Banner for SelectQuote

SelectQuote Reviews 

17,187
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting agents are patient, understanding, and provide clear explanations. The overall service is often described as outstanding, with people appreciating the personalized approach and ease of finding suitable plans. However, some customers also noted issues with contact methods, including unsolicited calls and misleading information about coverage. A few other people also felt that the process could be lengthy, involving multiple representatives and repeated identity verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents who are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often feeling well-informed and comfortable... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding it easy to communicate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more

Company replied

Rated 5 out of 5 stars

The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more

Company replied

Rated 5 out of 5 stars

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more

Company replied

Rated 5 out of 5 stars

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,187)

2,303 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far it's been customer service…

So far it's been customer service representative's have been very polite and informative

2 June 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased our representatives have been polite and informative. Thank you for your kind feedback!

Rated 5 out of 5 stars

Everyone I spoke with were kind and…

Everyone I spoke with were kind and knowledgeable, they made the experience less stressful and I appreciate them. Everyone should call select quote for their insurance needs.

2 June 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our team made your experience less stressful with their kindness and knowledge. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The Best of Select Quote

The amount of information and choices provided to me by the representative. She was not only thorough and concise, but completely on point about her recommendations concerning my health and what plans she felt I could better utilize at my age. Short story: s

10 June 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our representative provided such thorough and helpful recommendations. Your positive feedback is truly appreciated!

Rated 5 out of 5 stars

its not what it looks like all the time ,people like you guys ia all we got

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small utility trailer ,gave my son the life insurance policy ,he cashed in for a fraction of what it was worth ,I plain out ask in writing and in person,they didn't tell me. I have never gained 1 cent for the payee SSI account. social security adm. told me it wouldn't count against me, dss said nothing ,they were taking this persons income SSI,to be payee ,never let them see any records,plain out crooks ,,now it will be happening again, well either the crooks taking from them ,or dss taking from me. I don't under stand. if they had to live 3 days like I've lived the past 3 years ,they would keep better workers ,do things fair,and right

10 June 2025
Unprompted review
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

The representative was very nice and…

The representative was very nice and gave me useful information. All my questions were answered.

8 June 2026
SelectQuote logo

Reply from SelectQuote

We're so glad our representative provided useful information and answered all your questions. Thank you for your feedback!

Rated 1 out of 5 stars

I want to cancel select RX

I want to cancel select RX. Please cancel me. I’ll pick my own prescription up cause waiting this long form after my doctors appointment I do not have my medicine.

27 May 2026
SelectQuote logo

Reply from SelectQuote

We are sorry to hear about the delay in receiving your prescription. We understand your frustration.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look