They deducted money from my bank account without informing me long after I was using their service. Beware they are robbers. I thought it was a good service when I was using it.
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See what reviewers are saying
This company is a scam. I pay monthly for filters that I never received, yet they keep charging me. Their customer service is horrible and they are very rude. They’ve refused to ship out my filters to... See more
The Doctor introduced me to Second Nature as I have a high blood sugar count. I have been thrilled to find such great support and have learned so much about reading food labels, planning meals and org... See more
Scam not really covering the Renters. Second Nature Insurance Research: Second Nature Links are not supported: General Support Call: (516) 362-0366 Not even in the United States f... See more
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Company details
Written by the company
Originally founded in 2012 as FilterEasy, Second Nature’s mission is simple, to make replacing your home's filters as convenient as possible. Convenient and hassle-free subscriptions are offered for air filter and refrigerator water filter replacements. The high-quality filters you need, right when you need them delivered directly to your door.
Contact info
333 Fayetteville St, Suite 600, 27601, Raleigh, United States
- (800) 308-1186
- hello@secondnature.com
- secondnature.com
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Hasn’t replied to negative reviews
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The new filters are not the same…
The new filters are not the same quality of the previous filters. The filters doesn't fit properly. You sent new filters they fit the same way.

Reply from Second Nature
This is such a helpful service
This is such a helpful service. There's so much on the ol' to-do list and it's easy to forget little maintenence things like changing the air filters. As someone with allergies/chronic sinus issues, I can't afford to go without regularly changing the filters. Second Nature keeps me on track!
Awesome to not have to worry about…
Awesome to not have to worry about forgetting to go buy the filters, comes automatically and now fuss!!
Love our Second Nature filters!
We love our Second Nature filter subscription! I never have to remember what size fits the furnace or when I last changed it, and they’re great for people who have pets and allergies.
One less thing to remember
One less thing to remember. They send reminder in case you need to change anything. Then they send your filters. You choose delivery frequency and level of filtration. No hassle. They just do what they say they’ll do.
Customer for 3 plus years
I’ve been using second nature for about 3 years now. I love the quality of the filters! Even better I never forget to change my filters , as they auto ship every two months. Highly recommend, you’ll never have to worry about forgetting to replace your filters again!
What I like is that I don't need to…
What I like is that I don't need to think about it.
Easy Peasy
Easy Peasy nothing to keep up with filters arrive like clock work which tells me it's time to change them.
Works great!
I’ve used secondnature for months and it’s been great. Easy to order and prices are comparable to buying in person.
Customer service was very helpful with…
Customer service was very helpful with the transfer of account to my information!
Set up the filter size and type
Set up the filter size and type, schedule delivery intervals and you can take that chore off your mind. install the New filter when it comes in. It doesn’t get any easier than that.
Convenience
I have my odd size filters delivered every two months. What a convenience! I never have to go looking for them or remembering when was the last time I changed filters. Pays off when the HAVC guys tell us us the units are I good working order especially being 17myears old.
Never had any problems
I love not having to remember to change…
I love not having to remember to change the filters since I have them sent automatically every three months. I cancelled our subscription because we recently moved into a rental, but I was able to set up to have Second Nature send me a reminder in six months to restart our subscription after we are in our new house.
Great product. Convenient
Great auto ship subscription. It's something I always forget about until the last minute.
Couldn't find my filter size anywhere
Couldn't find my filter size anywhere, not even Lowe's or Home Depot could order them! I got them like clock work from you guys, never late, always easy and convenient. Never even had to deal with Customer service you guys are so reliable
Easy ordering and receiving!
Love this service
Love this service! Ships right to your front door at just the right time so you are reminded to change your filter. Brilliant!
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