Seniors Choice Reviews 

20,828
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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4.9

All reviews

(20,828)

9,427 reviews in the last 12 months

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Rated 5 out of 5 stars

explained things thoroughly

explained things thoroughly

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Ismail, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.

Rated 5 out of 5 stars

Hidden cost

Jonathan was a great advisor he was very thorough and answered all my questions.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Tina, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.

Rated 5 out of 5 stars

fast,professional,kind

fast,professional,kind, genuine

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Margaret! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.

Rated 5 out of 5 stars

Extremely helpful and patient

Extremely helpful and patient. Answered all my questions.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Jacqueline, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.

Rated 1 out of 5 stars

Buyer beware

This company sells you a policy that has progressive rate increases for every year you age. An aggregated assessment of the terms and conditions found that if I live for 20 more years I would be paying almost $300 a month for premiums and would have exceeded the value of the policy by more than$25,000 and yet my family would only receive the base value of the policy. Ask questions and know what you are getting as it may be more than you can afford in later years and you will have to let the policy lapse and have no insurance. While legal, they hide some of the terms and conditions in fine print instead of upfront conversations when you are purchasing. Please beware. There are other options out there that will provide you with insurance that will be there for you and your family.

16 September 2026
Unprompted review
Seniors Choice logo

Reply from Seniors Choice

Hi Wendy, thank you for sharing your feedback, we appreciate it. We're sorry to hear that your experience wasn't what you had hoped for. We understand how important it is to have clear information about your policy and the costs involved. If you'd like to discuss this further, please don't hesitate to give us a call at 1-844-991-3943.

Rated 5 out of 5 stars

Ms.Gavisetty

Ms. Linju, who assisted me during my call, was very polite, patient, detailed, and extremely helpful. She took the time to explain the entire process clearly and made sure I understood all the details before making my decision.

Her professional and helpful approach gave me confidence and helped me understand the benefits and process of the policy. As a result, I was comfortable proceeding with the purchase of the life insurance policy.

I sincerely appreciate Ms. Linju for her excellent assistance and customer service.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Ramadevi, thank you for your review! We're so happy that you had such a positive experience and we appreciate your support.

Rated 5 out of 5 stars

Sayeem was the rep I spoke with

Sayeem was the rep I spoke with. He was awesome! Well-spoken and very informative! He was very relatable and made it interesting and fun! It could not have been any better! A wonderful experience!

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Karen, thank you so much for your review! We're so happy Sayeem was able to be so helpful.

Rated 5 out of 5 stars

Friendly informative

18 September 2026
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Reply from Seniors Choice

Hi Thomas, thank you for sharing your experience! We're thrilled to hear that you had a positive experience with us. We’re so glad to hear that everything went well.

Rated 5 out of 5 stars

Service and knowledge

Service and knowledge

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Victor, thank you for your review! We're so happy to hear that you had a great experience with us. Your kind words are very much appreciated.

Rated 5 out of 5 stars

Michelle is very knowledgeable

Michelle explained how the life insurance was designed. She answered all my questions directly. She is very knowledgeable and friendly. She made my decision to purchase my insurance easy
I would recommend Michelle.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Lorraine, thanks so much for your kind words! We're happy to hear that you had a great experience with us. We really appreciate you sharing your feedback.

Rated 5 out of 5 stars

Clear communication

Clear communication

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Lawrence! We really appreciate you taking the time to share your feedback. It's great to know you were happy with our service.

Rated 5 out of 5 stars

They explain everything really good…

They explain everything really good respect full language

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Daljit, thank you for your review! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your feedback!

Rated 4 out of 5 stars

The person was very informative and for…

The person was very informative and for what I was looking for the price was right

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Eudora, thanks for your review! We're so happy to hear that you had such a positive experience with us. We truly value your support!

Rated 5 out of 5 stars

Great Company to Deal With

The fact that I was approved fairly quickly and that I had a hard time understanding the person I originally talked with that my wife had set up and they allowed another person to call me to set things up instead.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Eric, thank you for your kind words! We're really pleased to hear that you had a great experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

The explanation of policies and choices…

The explanation of policies and choices available to me.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Elizabeth, thank you so much for your review! We're delighted to hear that you had a positive experience with us. Your feedback and support are greatly appreciated!

Rated 5 out of 5 stars

Just the overall experience

Just the overall experience

18 September 2026
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Reply from Seniors Choice

Hi Georgette, thanks for sharing your review! We're so pleased to hear that you had a great experience with us. We really appreciate your support!

Rated 5 out of 5 stars

Great prices and very friendly staff me…

Great prices and very friendly staff me and my dad are both on seniors choice life insurance thank you

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Tammy, thanks so much for your kind review! We're thrilled to hear that you had a great experience with us. We truly appreciate your support!

Rated 3 out of 5 stars

I feel I wasn't treated equally as some…

I feel I wasn't treated equally as some of my friends

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Kresimir, we're sorry to hear you feel this way. We aim to treat everyone fairly and with respect. If you'd like to discuss this further or need assistance, please reach out to us at 1-844-991-3943. We're here to help.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff.
Provided options suited for my needs.
Did not push any unwanted services.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Madalena, thank you for your lovely feedback! We're really happy to hear that you had a great experience with us. Thank you for your support!

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