Scuffers Reviews 20,824

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 8,952 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the good quality of the products, finding items like hoodies and shirts to be well-designed and made from quality fabrics. Some also noted that delivery was quick and well-packaged, with orders arriving within a reasonable timeframe. However, some people were not happy with the response times from customer support, reporting difficulties in getting answers to their questions or resolving issues. There are also mixed opinions regarding product quality, with some customers receiving damaged or dirty items, or finding the fabric to be uncomfortable. Delivery experiences also vary, with some reporting long waiting times, incorrect deliveries, or issues with return shipping costs.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing, with many expressing satisfaction with items... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the fabric and design... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some reviewers praising quick... See more

Response time

Customers had negative experiences with response times, with many reviewers reporting that their emails were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So I‘m totally happy with your designs quality and clothes overall but… my latest order was really difficult and unsatisfactory. I ordered a jeans measured my size from your Sizeguide. The Pants arriv... See more

Company replied

Rated 4 out of 5 stars

Ordering was a bit weird at first, because there were multiple tracking links, but everything worked out perfect. I ordered the Mowa Jorts in yellow and they have good quality and fit well. All in all... See more

Company replied

Rated 3 out of 5 stars

The shorts are really cool, but the downside is that the quality isn’t very good, the fabric ripped because I caught it with my knee, and now more than half of the shorts have a torn stripe

Company replied

Rated 3 out of 5 stars

On the page it said the hoodie was oversized so I ordered a small, arrived today and it was a cropped top 😭. I’m returning it to get a different size but the website had me fooled


Company details

  1. Clothing Store

Written by the company

Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and differentiating nuances that seek a tireless personal growth. Scuffers was born with the purpose of representing every person who is willing to be more real. More alive. More honest with himself. More proud. More ambitious. In short, more THEM. As Always, With Love


Contact info

3.5

Average

TrustScore 3.5 out of 5

21K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

arrived fast

arrived fast

3 December 2025
Scuffers logo

Reply from Scuffers

It’s always great to hear from happy customers like you

Rated 1 out of 5 stars
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Reply from Scuffers

Hello, we’re sorry to hear that the parcel hasn’t been received.

We understand how frustrating this situation is, especially when the tracking information doesn’t match your actual experience.

We will need to review this with the carrier. Please contact us at help@scuffers.com with your order details so we can open an investigation and follow it up properly.

We appreciate your patience while this is being checked.

Rated 5 out of 5 stars

Quick

Quick, good quality and fits really well

7 May 2026
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Reply from Scuffers

It’s a pleasure to know you had a good experience.

Rated 3 out of 5 stars

quality

i feel like the quality could be improved for something so expensive

6 May 2026
Rated 1 out of 5 stars

The size of the guarment was out of…

The size of the guarment was out of proportion so I had to send it back. It was a present for my granddaughter and I paid €5 to be delivered and €15 to return it. The t-shirt costed 65 Euro and now I've got no present but paid 20€...

6 May 2026
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Reply from Scuffers

Hello, thank you for explaining what happened.

I’m sorry this didn’t work out, especially as it was meant to be a gift for your granddaughter. I understand how frustrating it is to end up paying delivery and return costs and still be left without the item.

Please contact our customer service team at help@scuffers.com with your order details so we can review your case and see what can be done.

Rated 5 out of 5 stars

Not a single bad experience

Easy, fast shipping even if i live far away. And in general super easy if you need to change size or so, would highly recommend scuffers🫡

6 May 2026
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Reply from Scuffers

We're so glad to hear you had such a positive experience with our shipping and sizing process! Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

On time

On time, great quality and perfect style.

6 May 2026
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Reply from Scuffers

Happy to hear everything met your expectations. Thanks for choosing us.

Rated 5 out of 5 stars

good

very very good

6 May 2026
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Reply from Scuffers

Really appreciate your feedback, it means a lot to us

Rated 5 out of 5 stars

quality

quality, delivery service

6 May 2026
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Reply from Scuffers

We’re pleased to know everything worked out well with your orde

Rated 1 out of 5 stars

Top arrived with hole in it no customer care

Top arrived with hole in it - got matching for me and my best friend arriving in a week. No response at all several emails to customer service and I sent photos - very sad because this was going to be a special moment for us to unwrap them together to wear on a trip.

5 May 2026
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Reply from Scuffers

Please contact us at help@scuffers.com with your order details so we can pick this up and resolve it as soon as possible.

Rated 5 out of 5 stars

Very good

This is the first time I buy from this brand and I was surprised by the speed of delivery to Australia. Then the order I bought was of very good quality and well packaged. I recommend

6 May 2026
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Reply from Scuffers

We are so happy to hear you enjoyed your first experience with us! We appreciate your kind words about our fast delivery to Australia and the quality of your order. Thank you for recommending us!

Rated 1 out of 5 stars

No delivering

I ordered on 6 may en the order still isn’t delivered and I also don’t get notifications on the order.

6 May 2026
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Reply from Scuffers

We're sorry to hear about the delay and lack of updates. We are looking into this for you right away.

Rated 1 out of 5 stars

We bought a hoodie in Barcelona La Roca…

We bought a hoodie in Barcelona La Roca Village, and when we arrived back home to Georgia, we found that you had put on some trousers instead of the hoodie

5 May 2026
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Reply from Scuffers

Hello, we’re sorry about this mix-up, especially since you only noticed it once you were already back in Georgia.

That’s clearly not what you were expecting when buying the hoodie in store, and we understand how frustrating it must be to find the wrong item in the bag.

Please contact us at help@scuffers.com with the receipt or any proof of purchase so we can check what happened and sort this out for you

Rated 1 out of 5 stars

never received my black friday mystery…

never received my black friday mystery hoodie and have sent multiple emails over the past months with no response.

29 November 2025
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Reply from Scuffers

We are truly sorry you haven't received your order or a response. We are looking into this immediately.

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