Seattle Pottery Supply Reviews 

1,981
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and knowledge of the staff, finding them pleasant and easy to communicate with for various inquiries. The products, including pottery wheels, glazes, and clay, are frequently highlighted for their excellent quality and variety, with many appreciating the detailed product information available. Reviewers also commend the prompt and efficient delivery service, noting that orders arrive quickly and are well-packaged, even for international or long-distance shipments. However, some customers experienced issues with order fulfillment and shipping times, with orders arriving later than expected or with incorrect shipping methods. A few people also reported receiving clay that was too hard or glazes that were watery, and one customer noted an uncomfortable sensation from a slip product.

What people talk about most

Product

People report positive experiences with product, often praising the wide selection of glazes, clays, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

Customers generally report positive experiences with ordering, noting that the process is often easy and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the glazes for being beautiful, easy to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

Pottery store open on. Saturday! Came from Portland and loved the glaze selection and that there were so many test tiles on different clays! Lovely staff, overall great experience. I will be back

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more



Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,981)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and good quality

I received my order in a time sufficient manner, and am very pleased with the quality of the products. I’m a newbie, so I don’t have a lot to compare it to, but so far I am very pleased with this company’s products.

27 April 2026
Rated 5 out of 5 stars

Great pricing

Great pricing
Speedy delivery
Great packaging-liquid items sealed in plastic and breakables protected
Just what I ordered
Really like having the catalog included with my order, very helpful when I'm ready to purchase glazes

28 April 2026
Rated 5 out of 5 stars

Ordered products online

Ordered products online. Order went well.
Attempted to order one additional product by phone to be added to my online order (that had been submitted hours prior to the phone call) and have the product placed with my online order, which was to be picked up at the store, not shipped. I managed to order online and it was placed with my order to be picked up. SUCCESS!! Yay!

27 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look