Scribe Cycling Reviews 1,450

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their lightweight design, durability, and significant performance improvements. Many people appreciate the excellent customer service, noting the team's responsiveness, helpfulness, and clear communication throughout the purchasing process. The delivery service is frequently described as fast and efficient, with many consumers receiving their orders promptly and well-packaged. However, some customers also noted occasional delays in delivery, which they attributed to supply chain issues or courier services rather than the company itself. A few people mentioned that their wheels arrived slightly out of true or that the packaging was damaged, though the products themselves were unharmed.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the quality and performance of the... See more

Quality

People report positive experiences with quality, highlighting that the wheels are well-engineered,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the excellent... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After just two rides I can say I love the SL5 Elan wheel set. The improvement over the Hollowgram R45 was drastic. Almost 500 grams lighter and the perceived aerodynamic and rolling/spinning resist... See more

Rated 5 out of 5 stars

Quality made wheels, my second pair and from the original 5years ago, the design and engineering is there to see. With supply chains all over the world effected, give these boys a chance to get... See more

Rated 5 out of 5 stars

There is nothing negative I can say about the entire web based purchasing and shipping experience. The wheels themselves (Elan Super Light 50/60) rode fantastic and met all my expectations with except... See more

Rated 5 out of 5 stars

Upgraded my stock wheels to the Alloy Gravel wheels. Due to their popularity there was a bit of a wait for my wheels, but was informed regularly throughout. The wheels themselves are top notch, su... See more


Company details

  1. Road Cycling
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

We are 100% rider-owned driven by our passion for the sport we love & since launching in 2019, we have built a skilled team with decades worth of cycling experience. We are open, transparent & we know the industry inside out. Featuring years of wind-tunnel testing, detailed in-house development, industry-leading crash replacement & warranty programmes, ALL hand-built upon a fierce ethos of independence with an underpinning philosophy of PASSION, INNOVATION & PROGRESSION. We have your back no matter how far you ride.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great Quality gravel wheelset

Purchased the scribe gravel wheelset about 2 months ago now for my commute gravel bike. They came well packaged, pre taped, and a pair of tubeless valves ready for tubeless setup. Out of the box I was impressed with the look and the quality of the wheelset. Had them on my bike for two months now and I cannot fault them, they run true and smooth, and for the £329 price they are really good quality, the rear hub is quite loud, but I do like the loud rear hub. Overall I'm really pleased with my purchase and recommend them, definitely considering purchasing the cardon wheelset for my gravel bike now.

21 July 2025
Rated 5 out of 5 stars

Great wheels

Great wheels. Fast and lightweight. Fantastic values for money. As good if not better than big branded wheels at twice the price. Turned around the order in less than 10 days

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Took only one message request

Took only one message request ! Scribe team made it happen in 24 hours to add a new destination on their country shipping list. Super professional and very helpful when asked about technical issues.
I placed the order and received the wheels in 6 working days.

I did not spin the wheels yet but definitely will give another review once on the road.

Thank you so much Scribe team.
Keep up the good work.
Nicolas.

3 September 2025
Rated 5 out of 5 stars

Race Aluminium wheelset

I bought a set of race aluminium wheels.
I was looking for a light set of aluminium wheels for a commuting road bike. I don’t race or ride competitively, and didn’t want to spend big money.
These are a great bang for buck wheel for anyone with similar requirements to me. Cheaper and lighter than all competitors for a similar model/price range.

After lots of research, I was a bit anxious about how loud the hubs were going to be. I can confidently say, that the new ratchet hubs are surprisingly quiet. I did however ask Scribe to grease them up, which they did.

That leads me to the service. AMAZING!!
So incredibly helpful with the questions I had before purchase and throughout. I asked if the hubs could be greased, no problem. I asked if it was possible to get them within 72 hours as I needed them by a certain day, no problem.

I would definitely use them again, though I would like to see more variety in models going forward. Hoping that over time Scribe will expand their portfolio similarly to another highly regarded UK wheel company.

One thing that would be nice, if for it to be publicly stated where the wheels are manufactured. I have no problem with them not being manufactured in Ireland, I would just like to see some transparency here. Ireland build and QC is good enough for me, and probably 99.9% of other Scribe customers who are buying them for their price vs quality.

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service, supply chain from China with inhereted risks...

My delivery date was delayed more than once, which was negative - that's why I take one star. On the other hand, all my questions were always answered quickly, both before the purchase and mainly to offer transparency about the delay and updates on the delivery. Scribe was not guilty on the delay either... typical issues of Chinese supply chain.
About the product quality I can only evaluate after using it - so far the visual and touch impression is great!

26 August 2025
Scribe Cycling logo

Reply from Scribe Cycling

Hi Gregory, thanks for your review.

I'm sorry you experienced some delays with the dispatch of your wheelset, this is most rare for us.

We're receiving new stock deliveries every couple of weeks, Gregory, so it's extremely unusual for us to be out of stock for any more than two weeks.

We have great relationships with various manufacturers all over the world, and they make our rims and hubs to our own individual designs and specifications.

When you ordered from Scribe, you chose wheels that have been fully designed by us in-house and extensively tested in the wind tunnel and in real-world conditions.

We're not like other brands on the market who just add their brand name to already existing wheel components. We're constantly improving and refining our range so we can bring you the best possible Road and Gravel wheels.

I'm pleased to hear that, despite the slight delay with your wheels, you were happy with how quickly we answered your questions and kept you up to date about the reasons for the unexpected and unusual delay.

I hope that when you get your wheels fitted you really enjoy them!

We PROMISE they will have been worth the wait!

If you need any more assistance Gregory, please don't hesitate to contact us on live chat or drop us an email at team@scribecycling.com

Thanks,

Dan M

Rated 5 out of 5 stars

Additional arrival time but excellent service!!

My package took longer to arrive than I expected but the guys at Scribe answered everything on time and explained the situation with Royal Mail shipping to my country. Excellent service. Great response time. Awesome guys at Scribe. Dan and Lindsay, thanks for everything!

28 July 2025
Scribe Cycling logo

Reply from Scribe Cycling

Hi Miguel, thanks for your feedback.

We're very sorry to hear of your experience with the delivery service in Columbia.

We use Royal Mail worldwide and on a daily basis to post our small parts orders, and it's extremely rare for us to encounter issues.

I can see we've recently been emailing and speaking to you on live chat about your order, and for Columbia, we advised that we needed to allow 25 working days before we can treat the order as lost in post.

Now that this time has passed, we are more than willing to send you a replacement order.

It appears you have encountered a problem with the local Columbian postal service. As I'm sure you can understand, we can have no control over how quickly they process your mail.

As you suggested, for the replacement order, we will dispatch it with FedEx and we'll cover the extra cost of sending it this way.

I hope this solution is satisfactory and if you need any more assistance, please contact us on live chat or drop us an email at team@scribecycling.com

Thanks,

Dan M

Rated 5 out of 5 stars

Fantastic experience from Scribe

Fantastic experience from Scribe. Got onto their online chat and had a really open discussion with a staff member about the wheels and technical information. But it was also a nice friendly chat between cyclists. Never made to feel stupid when asking specific questions. All extremely helpful.

I ordered wheels that night and they were with me in under a week. They look fantastic and they feel really really good on the bike.

28 August 2025
Rated 5 out of 5 stars

excellent

I received correct part in time so all is good. Scribe wheels I bought 2 plus years ago have been flawless.

14 July 2025
Rated 5 out of 5 stars

Crash survival!

Crash survival!
Wow. 2nd fivestar review from me on these
Had these for 6 months. In a paceline yesterday and hit a traffic cone straight on at about 20mph. Almost went over the bars (nose wheelie) and bounced the front wheel over it,but saved it and slammed the rear down at about a 45 degree angle
Checked and the wheels were perfect! This despite enough force that my hand jumped up my bar tape and ripped my brake hood!

FANTASTIC. Fast smooth stable. Easy Tubeless setup

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Big Recommendation from the USA

I love these wheels, they hold speed so well. Honestly, don’t bother wasting your money on big logos, Scribe Wheels are every bit as fast, slick and well handling.
I’m based in the US and I was thoroughly impressed by how quick and efficient the delivery was. Big recommend, may even buy a second set!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Great wheels/great service

The wheels are great. After noticing a slight defect Scribe gave me the option of replacing them and even using them temporarily until new ones were available or getting a discount. I took the discount and am very happy.

The wheels feel like they are scary fast. My friend who was holding my wheel today was impressed.

9 July 2025

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