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SelectQuote Reviews 

18,037
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,037)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exellent service

Exellent service, very knowledgeable
and easy to explane

19 October 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that you received excellent service and found our team knowledgeable and easy to understand. Thank you for sharing your positive feedback!

Rated 4 out of 5 stars

The interview:

The interview was through my questions were answered well. This is the second time I have used there service.
I went threw 4 persons all was well untill I got one of the intro girls that went to fast I missed select quotes number and she would not repeat it. Turns out I needed it.

19 October 2026
Unprompted review
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Reply from SelectQuote

We are glad you enjoyed your experience during most of the interview process and appreciate your repeat business. We hear your concerns regarding the representative who spoke too quickly and declined to share the quote details you required. We are addressing this with our team to improve our service.

Rated 5 out of 5 stars

Knowledge

The first lady I had was very kind. She kind of got me started in the process. Then I had a gentleman by the name of Blake Smith. He was absolutely amazing. I just felt so confident with the process because I could tell that he really knew what he was doing. Things like this cause me anxiety. I hate change and he was just amazing.

19 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team members. We understand that navigating new processes and facing major changes can bring about a lot of anxiety. Our goal is always to provide clear guidance and reassurance to make transitions feel smooth and comfortable. We are happy to hear that our staff helped you feel confident and supported.

Rated 5 out of 5 stars

Loretta Grimes helped me with my…

Loretta Grimes helped me with my Medicare Advantage Plan enrollment and I am thoroughly satisfied. It’s a fairly long process with many questions to answer. Loretta’s professionalism and patience were outstanding. She sped up the process with friendly remarks and superior communication skills.

20 October 2026
Unprompted review
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Reply from SelectQuote

We are absolutely delighted to hear about your positive enrollment experience. Navigating these plans can indeed be a detailed process, and it is wonderful to know that our team member's patience, professionalism, and excellent communication made the journey smooth and pleasant for you. Thank you so much for sharing your feedback and for your kind words.

Rated 5 out of 5 stars

All questions were answered promptly

All questions were answered promptly. I will definitely call again if I need to. Very helpful and I recommend!

19 October 2026
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Reply from SelectQuote

We're so pleased to hear that your inquiries were addressed quickly and that you found our team helpful. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I had a great rep call me to explain…

I had a great rep call me to explain what I was missing out on. Allena Davis was excellent with her knowledge. This made it easy to understand everything that is available in the program.
Thanks Allena Davis, your the best.!
Btw, I gave you 5 stars.

16 October 2026
Unprompted review
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Reply from SelectQuote

We are absolutely delighted to hear about your wonderful experience! It is fantastic to know that our representative was so knowledgeable and took the time to clearly explain all the benefits available to you. We truly appreciate your five-star rating and your kind feedback about how easy the process was made for you.

Rated 5 out of 5 stars

Praise for Brandy at SelectQuote

I live in a rural area that is dominated by a single healthcare provider system. Effective October 1, 2026, this healthcare provider system left my current Medicare Advantage Plan’s network. This was the 2nd time they became out-of-network for a Medicare Advantage Plan that I was enrolled in and I feared that I was running out of options. I was afraid that I would no longer be able to afford local healthcare or I would have to drive 60 plus miles for affordable healthcare. Not to mention my frustration of needing to begin the awful process of shopping for insurance coverage yet again.

So one of the first things I did was to call my current Medicare Advantage Plan at the number they provided with a list of questions. But surprisingly, and thankfully, I was connected to SelectQutoe instead of my insurance carrier. This turned out to be the best thing that could have happened for me. I eventually was connected with a licensed insurance agent named Brandy Clarke. My only complaint was the severe lag time in the phone line that we were talking on. Because of this, we kept talking over each other but this was no fault of Brandy. Brandy was extremely knowledgeable, upbeat, friendly, patient, informative and easy to talk with. She made me feel so comfortable it was like I was talking with a long-lost friend. And in less than 30-minutes, she had found a new plan, better than my current plan, that my healthcare provider system was in-network with.

The crazy part is that the new Medicare Advantage Plan was with the same insurance carrier that my healthcare provider system had left previously. Brandy explained that this happens all of the time for various reasons. Who would have thought? I can’t thank Brandy enough for putting my mind at ease and saving me so much time, effort and heartache. Brandy is my new hero. Keep up the fantastic work Brandy. You are not just helping people, you are saving lives!

18 October 2026
Unprompted review
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Reply from SelectQuote

We are so glad you enjoyed your experience and felt a deep sense of relief after such a stressful situation. Living in a rural area with limited medical options can make any changes to your coverage feel incredibly overwhelming, especially when faced with the prospect of traveling long distances for care or dealing with the tedious process of finding a new policy. We completely understand how daunting it is to worry about losing access to your trusted local doctors and hospitals.

It is wonderful to hear that our representative was able to put your mind at ease so quickly by finding an excellent alternative that keeps your preferred providers within your network. We are happy to hear that her knowledge, patience, and warm demeanor made you feel so comfortable and supported during a difficult time. We also appreciate you bringing the telephone connection delay to our attention; we are constantly working to improve our communication systems to ensure smoother conversations. Thank you so much for sharing your positive feedback and for allowing us to help you secure the peace of mind you deserve.

Rated 5 out of 5 stars

I was watching tv and saw select quote…

I was watching tv and saw select quote and their phone #. I was shocked how quickly they helped me figure out Medicare Advantage!
Thank you Select Quote!!!

19 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. We are happy to hear that we could quickly assist you in understanding your healthcare coverage options. Thank you for your feedback.

Rated 5 out of 5 stars

It's was a smooth process applying for…

It's was a smooth process applying for my Medicare part D and got life insurance all in one stop.

19 October 2026
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Reply from SelectQuote

We are thrilled to hear that you had such a smooth experience setting up both your Medicare coverage and life insurance all in one convenient place! Thank you for sharing your positive feedback with us.

Rated 3 out of 5 stars

After I signed up

After I signed up, I was then transferred to several other people. It got to the point where I just hung up. I felt I was being kept on the phone needlessly.

2 October 2026
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Reply from SelectQuote

Thank you for this feedback.

Rated 5 out of 5 stars

Broc was very helpful and got me signed…

Broc was very helpful and got me signed up with a new plan even though I had just signed up for a different plan last week. That plan wasn’t what suited my needs and today, I was able to get a better plan to meet my current needs. I really appreciated his help and care today.

19 October 2026
Unprompted review
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Reply from SelectQuote

It is wonderful to hear that you were assisted in finding a more suitable option that aligns perfectly with your current requirements. We are so glad that the process of transitioning to a better setup was smooth and that you felt well cared for during your interaction. Thank you for sharing this positive feedback with us!

Rated 5 out of 5 stars

Brocks health care assessment

My representative Brock was very professional and helpful with me in finding the right Medicare supplement plan for 2027. He was quick and through with his assistance, and gave me the most valuable help with what I needed in my proceeding health plan.

19 October 2026
Unprompted review
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Agent Brandy Clark

My agent was Brandy Clark. She was so very helpful! She explained everything so I understood. She went over every detail to make sure I had the right plan. She was very knowledgeable and easy to talk to. I will be referring family and friends!! I thank her so very much and appreciate her taking time and being patient.

15 October 2026
Unprompted review
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Reply from SelectQuote

We are so thrilled to hear about your wonderful experience! It is fantastic to know that you received such clear, patient, and knowledgeable guidance to help you find the perfect plan. We truly appreciate your kind words and your willingness to recommend us to your family and friends.

Rated 5 out of 5 stars

Melissa is the best i have ever had the…

Melissa is the best i have ever had the pleasure of having on my side. She make a person not just feel they care but she shows it. Very down to earth pleasant lady

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear about your wonderful experience! It's truly heartwarming to know that our team member showed such genuine care, warmth, and a down-to-earth approach while assisting you.

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