SE-Solicitors Reviews 

109
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TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I required help with probate and finances. With SE- Solicitors I found true sensitivity with absolute clarity regarding my situation. The lead solicitor and trainee solicitor that were as... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend Zoe highly enough! Throughout the entire process, she was always on top of our case, incredibly organised, proactive, and consistently kept us informed every step of the way. H... See more

Rated 1 out of 5 stars

I am writing this review to warn others against using SE Solicitors. My experience was deeply disappointing. The solicitors I dealt with were incompetent and seemed only interested in extracti... See more

Company replied

Rated 1 out of 5 stars

Untrustworthy staff, unable to carry out the simplest task of passing on a message to one of their mediocre solicitors. Solicitors keen to breach personal data without lawful reason. Far too... See more

Company replied

Company details

  1. Law Firm

Written by the company

We’re SE-Solicitors - a leading law firm in the heart of England with offices in Banbury, Bicester, Brackley, Oxford and Bourne End. Working with individuals and businesses we provide a full range of high-quality legal services across our specialist practice areas, with a particular focus on complex, multidimensional interests and private wealth, property, and commercial matters. Working at their side we empower our clients with smart advice and pragmatic solutions to meet demanding challenges, achieve positive outcomes and realise success – in life and business.


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3.4

Average

TrustScore 3.5 out of 5

109 reviews

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3.4

All reviews

(109)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, efficient, and supportive

As Powers of Attorney we had the responsibility of navigating the sale of our parents' house. We found the staff - Miriam Hussein and Natalie Intasean - to be very professional, efficient, and supportive throughout the whole procedure.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent communication and excellent…

Excellent communication and excellent services!

10 October 2022
Unprompted review
SE-Solicitors logo

Reply from SE-Solicitors

Hello Jing,

Thank you for the positive feedback about our legal services and approach. We wish you all the best.
Kind regards
Olivia
Marketing Manager

Rated 5 out of 5 stars

Excellent service from Matthew and…

Excellent service from Matthew and Hannah at the Bicester office. They knew we wanted our house sale to go through as quickly as possible, and they really did everything that could to make that happen. Communication was quick and they were always sure to keep us updated with the progress. We used Spratt Endicott as our solicitor for both buying and selling our house, and will be sure to use them again in the future too. Thank you again team for your hard work and dedication.

23 September 2022
Unprompted review
SE-Solicitors logo

Reply from SE-Solicitors

Hello Hannah,

Thank you so much for taking the time to leave this wonderful review, both Matthew and Hannah are thrilled to have received this feedback. We are glad to have assisted you in your house sale and purchase and hope to help you with any other legal needs in the future.

Kind regards

Olivia
Marketing Manager

Rated 5 out of 5 stars

Excellent service throughout!

We're extremely pleased with the conveyancing service we received from Mariam and her team at Spratt Endicott Banbury. Communication was excellent and we were kept informed the entire way through, despite a fairly complicated and drawn out chain. Mariam even went above and beyond to push everything through and ensure we completed by an important deadline. Highly recommend!

16 September 2022
Unprompted review
SE-Solicitors logo

Reply from SE-Solicitors

Hello Lucy,

Thank you for leaving this glowing review about Mariam and her team, we are pleased to have helped you through your conveyancing needs. Please do let us know if we can help you with any other legal requirements.

Kind regards

Olivia
Marketing Manager

Rated 1 out of 5 stars

Useless and ineffective - Do not use!

Useless and ineffective, the staff offer endless excuses for why they haven't made progress on your file. The other side hasn't responded, I'm waiting for this, I'm waiting for that. I have been waiting over 4 months now for completion.

If you ring the office the reception are lovely, namely Jenny and Sue. But they can't actually put you through to anyone because the conveyancers refuse to come to the phone.

On a rare occasion I was able to get through, I literally overheard a conveyancer in the background saying, I'm not f**king coming to the phone, tell them to go away.

Disgusting behavior from the solicitors in Banbury that charge more than anyone else.

5 September 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Used for a family law case and the experience was so poor it resulted in having to serve notice on the firm.

Issues included causing delays to proceedings, failing to act on reasonable instruction, failing to send documents to the other side and sending draft documents to me that included details of other clients the firm represents.

Avoid at all cost.

21 May 2022
Unprompted review
Rated 1 out of 5 stars

This firm were employed to facilitate a…

This firm were employed to facilitate a property sale and purchase. They were appalling. They sat on information provided for in excess of 2 weeks, delaying the entire chain and refused to join coordination calls across the chain in order for all properties involved to work towards a collective completion date. the reason was because they realised they were the single point of failure. Never use this firm. Appalling

17 May 2022
Unprompted review
SE-Solicitors logo

Reply from SE-Solicitors

Dear customer,

Thank you for taking the time to review. We set high standards for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like to understand more to investigate what happened and provide an appropriate response for you. Would you be so kind to email me at oneale@se-law.co.uk with further details.

Many thanks
Olivia
Marketing and Communication Manager

Rated 5 out of 5 stars

Highly recommended

Natalie (and Mariam) from Spratt Endicott’s Banbury office recently dealt with the conveyancing of our mother’s house and could not have been more helpful, efficient, patient and friendly. We had three quotes from local solicitors and they were all broadly similar, but deciding on Spratt Endicott was an excellent decision. The process was very stressful, but I’m sure could have been significantly more stressful in others’ hands.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Mariam Hussain went above and beyond…

Mariam Hussain went above and beyond during the purchase. Dealing with issues from the other side and ensuring the purchase was smooth and finalised. I cannot recommend her highly enough.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

I have been very impressed by Spratt…

I have been very impressed by Spratt Endicott. They have handled a conveyancing matter with endless patience and understanding. They gave me confidence and support at a difficult time.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Recent House Purchase

We recently purchased a property in Worcester via Spratt Endicott, our points of contact were Natalie and Mariam Hussain.
We were dealing with an unbearable living situation with two little children, as well as incompetent solicitors on the vendors part.
Thanks to Mariam and co’s dedication and diligence we were able to overcome all our obstacles and move in on time. They were very responsive, we never had to wait to get through or hear back from them. They were quick with responding to anything we needed, and dealt with our whole case with incredible efficiency, constantly chasing up others who needed it, and they were completely sympathetic and understanding to our situation and need for urgency!
We cannot put into words how grateful we are, and I truly believe if we had used anyone else we’d still be waiting to move now! Thank you so much, I would recommend to anyone and will be using again.

14 February 2022
Unprompted review
Rated 4 out of 5 stars

Helpful, Responsive and Flexible Service

As a first time buyer, the whole house buying thing was a bit of a learning curve! Fortunately Mariam and Natalie did a fantastic job in executing the legalities of this process so I could move into my first home.

I found them to be very responsive, helpful and versatile in dealing with my raised concerns/requests. They successfully resolved my numerous queries, offered meaningful guidance to my situation and delivered the transaction under demanding time constraints enabling me to move in before Xmas.

I was very happy with service, so will use them again and recommend to friends.

13 February 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond

My family received excellent service from Samantha and Ore in the conveyancing team. I would highly recommend them as a team that go above and beyond in ensuring all your needs are met. A patient, understanding approach where we really felt they were prepared to support and help us as much as they could. Thanks to all concerned. Alice

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Spratt Endiott were brilliant

Spratt Endiott were brilliant. As a first time buyer I was very nervous and apprehensive about the process, however Spratt Endicott made the process understandable and accessible. They kept me informed, and were very consistent with the time line, and when things would be completed by. Thank you

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Property sale.

Property sale.
Very good service. Quick response to all queries and kept me up to date with progress.
Easy to deal with and always very helpful.

6 December 2021
Unprompted review
Rated 1 out of 5 stars

Avoid. Incompetent and untrustworthy

Avoid. Spratt Endicott Buckingham repeatedly made errors with completion statements for me, first adding an arbitrary £240 to their fees on the day of exchange which I flat out refused to pay (they removed) and then on the day of my completion demanding £1000 which they had accidentally added to my mortgage proceeds. This I clearly was liable for strictly speaking but am appalled that they are that incompetent as to not realise until the day of completion that this money would be an issue. On top of that Abigail refused to acknowledge this error when I complained and insisted that it was an issue with my lender. This leads me to think that they don’t care about their customer service at all.

In dealing with the arrangement of exchange/completion itself they were poor, I was passed between Laura and Jackie and had to ring on a daily basis and remind them of the date we needed to exchange/complete by so we could serve notice on our rental. Every time it seemed to be new news and if I hadn’t repeatedly chased I am sure we still wouldn’t have completed over a month later.

Needless to say I will be strongly be recommending family and friends to avoid.

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient throughout

Spratt Endicott helped myself and my sister with the estate of my late Father, and with the conveyancing of a property sale. Throughout, the experience it was very straight forward, we were kept very well informed during the process and everything was explained very clearly. We felt we received a first class, helpful and efficient service. Wouldn't hesitate to recommend.

12 November 2021
Unprompted review
Rated 4 out of 5 stars

Fantastic customer care

I was very pleased with my experience with Spratt Endicott. I received excellent customer care and was always kept well informed during the process of purchasing my first home. Any questions I had were answered promptly and I was made to feel that no question was a silly question which was important to me as this was a first experience.
I would definitely recommend Spratt Endicott.

10 November 2021
Unprompted review
Rated 1 out of 5 stars

Accounting error found after completion

Accounting error found after completion

Surprise £1000 bill 2 days after completion and a week after I has settled the bill on the day I reserved it.
They made basic error with data entry never checked their work they poorly communicated this error. Refused to check for any other error and no replay to my complete after 4 weeks.

3 November 2021
Unprompted review

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