Im being forced to comment
16 September 2026
Reply from Seniors Choice
Hi Gordon, we appreciate you taking the time to share your feedback. It’s normal to feel unsure when you’re new to a life insurance policy, and we’re ready to support you with any questions or details you might need about life insurance. Don’t hesitate to get in touch with us at 1-844-991-3943 whenever you like.
Seniors Choice Life Insurance is only…
Seniors Choice Life Insurance is only good?If you want your premiums to go up every single year.If you call to cancel the premium automation, they will actually still raise your payments due based on your age. This is something they dont come right out and tell you.
9 September 2026
Unprompted review
Reply from Seniors Choice
Hi Tracey, we appreciate you taking the time to share your experience. We understand that premium increases can be frustrating, and we’re sorry for any inconvenience this has caused. If you’d like to talk more about your policy, please call us at 1-844-991-3943 or check out our FAQ page at https://bit.ly/4htEQoC for additional information.
The coverage was changed from agreed…
The coverage was changed from agreed $35000 to 25000. I decline this proposal.
9 September 2026
Reply from Seniors Choice
Hi Muhammad, thank you for your feedback. We're sorry to learn that the change in coverage was disappointing for you. We understand this can be frustrating and appreciate you letting us know. If you want to talk more about this, please feel free to call us at 1-844-991-3943.
Reply from Seniors Choice
Hi Noella, thank you for your lovely feedback! We're delighted to know that you had such a positive experience with us. We truly appreciate your support!
Great help to explain the entire life…
Great help to explain the entire life insurance. Susanne very friendly very helpful. Great Service
18 September 2026
Reply from Seniors Choice
Hi Sandra, thanks so much for taking the time to leave us a review! We're so happy to hear that you had a great experience. Your support is greatly appreciated!
The staff was super and explained…
The staff was super and explained everything about the police.
8 September 2026
Reply from Seniors Choice
Hi Gerald, thank you for your kind review! We're pleased to hear that you had a positive experience with us. Thank you for taking the time to share your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.