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SelectQuote Reviews 

18,037
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,037)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Broc was very helpful and got me signed…

Broc was very helpful and got me signed up with a new plan even though I had just signed up for a different plan last week. That plan wasn’t what suited my needs and today, I was able to get a better plan to meet my current needs. I really appreciated his help and care today.

19 October 2026
Unprompted review
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Reply from SelectQuote

It is wonderful to hear that you were assisted in finding a more suitable option that aligns perfectly with your current requirements. We are so glad that the process of transitioning to a better setup was smooth and that you felt well cared for during your interaction. Thank you for sharing this positive feedback with us!

Rated 5 out of 5 stars

Brocks health care assessment

My representative Brock was very professional and helpful with me in finding the right Medicare supplement plan for 2027. He was quick and through with his assistance, and gave me the most valuable help with what I needed in my proceeding health plan.

19 October 2026
Unprompted review
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Agent Brandy Clark

My agent was Brandy Clark. She was so very helpful! She explained everything so I understood. She went over every detail to make sure I had the right plan. She was very knowledgeable and easy to talk to. I will be referring family and friends!! I thank her so very much and appreciate her taking time and being patient.

15 October 2026
Unprompted review
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Reply from SelectQuote

We are so thrilled to hear about your wonderful experience! It is fantastic to know that you received such clear, patient, and knowledgeable guidance to help you find the perfect plan. We truly appreciate your kind words and your willingness to recommend us to your family and friends.

Rated 5 out of 5 stars

Melissa is the best i have ever had the…

Melissa is the best i have ever had the pleasure of having on my side. She make a person not just feel they care but she shows it. Very down to earth pleasant lady

18 October 2026
Unprompted review
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Reply from SelectQuote

We're so pleased to hear about your wonderful experience! It's truly heartwarming to know that our team member showed such genuine care, warmth, and a down-to-earth approach while assisting you.

Rated 5 out of 5 stars

All the staff were very knowledgeable.

All the staff were very nice,knowledgeable,very helpful. I feel like the plan he chose for me will be a great fit for me.iI feel confident if I have any questions or concerns they will be handled promptly.
Looking forward to working with Select Quote,

13 October 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our team made such a positive impression with their helpfulness and expertise. It is wonderful to know you feel confident in the plan selected for you and reassured that any future questions will be addressed promptly. We truly appreciate your trust in us and look forward to working with you!

Rated 5 out of 5 stars

Having someone I can talk to and trust…

Having someone I can talk to and trust with my Medicare needs. Lindsey was helpful last year and helped me a lot more this year with getting the resources I will be needing. She is a great asset to have on your team. Thank you so much Lindsey

18 October 2026
Unprompted review
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Reply from SelectQuote

We are so glad to hear that you have found a trustworthy partner to assist you with your Medicare needs year after year. It is wonderful to know that you received such helpful support and obtained the essential resources you require. We truly appreciate your kind words and positive feedback about your experience!

Rated 5 out of 5 stars

Melissa was awesome.

Melissa was awesome.. she explained everything in depth .. she made me feel comfortable with what she was talking about.. she made me believe everything she was telling me was the truth.. she was polite..

5 October 2026
Unprompted review
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Melissa McKlaskey was very friendly and…

Melissa McKlaskey was very friendly and knowledgeable and answered all of my questions thoroughly. The process was very easy and quick.

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was friendly, knowledgeable, and provided thorough answers to all of your questions. It is wonderful to know that you found the entire process to be quick and easy. Thank you so much for sharing your positive feedback!

Rated 5 out of 5 stars

The CSR Tristan Pinkerton took the time…

The CSR Tristan Pinkerton took the time to walk me through every step necessary to get me the coverage that I needed. The call took over a hour and a half. No Problem. It was necessary. Tristan kept coming back to the call to assure me that he was working on my behalf to make sure everything that was I needed in a health are plan was provided as much as possible.
Thanks Tristan

16 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience and felt completely supported during your call. It is wonderful to hear that our representative dedicated all the time necessary to ensure your health coverage needs were fully met, keeping you reassured throughout the entire process. We always aim to provide this level of thorough, patient care to ensure our clients get exactly what they need. Thank you so much for sharing this positive feedback.

Rated 5 out of 5 stars

Alonya worked with me and my…

Alonya worked with me and my information very closely. She found me a medicare plan I can afford and that I can live with. Her help was invaluable.

17 October 2026
Unprompted review
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Reply from SelectQuote

We are absolutely thrilled to hear that you received such dedicated support in finding an affordable healthcare plan that perfectly fits your needs. Thank you so much for sharing your wonderful feedback with us.

Rated 5 out of 5 stars

Select Quote is a fantastic

Select Quote is a fantastic, caring and knowledgeable company with great agents who really care ! A. J. helped me the last two years to find just the right Medicare advantage plan to fit all of my needs. I wouldn't trust anyone else with that job after dealing with select quote. Give them a try you wont regret it !

15 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are absolutely thrilled to hear that you had such a wonderful experience and found the perfect plan to fit your needs over the last two years. It is incredibly rewarding to know that our team's dedication, care, and knowledge have earned your trust. Thank you so much for your kind words and for highly recommending our services to others!

Rated 5 out of 5 stars

Melissa was a pleasure to work with she…

Melissa was a pleasure to work with she helped me with all my needs and was very professional

16 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was professional and helpful in addressing all of your needs. Thank you for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

"Keeping Your Healthcare in Check"

The agent listened to me as I described the issues I had with previous healthcare plans. He went over a plan with me that seemed to meet all my needs in terms of copays, my docs being in network, and lastly went over my prescription plan, preferred pharmacy, etc. I also checked to see if I could still use the laboratory I am currently using, and learned that I could. All in all, my agent spent nearly 2 hours with me on the phone. He and I exchanged follow-up calls to go over any questions I might have, and to make sure I was satisfied with the plan, and if I thought it would work for me.

16 September 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our dedicated representative. It is wonderful to hear that we could provide the thorough support you deserved while navigating your healthcare options. We always aim to ensure that every detail, from verifying your preferred medical providers and local laboratories to reviewing your specific medication needs and pharmacy preferences, is fully addressed. Taking the necessary time to answer all of your questions and following up to confirm your satisfaction is a fundamental part of our commitment to you. We truly appreciate you sharing this positive feedback about our attentive service, and we look forward to assisting you with your coverage needs for many years to come.

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