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Selph Reviews 

71,586
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. People love how quickly the testing kits arrive at their door, accompanied by straightforward guidance that makes sample collection wonderfully simple. Users appreciate the professional approach and the detailed medical explanations provided with their test outcomes. A few other people also felt that the extremely fast turnaround times for laboratory results exceeded their expectations completely. Many consumers frequently state they would gladly use this healthcare provider again and confidently recommend it to friends seeking swift medical answers. Individuals often mention feeling greatly reassured by the smooth and efficient experience from start to finish.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast turnaround times and reliable medical... See more

Response time

Customers had positive experiences with response time, consistently noting prompt replies and rapid service.... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and efficient process... See more

Instructions

People report high satisfaction with the instructions, finding them clear, comprehensive, and easy to follow.... See more

Delivery service

Clients share positive opinions on delivery service, expressing great satisfaction with the overall speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was recently diagnosed after NHS blood test as intolerant to gluten. Used Selph for a second opinion. Both test results corresponded accurately. Worth paying the extra for reliable analysis, as two... See more

Company replied

Rated 5 out of 5 stars

Amazing experience - first time user. What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail an... See more

Company replied

Rated 5 out of 5 stars

The speed and quality of service throughout the 3 years of using Selph has been exceptional. Not one error, highlighting duplicate tests purchasing and refunding without me asking. The results page... See more

Company replied

Rated 5 out of 5 stars

Selph aren't the cheapest but the test I had also had other markers measured if the result was borderline, so worth the small extra if that had happened. Test delivered very quickly and instructions... See more

Company replied


Company details

  1. Home Health Care Service
  2. Blood Testing Service
  3. Health Consultant
  4. Medical Clinic
  5. Self-Service Health Station
  6. Wellness Program

About Selph

Written by the company

Selph’s personalised tools empower you to become the expert in your own health.

With quick access to your team of scientists, medical professionals and coaches, you’ll always have the individual guidance needed to achieve your health goals and live better for longer.

We offer:
  • Diagnostics and testing
  • Expert knowledge you can trust
  • Holistic, doctor-led assessment
  • Health and wellbeing coaching

We can help with:
  • Gut symptoms
  • Low energy
  • Maintaining a healthy weight
  • Optimising health
  • Diabetes prevention
  • Building healthy habits

Selph works because:
  • We're scientists, doctors and holistic health practitioners so you get the balanced approach to health you need.
  • With Selph, you're not working with an app, or a faceless AI. You're working with real people.
  • We take the time to get to know what makes you, you so you get healthcare that's both personal and personalised.

Your health is yours. It’s unique. There’s no magic pill. No one-size-fits-all test. The challenges you face are your challenges. The goals you set are your goals. It’s our job to find out what works for you, to put you on the right track, and to provide you with the kind of support and guidance you need. You’re not a condition, or a demographic. You’re an individual. A person we’re here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(71,586)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick results and very helpful consultations

29 April 2026
Selph logo

Reply from Selph

Thank you very much for taking the time to share your feedback with us. It’s wonderful to hear that you were happy with the service provided and found the consultation helpful!

Kind regards,
Carmen

Rated 5 out of 5 stars

Happy chappy

You just did everything right
Simple as that
Thank you

6 May 2026
Selph logo

Reply from Selph

Dear Mr Desmond,

Thank you so much for your kind words! We’re really pleased to hear you had a positive experience with us.

Thanks again for choosing Selph!

Kind regards,
Carmen

Rated 5 out of 5 stars

Very professional

Very professional. Quick to respond. Website easy to use. Results back in a few days. Good communication throughout the process.
Advice and post test feedback very good with options to discuss the results further with a doctor. Would recommend.

18 April 2026
Selph logo

Reply from Selph

Dear Caron,

Thank you very much for sharing your experience. We’re so glad you were happy with our service and we really appreciate your recommendation - it means a lot to us!

All the best,
Carmen

Rated 5 out of 5 stars

This is the third time I have ordered…

This is the third time I have ordered tests from Selph. The website gives clear pricing, the tests were delivered on time and results available in 24 hours. Excellent service

1 May 2026
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Reply from Selph

Dear Mike,

Thanks so much for your 5* review. I'm glad to hear you had a positive experience with Selph and found the process quick and smooth.

Kind regards,
Tom

Rated 3 out of 5 stars

Very difficult to get enough blood for…

Very difficult to get enough blood for the sample and had to get that done at the local chemist. Very quick turnaround on the results though.

23 April 2026
Selph logo

Reply from Selph

Hi Adam

I am so sorry to hear you struggled with the sample collection method, we are always on hand to offer guidance or a free replacement kit if needed, in the end your choice was to go for a venous draw at a local chemist. Thanks so much for your positive feedback on everything else regarding our service and the prompt results.

Warm regards
Tom

Rated 5 out of 5 stars

Very happy with my experience at Selph

Very happy with my experience at Selph. Quick and efficient service at reasonable pricing. Good to put your mind at rest.

29 April 2026
Selph logo

Reply from Selph

Dear Marion,

Thank you so much for taking the time to leave us a review and share your feedback with us. We're so glad you found our service to be easy to use and reasonably priced.
Thank you for choosing Selph

Warm regards,
Tom

Rated 5 out of 5 stars

The instructions were very nicely…

The instructions were very nicely detailed yet still super easy to understand/follow. The process went quickly and smoothly from start to finish.

24 April 2026
Selph logo

Reply from Selph

Dear Bonnie,

Thanks a lot for this 5* review! I'm so glad to hear you had a positive experience with us and found the process quick and smooth.

Kind regards,
Carmen

Rated 5 out of 5 stars

Amazing service - fast and efficient!

I have 6-12 monthly testing for bowel cancer for peace of mind due to family history and I use Selph every time - I recommend them 100% for ease of use and speed. The test arrived the day after placing the order, I sent it back on Tuesday morning and by Wednesday evening, I had the result. Can't fault their speed and excellent service.

29 April 2026
Selph logo

Reply from Selph

Hi Ali,

Thank you so much for your feedback and kind words! We’re so glad you are happy with our service and quick turnaound. Many thanks for choosing Selph - it means a lot us!

Best wishes,
Carmen

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Had great advice and feedback on my results. Thanks Selph

15 April 2026
Selph logo

Reply from Selph

Thanks so much for your review, Thomas! So glad to hear that you were happy with the service provided and had a good experience. Thank you for choosing us!

All the best,
Carmen

Rated 5 out of 5 stars

Had my qfit test done delay in…

Had my qfit test done delay in receiving but 2 day turn around in results the Dr there Alistair rang me as I was so worried regarding report I didn't understand but all was fine very understanding and great company

25 April 2026
Unprompted review
Selph logo

Reply from Selph

Dear Christine,

Many thanks for your 5 star review. I'm so pleased we were able to set your mind at ease. Thank you for choosing Selph.

Kind regards,
Tom

Rated 5 out of 5 stars

Brilliant

Brilliant. Fast results, excellent customer service.

24 April 2026
Selph logo

Reply from Selph

Dear Dr Braithwaite,

Thank you for the 5* review - we really appreciate it. I'm pleased to hear you had a positive experience with our customer care team.

Best wishes,
Tom

Rated 5 out of 5 stars

Easy to use the kit

Easy to use the kit. Fast results

17 April 2026
Selph logo

Reply from Selph

Dear Jacqueline,

Thank you so much for taking the time to leave us a review and share your feedback with us. We're so glad you found our service to be easy to use and speedy.
Thank you for choosing Selph

Warm regards,
Tom

Rated 5 out of 5 stars

The whole process was simple and worked…

The whole process was simple and worked so well. Result through in super quick time

23 April 2026
Selph logo

Reply from Selph

Dear Peter,

Thank you so much for your kind words and for your positive review. So glad you were happy with our service. We’ll be here whenever you need us again.

All the best,
Tom

Rated 5 out of 5 stars

I ordered a sibo test and it was…

I ordered a sibo test and it was excellent and well worth it I would recommend this company

15 April 2026
Selph logo

Reply from Selph

Dear Heather,

Many thanks for sharing your feedback with us! We’re really glad you found the SIBO test valuable and appreciate your recommendation.

Best wishes,
Carmen

Rated 5 out of 5 stars

Excellent service

Excellent service - prompt delivery of test kit, easy to use and quick turnround with results.

22 April 2026
Selph logo

Reply from Selph

Hi Les,

Thank you very much for this review - it's great to hear you found the process smooth and straightforward. Thanks for choosing us!

Kind regards,
Carmen

Rated 5 out of 5 stars

Quick, Easy

Test was easy to use, results came back super quick. Support teams quick to reply to any questions.

22 April 2026
Selph logo

Reply from Selph

Dear Amy,

Thank you for the 5* review - we really appreciate it! I'm pleased to hear you had a positive experience with us.

Best wishes,
Carmen

Rated 5 out of 5 stars

Clear instructions

Clear instructions, Great information on what I need to do, will use again

15 April 2026
Selph logo

Reply from Selph

Many thanks for sharing your feedback with us, Kevin.

We're so glad you were happy with our service and found everything clear. We're here for whenever you need us again!

Kind regards,
Carmen

Rated 5 out of 5 stars

Quick result

Very informative and I received the result in less than 48 hours.

21 April 2026
Selph logo

Reply from Selph

Hi Eszter

Thank you so much for your feedback - we're glad you had a positive experience with Selph!

Best wishes,
Carmen

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