The wording about the second chance scratchy needs to be changed on the main screen. It says enabled it should say eligible. When it says enabled it makes the person believe that they don't have to do... See more
Company replied
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I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... See more
Company replied
I tried it out and at first felt like the odds were against me, but they have great promotions where they send text reminders of the deals- so I decided to take the offer, and take a chance.. and ende... See more
Company replied
I won and tried withdrawing my winning it took the amount away from my winning and said it would be deposited back onto my account. And it's been 2 weeks. Said would take 24 hours.
Company replied
3.9
Great
522 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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2nd Chance won 2 times then hit $100…
2nd Chance won 2 times then hit $100 ticket!🤑
24 February 2026
Unprompted review
Reply from Scratchee
Hi there, Congratulations on your Second Chance wins and especially on hitting the $100 ticket! 🤑 That's awesome to hear! We're glad you're enjoying the Second Chance feature and having some great wins along the way. We hope you continue to have fun and good luck with your future plays! Thanks for sharing your experience with us! ⭐
Well I sat on my winnings for a few…
Well I sat on my winnings for a few months now trying to get it transferred to my bank. I never could get it to work. Soo I took the gift cards. They are working alright soo far . Pretty good game, just need to help people get the bank account connected
25 February 2026
Unprompted review
Reply from Scratchee
Hi there, Thank you for your feedback! We're glad to hear that your gift cards worked well and that you're enjoying the game overall. We're sorry to hear that you had difficulty connecting your bank account for withdrawal. We understand how important it is for that process to be smooth, and our team is continually working to improve the experience. If you would still like help linking your bank account in the future, please feel free to contact our support team. We'd be happy to assist you. 💬
Thanks again for sharing your experience, and we appreciate your support! ⭐
BE CAREFUL!!
BE CAREFUL!!! They will pay you out, AT 1ST!! But itz only a strategy to cheat you out of more. I promise you that you will regret dealing with this site.You may even get a couple decent wins but its all fake. After 1 or 2 wins they eliminate your chances. When asked to produce proof of a random number generator they blocked my email and account!The customer service is horrendous and disrespectful as can be.
21 February 2026
Unprompted review
Reply from Scratchee
Thank you for your feedback. We’re sorry to hear about your experience and concerns. Scratchee games use certified random outcomes, meaning every play is independent and the results cannot be influenced or adjusted after wins or losses. Many players experience both winning and losing streaks, just like with traditional scratch cards, but outcomes are never manipulated. We take customer support seriously and do not block accounts or emails without a valid reason in accordance with our terms and policies. If you experienced difficulty contacting support or have outstanding questions, we would be happy to review this for you. Please contact us again through our official support channel hello@scratchee.com, so we can investigate your concerns and assist further. We appreciate your feedback and the opportunity to address your concerns!
I can't believe it but I cashed out…
I can't believe it but I cashed out this is tight frfr thanks guys.
21 February 2026
Unprompted review
Reply from Scratchee
Thank you for sharing your experience, Masata! We are very pleased to hear that your cash-out process was successful and that you’re happy with the service.
I love winning money and being able to…
I love winning money and being able to cash out
20 February 2026
Unprompted review
Reply from Scratchee
Thank you for the fantastic feedback, Starla! We aim to make the winning experience as seamless as possible, especially when it comes to cashing out your rewards. We appreciate you being part of our community!
I have actually won money and was paid…
I have actually won money and was paid out very quickly . They always have certain promotions that are pretty cool. Only issue I have is seeing how high the payouts are and never winning a large amount . However I’ve won a few hundred . It’s not a scam … it’s just like playing regular scratchers . I enjoy it :)
20 February 2026
Unprompted review
Reply from Scratchee
Thank you so much for sharing your experience! 😊 We’re really glad to hear that you’ve received your payouts quickly and have enjoyed our promotions. It’s also great to know you’ve had some wins along the way! Just like traditional scratch-offs, every game is based on chance, and while larger prizes are absolutely possible, they aren’t guaranteed. We’re happy to hear you’ve won a few hundred dollars and that you’re enjoying the experience overall. We truly appreciate your support and thank you for taking the time to leave a balanced and honest review! 🎉
I love this
I love this! I can play scratch-offs at home without ever having to leave the house and it's even better because I have won some money. Keep doing what you are doing because I love it so far!
20 February 2026
Unprompted review
Reply from Scratchee
Thank you so much for the 5-star review, Sharan. We’re thrilled to hear you’re enjoying the convenience of playing from the comfort of your own home.
It’s even better to hear that you’ve had some luck with your tickets—huge congratulations on your wins! We’re working hard to keep the experience fun and easy for everyone, so your feedback really means a lot to our team.
Good luck on your next scratch-off!
Don’t waste your time of money on this “Scratchee.com” site
I’m posting this for my boyfriend because for the last two weeks he spent about $20-30a day on scratchy.com and he literally has won a whopping total of $60
It’s sad
I played myself I won $2500 on a scratch ticket for real and I really got the money pretty quick but then for whatever reason they canceled my account with them so basically what I’m saying don’t waste your time playing on the site because it’s a waste of money and time.
20 February 2026
Unprompted review
Reply from Scratchee
Thank you for sharing your feedback, Laura. Regarding your boyfriend’s experience, it’s important to remember that scratch games are based entirely on chance, and outcomes will always vary. We truly value fair play, which is why we must occasionally close accounts if our Terms of Service or security protocols are flagged. This is never done without reason, as we aim to maintain a secure environment for all players.
The cost per play is too high for the…
The cost per play is too high for the prizes awarded..
It like your buying a discount from suppliers....not a real savings..
Spent 100 got 15 off dominos..
Oh my
19 February 2026
Unprompted review
Reply from Scratchee
Thank you for your feedback. We truly appreciate you taking the time to share your experience!
We understand how the value can feel disappointing if the prize doesn’t match what you were hoping for. On Scratchee.com, scratchees offer a mix of prize types, including discounts and promotional offers from partner brands like Domino's. The experience is designed to be fun and promotional in nature, rather than a guaranteed savings program. We always encourage players to review the prize details before purchasing so they know the type of rewards available. That said, we genuinely value your perspective and will share your feedback with our team as we continue improving our offers and prize structure. We appreciate you giving us a try, and we hope to provide a better experience in the future!
I was lied to.
I wish I could add the screen shots. I think it’s important to see them for confirmation. On Feb 11, 2026 I had purchased another ticket and lost again. I had only ever one $10 out of 7 games but some included second chance. I received a text from Scratchee, noting I was down on my luck and offered me not only a free card with second chance. It then told me I f I lose on either of those, Scratchee would drop $100 into my account. I tried calling the number from the text but it doesn’t receive calls and in fact out of the 3 different locations/business.. not one offers a phone number. They will provide the address, but no email nor number. I did send a text stating that I lost both games and that I hoped they would go through with their promise. I haven’t heard back but I honestly have all the screenshots with proof. I’m actually really upset about this.
16 February 2026
Unprompted review
Reply from Scratchee
We want to clarify that promotions from Scratchee always have terms attached, and we never intentionally ignore or break a promotional promise. If you have screenshots, that’s actually very helpful. We’d genuinely like to review them so we can investigate what happened and make sure everything was applied correctly. Trustpilot unfortunately doesn’t let us access your account details from a public review. Please contact our support team @hello@scratchee.com directly and include the screenshots and the phone number the message came from. Once we can match this to your account, we’ll escalate it and give you a clear answer. We understand why you’re frustrated, and we want the chance to look into this properly and resolve it!
Good website ,I thought it was fake as…
Good website ,I thought it was fake as far as payouts but, this is a real legit site that gives real payouts. Just need more games to choose from.
11 February 2026
Unprompted review
Reply from Scratchee
Thanks so much for the feedback, Karen! We totally get it, the internet can be a skeptical place, so we’re glad we could prove the doubters wrong with those real payouts. We hear you loud and clear on the game selection, too. We’re actually working on adding new titles soon! Thanks for being part of the community.
Scratchee is the GOAT of online gambling
I don’t know why all these people are crying about the withdrawal/service… Scratchee has a million times better service team than other major gambling sites, sports betting apps etc. Sure there have been understandable glitches, Delays with withdrawals, or promotional bonuses. But these guys are on top of it. Had an issue yesterday with an extra $100 bonus not processing, emailed Damon and Abi, it was solved less than 5 minutes later. I’ve won over $5,000 on scratchee, the odds are much greater than other sites. And I’m excited and hopeful to be one of their big winners one of these days! We need another triple/double deposit match Damon!!!
6 February 2026
Unprompted review
Reply from Scratchee
Thank you so much for the incredible feedback, Colton! We’re thrilled to hear that Damon and Abi provided the 5-star service we strive for. Our goal is to stay 'on top of it' even when those technical glitches pop up. Congrats on your $5,000 in winnings so far! We’re rooting for you to hit that next big milestone. You can definitely keep an eye out for more deposit match promos!
I have been playing a lot!!!
I have been playing a lot and I have been winning very often. Nothing over $100😢 unfortunately. I had one issue and sent in a ticket and they fixed the problem right away. It was literally less than 10 minutes. I have to say other than not hitting any large jackpot I have no complaints about the site. I actually win like 10x more than playing actual scratch cards. And I have cashed out 3X I believe and always had my money within 24 hours. Sometimes it was right away. I’ve always been skeptical about sites like this thinking that they would just teach you and you just waste your money on it but that’s not the case with this place one of the few places I will gamble online with and not think I’m getting ripped off. Thank you for doing honorable business people like me really appreciate it.
6 February 2026
Unprompted review
Reply from Scratchee
Thank you for the high praise, Nate! We know it can be tough to find a site you can trust, so hearing that you feel 'at home' with us means the world. We’re glad our support team could jump in and help so quickly. Congrats on those consistent wins and smooth cash-outs. We’re crossing our fingers that your first big jackpot is just around the corner! Thanks for being part of the community
I've won 1400 and spent 530
I've won 1400 and spent 530. I guess I am ahead
6 February 2026
Unprompted review
Reply from Scratchee
Thanks so much for sharing your experience! We’re glad to hear you’ve been enjoying the games and that things have worked out in your favor. It’s always great to see players having fun and celebrating their wins. If you ever need support or have questions, our team is here to help. Wishing you continued good luck and fun ahead! 🎉
The chances are good that you will win…
The chances are good that you will win money back plus they give you a 2nd chance ticket.
5 February 2026
Unprompted review
Reply from Scratchee
Thanks for sharing your experience! We’re glad to hear you enjoyed the gameplay and the extra excitement of the 2nd chance ticket. Our goal is to keep things fun while giving players more opportunities to win. We appreciate your support and hope you continue having a great time playing!
We are pleased to share some important information regarding scratchees. These items offer a unique form of engagement. Their design encourages interaction and provides a delightful experience. We bel
I hope you've had some enjoyable moments trying your luck with scratch tickets. It can be quite exciting to reveal what lies beneath those surfaces. Some people find a particular thrill in the anticipation of each scratch. Perhaps you've experienced a few satisfying wins along the way. Regardless of the outcomes, the experience itself can be a fun diversion.
4 February 2026
Unprompted review
Reply from Scratchee
Thanks for sharing your thoughts! We’re happy to hear you appreciate the interactive experience of scratchees. That sense of anticipation and excitement is exactly what we aim to create: a fun, lighthearted diversion that adds a little thrill to the moment. Whether it’s the wins or just the enjoyment of playing, we’re glad it’s been a positive experience for you. We appreciate you taking the time to share this!
How easy it was to withdraw and play…
How easy it was to withdraw and play just wish you had a daily free play scratch offs
1 February 2026
Unprompted review
Reply from Scratchee
Thanks for the update. We really appreciate you coming back to share it! We’re glad to hear your withdrawal arrived and that you’re enjoying the app now. If you ever need help with anything in the future, our support team is always here and happy to assist. Thanks for playing with Scratchee 🎉
Vary great time playing vary good odds.
22 January 2026
Unprompted review
Reply from Scratchee
Thanks so much for the great review! We’re really glad to hear you’re having a fun time playing and enjoying the odds. We appreciate you taking the time to share your experience, and we hope you keep having a great time on Scratchee 🎉
Little irritated
I have posted 50$ on this scratchee app and wanted to play.. its been taken out of my bank but has not been posted to my scratchee account as of yet.. hoping there is a good reason for this.. that's all
1 February 2026
Unprompted review
Reply from Scratchee
Thanks for bringing this to our attention. We understand how concerning that can feel. Deposits can sometimes take a short time to reflect due to bank processing or temporary payment delays, even though the charge appears immediately on your bank side. Please reach out to our support team hello@scratchee.com directly with your account email so we can look into this right away and make sure everything is resolved for you. We’re happy to help and will work with you until it’s sorted!
Fixed more than the lotto with added nuances
Wrote this long review and then it wouldn’t let me post when continuing with Google sign in.
TLDR, it’s a money grab that’ll get you hooked at first with a decent win and quick withdraw. My suggestion, play once, withdraw and never play again. You have better odds with legitimate scratchers without the UI clunkiness and withdrawal requirements.
First day $40-$150, after that even with 2nd chance, I haven’t won even close to what was spent.
27 January 2026
Unprompted review
Reply from Scratchee
We appreciate the feedback, Kyle. It’s great to hear you had a successful start, though we're sorry the subsequent experience felt frustrating. We are constantly working to smooth out our UI and ensure our withdrawal processes are as clear as possible for all our players.
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