Seniors Choice Reviews 

20,826
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(20,826)

9,427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got all the information I needed in a…

Got all the information I needed in a clear way.

22 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Giovanni! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.

Rated 5 out of 5 stars

I saw your adds on YouTube and wondered…

I saw your adds on YouTube and wondered if it was legitimate, I made checks and realized that it is so I made an application and was connected with an agent who took me through the process he answered very clearly to all my questions and concerns. Im extremely satisfied and would recommend Seniors choice insurance to anyone.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi George! It’s wonderful to hear such positive feedback. Thank you for choosing us and for sharing your experience.

Rated 5 out of 5 stars

I have seen many ads on the television

I have seen many ads on the television. It is time for me to think of the people who will be managing my affairs after I have gone. I want to leave them something for their untiring help. The gentleman I spoke with was very through and patient. He explained items I was not sure about. Looking forward to Seniors Choice continued guidance.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi there! We're pleased to know that you had a great experience from start to finish. Thanks for leaving us a review.

Rated 5 out of 5 stars

Lovely lady

Lovely lady, very professional, very personable and knowledgeable. Michelle was very easy to deal with and I would highly recommend her to anyone wanting information and apply for Seniors Choice.

22 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Christine, thanks for your feedback! We're so glad to hear that you were happy with the service and that everything went well.

Rated 5 out of 5 stars

Dylan made my experience informative &…

Dylan made my experience informative & his experience in the life insurance field was evident. I am looking forward to my endeavour to leave my sons with a little extra at my time of death…

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Linda! We’re really happy to hear that you had a positive experience. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Representative was very helpful and…

Representative was very helpful and friendly

22 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Linda! We're glad to hear that you had a good experience with us. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

The personal understanding on the…

The personal understanding on the phone. Attention to detail and communication with me the most helpful information that was relevant to my needs.

22 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Roy! We're always happy to hear when someone has had a positive experience with us. Thanks for leaving a review.

Rated 5 out of 5 stars

No pressure sales!…A plus in my books🤗

It was a pleasure to work with your representative. Angelo was polite,humorous,patient and most knowledgeable about policies.I appreciate the 30day trial period giving me time to read my policy carefully to ensure tht my personal needs for financial coverage is met.Angelo is an asset to your customer service team.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Sharon! We really appreciate you sharing your experience. It's wonderful to hear that you were happy with the service.

Rated 5 out of 5 stars

Rean was friendly

Rean was friendly, knowledgeable and very competent

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Carol, thank you for your kind words! We're pleased to know that you had a great experience with us.

Rated 5 out of 5 stars

Riann (hope the spelling is correct)…

Riann (hope the spelling is correct) was absolutely wonderful. She was very friendly, knowledgeable and easy to talk to.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Kim! We’re delighted to hear that you had a great experience. Your feedback is much appreciated.

Rated 5 out of 5 stars

The representative was very patient…

The representative was very patient when I had any questions.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Naomi, thanks for your kind feedback! We're glad to know that you were happy with the service you received.

Rated 5 out of 5 stars

Someone else cares besides your loved ones

That he did not try to push higher insurance policies on me also he made sure that I was satisfied with all the information provided.

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Frankie, thanks for taking the time to share your feedback! We're really pleased to hear that you had such a positive experience with us. It's always great to hear from happy customers.

Rated 4 out of 5 stars

your staff did a good complete job

your staff did a good complete job, I hope your company can live up to it

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Botho, thank you for your kind review! We're so pleased to hear that you had a great experience with us. We’re delighted to know that we could provide you with a service you're happy with.

Rated 5 out of 5 stars

They call me when I ask them to do and…

They call me when I ask them to do and gave me a great explanation

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Alfonso, thanks for your lovely feedback! We're really pleased to hear that you had a great experience with us. It's wonderful to know that you were happy with the service you received.

Rated 5 out of 5 stars

Was very smooth and quick.

Was very smooth

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Donna, thank you for your review! We're really pleased to hear that you had a positive experience with us. We’re glad to know that everything went smoothly for you.

Rated 5 out of 5 stars

He was very informative learned alot…

He was very informative learned alot about the policy. Thank you

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Donna, thank you for taking the time to share your experience! We're so pleased to hear that you had a positive experience with us. It's great to know that you were happy with the service.

Rated 5 out of 5 stars

Great explanation and experience

Great explanation and experience

21 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Annesly, thanks for your review! We're delighted to hear that you had such a great experience with us. We’re always pleased to receive such lovely feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look