Seentat.com Reviews 207

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding products significantly cheaper than elsewhere. Many people highlight the quick and efficient delivery service, with items arriving well-packaged and in perfect condition. The ordering process is frequently described as easy, and consumers appreciate the good communication and updates received. However, some customers also noted issues with delivery times, with some orders taking longer than expected or lacking clear tracking information. A few reviewers were not happy with receiving global versions of products that were not compatible with their region, or receiving incorrect products. There were also occasional reports of slow dispatch times and unresponsiveness from customer service regarding order updates or returns.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency, often... See more

Price

Customers had positive experiences with price, consistently finding products at competitive and affordable... See more

Order

Consumers generally report positive experiences with their orders. Many customers received their items... See more

Service

Users describe positive interactions with service, highlighting excellent and fast service, often coupled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've just purchased a mobile phone from Seentat. Communication was good with written confirmation of order and one progress update. Delivery by DHL was to a secure locker within a shop at my... See more

Company replied

Rated 4 out of 5 stars

Quick and easy ordering, and efficient delivery. Product was Indian version, with non UK charger plug and non UK warranty. P,eased to have them supply a higher spec phone to the one ordered. Se... See more

Company replied

Rated 5 out of 5 stars

Hi I was sceptical but seeing reviews reassured me. I ordered a Xiaomi mobile and got a good discount compared to buying it on amazon or the Xaiomi store which at times was all sold out. It was brand... See more

Company replied

Rated 5 out of 5 stars

Brilliant Customer Service from Seentat. Order arrived within week with well packed and brillient. You can trust this supplier. I have purchased Samsung Galaxy 10S Tablet Wifi - Seentat Customer servi... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store

Written by the company

SEENTAT is a user-friendly online e-commerce store based in the United Kingdom. We offer a fast, convenient, and secure online shopping experience with a wide selection of consumer electronics. We sell over 1000 products, including mobile devices, tablets, cameras, smartwatches, and home devices from top brands such as Apple, Samsung, Sony, Canon, Logitech, Google, Xiaomi, Nintendo, and many others through our website. At SEENTAT, you can find a wide range of products that meet your interests, preferences, and financial levels. With our full range of services and support, we believe you can discover, choose, and enjoy high-quality and functional products at reasonable prices. We are always striving to provide our customers with the best consumer electronics, shopping experience, and offers. SEENTAT is committed to providing only quality products. We strive to offer more exciting, caring, and innovative shopping experiences for our customers by providing a diverse range of products and services. We are able to offer great internet prices because we have sourcing teams in the UK, Germany, the US, Hong Kong, and Japan. This allows us to purchase directly from manufacturers at the best possible prices and source 100% authentic and brand-new items globally. SEENTAT has also developed different product experience zones and established a Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey and helping them live better, smarter, and happier lives with new technology. We will continue to move forward to achieve our goal of excellence at every level.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company great service.

Fantastic speedy service will definitely be ordering from them again, kept informed of my order and tracking details regularly, and there prices are cheaper than most retailers, thankyou very much seentat.

26 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Alan,

Thank you very much for your wonderful feedback. We are thrilled to hear you had a great experience with our fantastic speedy service!

We aim to keep our customers fully informed every step of the way, and we're glad you found our prices competitive. We appreciate your kind words about Seentat.

Enjoy your purchase, and we truly look forward to seeing your next order soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Highly recommend

⭐️⭐️⭐️⭐️⭐️ 5 Stars

Like so many of us, I was hesitant at first. It’s hard to know who to trust these days—especially when a company promises to save you money on electronics. But from the very beginning, this company proved they were different.

The communication has been constant, honest, and genuinely caring. Every update felt reassuring, like I was actually being looked after rather than just “processed.”
And Kacey… honestly, she has been incredible. Professional, yes—but also kind, patient, and truly understanding. She made the whole experience feel personal, safe, and stress-free.

I’m genuinely grateful, and I can’t recommend Kacey or the company enough.
They’ve earned my trust, and I’ll absolutely be using them again. 😊

2 December 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Helen,

Thank you so much for your heartfelt review — we truly appreciate the time and care you put into sharing your experience. We’re delighted to hear that you felt supported throughout the process and that our communication helped you feel reassured.

A special thank you as well for your kind words about Kacey — we’re very proud of her, and we’re glad she was able to make your experience smooth, personal, and stress-free.

We’re grateful for your trust and recommendation. Enjoy your new device, and we look forward to serving you again in the future.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Great service

Delivered earlier than expected.

17 November 2025
Seentat.com logo

Reply from Seentat.com

Hi Santhosh,

Thank you for your feedback — we’re happy to hear your order arrived even earlier than expected.

We appreciate your support. Enjoy your purchase, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars
Seentat.com logo

Reply from Seentat.com

Hi Keith,

Thank you for your feedback — we’re glad to hear you were pleased with our pricing on top products.

We appreciate your support. Enjoy your purchase, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 1 out of 5 stars

Faulty goods

We purchased a Meta Quest for my sons 9th Birthday it has gone faulty in less than a month. Tried to call several times and emailed. Had no response.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

its been 7 days i ordered Sony…

its been 7 days i ordered Sony WH-1000XM5 Wireless Noise Cancelling Headphones
Colour-Black

£189.99

and i still havent even got a delivery update
and dpd still hasnt received my parcel potentially is a scam and they wont refund me or answer my emails too good to be true as they say all say

my name under the purchase is farrah dunbar

29 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Farrah,

We understand your concern, and we’re very sorry for the frustration caused.

Your order was despatched within the committed timeframe, but we apologise for keeping you waiting longer than expected for the tracking update. The parcel is still in transit and should arrive soon.

We truly appreciate your patience, and we hope you’ll enjoy your new headphones once they arrive.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Affordable New Samsung S25+

I ordered a Samsung S25+ and it was a very competitively priced !
very pleased with the prompt service that I received.
I would definitely recommend this company.

3 November 2025
Seentat.com logo

Reply from Seentat.com

Hi Edwin,

Thank you for your kind feedback. We’re glad to hear that you found the Samsung S25+ competitively priced and that our service met your expectations.

We truly appreciate your recommendation — enjoy your new device, and we look forward to serving you again in the future.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Very good experience

I ordered an S25+ on a Friday and recieved the phone the following Saturday. The day before I had an email to say it was dispatched and with DPD and then an email from DPD with tracking information. Brand new phone sealed in a box and very good value.

24 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Jessica,

Thank you for sharing your experience. We’re delighted to hear that your S25+ arrived so quickly and that everything went smoothly from dispatch to DPD tracking. It’s great to know the phone reached you brand new, sealed, and at a good value.

We truly appreciate your support. Enjoy your new device, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Spot on service ,all good

Spot on service ,all good

6 November 2025
Seentat.com logo

Reply from Seentat.com

Hi Christopher,

Thank you for your kind feedback — we’re glad to hear everything went smoothly and that you were happy with our service.

We appreciate your support. Enjoy your purchase, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Read great things about Seentat

Read great things about Seentat. Communication has been great so far, looking forward to receiving my order.

21 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Luke,

Thank you for your kind words — we really appreciate your trust and positive feedback. We’re glad to hear communication has been smooth so far, and we hope your order arrives quickly and meets all your expectations.

Thank you again for choosing Seentat. Enjoy your upcoming purchase, and we look forward to serving you further.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Great price and service

I had a great experience. Took 5 days to get a dispatch note as came from the US. Overall from ordering and receiving my phone was 9 days. Got a personal email from a lady called Molly, to let me know about dispatch, and an email from DPD couriers, who said they were waiting for the parcel. Then 2 days later I got a text from DPD with a 1 hour window for delivery. Great service, highly recommend, just need to be patient with communication and delivery, it will happen, will use again.

19 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Austin Mandler,

Thank you so much for sharing your experience. We’re really glad to hear that everything went smoothly with your order and that your phone arrived within the expected timeframe. It’s great to know that our team — including Molly — and the courier updates helped keep you informed along the way.

We truly appreciate your patience with the communication and delivery process, and we’re delighted to hear that you would recommend us and shop with us again.

Enjoy your new phone, and thank you for choosing Seentat!

Best regards,
Team Seentat

Rated 5 out of 5 stars

I Wanted an Apple airpad M3...With the…

I Wanted an Apple airpad M3...With the 13 inch Screen...The Shown delivered Cost was £633...to Leeds UK...I received a message the next day...my Order was being processed...which was encouraging..as orders coming to UK on Order..from abroad may be a risk...however after my notice of processing..I Was informed 3 days later my order had been Shipped and Could now be tracked via a known delivery Company...My Ipad had to be Signed for.which is normal on a high Value item...On opening The Sealed APPLE IPAD product...perfect..and the reverse of the box..it Shows a 12 month Apple guarantee...Argos..£899...Seentat £633...Basically it worked for me...Saving Money Feels Good...When you know you have actually recieved a bargain...in your HAND.....My new ipad is great...it automatically ..links to my 200W speakers..for Music..MP4s...a nd MP3s for some enjoyment after my Design Work..for which the ipad was required for...I am honestly ...Really pleased !....everything turned out.really good.at my end.....better than..I initially thought...Also the process of Completing my order and making a fast delivery were Important to me...as I had Creative works..to do ASAP on the ipad......I Will definitely buy again with Seentat...Why not save money again !...And now with Confidence...as THE SERVICE ALL ROUND WAS EXCELLENT.. SEENTAT HAS PROVEN..TO BE A TRUSTED SOURCE FOR MANY TECH.. PRODUCTS......Highly Recommended by my Own Experience...AnthonyB...Leeds UK

18 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Anthony,

Thank you so much for sharing your detailed experience — we truly appreciate the time you took to write this. We’re delighted to hear that your new Apple iPad M3 arrived safely, exactly as expected, and that the fast delivery helped you continue your creative work without delay.

It’s wonderful to know that you’re enjoying both the performance and the savings, and that the ordering and tracking process worked smoothly for you. Your confidence and recommendation mean a lot to us.

Enjoy your new iPad, and we look forward to serving you again. Thank you for choosing Seentat.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Possibly the most competitive price for…

Possibly the most competitive price for these Sony headphones on the web. The other offerings on the site are equally impressive. Communication was functional and I could track item through it's journey. I will always now go to this site first.

5 November 2025
Seentat.com logo

Reply from Seentat.com

Hi RL Summers,

Thank you so much for your kind words and support. We’re delighted to hear that you were pleased with our pricing and that the tracking and communication met your expectations.

We truly appreciate your trust — enjoy your new Sony headphones, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Cheapest on the market,

Cheapest on the market,
Turned up on time,what more could you ask for.

5 November 2025
Seentat.com logo

Reply from Seentat.com

Hi Kevinhoughton,

Thank you for your kind feedback. We’re glad to hear your order arrived on time and that you were happy with our pricing.

We really appreciate your support — enjoy your purchase, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 3 out of 5 stars

hi i placed a order over the weekend i…

hi i placed a order over the weekend i got confirmation then on monday morning i got a email saying order has been processed i looked that up on your site that means it prepared for dispatch and it's wednesday now i häve been calling and emailing you guys constantly not even one ring reply can i get some help please

16 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Hannah,

We’re sorry for the inconvenience caused and appreciate your patience.

After reviewing your order details, we found that it did not meet our store policy requirements, so we were unable to proceed with the order. A full refund has already been processed immediately.

Please allow some time for the refund to reflect in your payment account, depending on your bank or payment provider’s processing time.

Thank you for your understanding.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Great customer services support

The item I ordered was delivered on time and well packaged. The support team at this company is one of the best I have dealt with giving prompt and clear answers to questions raised. Very nice to deal with a person who has thought about the answer rather than a pre-programmed machine.

17 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Steve,

Thank you so much for your kind words and positive feedback. We’re delighted to hear that your order arrived on time and well packaged, and especially pleased that our support team could provide the clear and thoughtful assistance you deserved.

We truly appreciate your trust and support — enjoy your purchase, and we look forward to serving you again soon.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Go for it

Like other buyers, I was initially skeptical about this purchase of a Galaxy s25+ phone. But no worries. Comms with the seller were answered fairly quickly. About 6 days elapsed whilst in the ‘processing’ stage (what does that mean?). Once a DHL tracking number was provided, things happened fast. Item dispatched from Hong Kong, via Germany and was with me in a few days. The phone is indeed as described. It’s set up and working well. I successfully registered the phone with Samsung. It’s not clear whether the full Samsung warranty is applicable, but I’m hopeful.
So my advice is to bite the bullet and go for it.

10 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi David,

Thank you so much for your detailed and thoughtful feedback. We really appreciate your trust in us and are delighted to hear that your Galaxy S25+ arrived safely and is working perfectly.

It’s great to know you found our communication prompt and your experience smooth overall. We’ll continue improving our processes — including making the processing stage clearer for future customers.

Enjoy your new phone, and thank you again for your recommendation and support!

Best regards,
Team Seentat

Rated 1 out of 5 stars

I placed an order and tried to cancel…

I placed an order and tried to cancel it immediately afterward by emailing their support team, but they refused to process the cancellation. Their email responses sound suspicious. I recommend avoiding this website — it appears to be a scam. I’m going to report it to my credit card company.

6 November 2025
Unprompted review
Seentat.com logo

Reply from Seentat.com

Hi Minako,

We’re sorry for the misunderstanding and inconvenience caused.

You requested to cancel the order immediately after purchase. Please understand that cancellations and refunds require approval and processing time through both our system and the payment gateway.

For this case, we have already arranged a full refund — kindly check your bank or payment account for the update.

As a reminder, all order details should be reviewed and confirmed by the customer before completing the purchase. Once an order is submitted, our team will start processing it promptly. While we always aim to respond quickly, our support team may not be available around the clock to handle cancellation requests instantly.

We appreciate your patience and understanding, and we’re sorry again for the inconvenience.

Best regards,
Team Seentat

Rated 5 out of 5 stars

Absolutely pleasite to deal sitj

A gem ofva company needed the phone urgemtly. I received it in record tome. The commication os very quick. I will buy again...thanks seentat for a pleasant experieince and an ama,ing mobile phpne

4 November 2025
Seentat.com logo

Reply from Seentat.com

Hi H,

Thank you so much for your kind words and support. We’re thrilled to hear that your phone arrived so quickly and that our communication met your expectations.

It’s wonderful to know that you’re happy with your new mobile and overall experience. We truly appreciate your trust and look forward to serving you again soon.

Best regards,
Team Seentat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look