SCA Self Storage LtdReviews 

409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. The service is frequently described as exceptional, with many people appreciating the smooth process from start to finish and the ease of arranging storage. Reviewers also highlight the clean, secure, and well-maintained facilities, noting the convenience of 24/7 access and straightforward navigation. However, some people mentioned difficulties with the physical aspects of the storage units, such as opening and closing them, or encountering internal obstructions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, with many describing it as exceptional, amazing, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting helpful, friendly, and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of the process from start... See more

Facilities

Consumers find facilities to be positive, with many reviewers highlighting the cleanliness and ease of access... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John... See more

Company replied

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied

Rated 5 out of 5 stars

Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(409)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really easy process all done online

Really easy process all done online
Excellent customer service explaining everything very pleasant staff

23 June 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, Paul. We're delighted to hear you found the online booking process quick and easy, and that our team took the time to explain everything clearly. Providing excellent customer service and making storage as straightforward as possible is exactly what we aim for. Thank you for choosing SCA Self Storage Pontefract, and we hope to be of assistance again in the future.

Rated 5 out of 5 stars
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review. We're delighted to hear you had a fantastic experience with us. Providing friendly, straightforward service is what we strive for, so it's great to know we met your expectations. Thank you for choosing SCA Self Storage Doncaster, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great customer service and good price

Great customer service and good price

21 June 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, David. We're pleased to hear you were happy with both our customer service and competitive pricing. We appreciate your feedback and thank you for choosing SCA Self Storage Sheffield. We look forward to assisting you again whenever you need storage.

Rated 5 out of 5 stars

Good customer service

Good customer service
Very helpful over the phone

20 June 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review. We're delighted to hear our team was able to help and provide great customer service over the phone. Making the process as easy and straightforward as possible is important to us. Thank you for choosing SCA Self Storage Sheffield.

Rated 5 out of 5 stars

Perfect Container Storage Solution

We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John was always about if we needed him ( fortunately we didn’t!). The customer service team were friendly and efficient.. Sarah & Kelly who we dealt with were super, informative and knowledgeable.
I wouldn’t hesitate in recommending them, far cleaner, secure and accessible than other storage places we looked at. Thank you

21 June 2026
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your fantastic review, Helen. We're delighted to hear our Dishforth facility was the perfect solution while you were moving home. It's wonderful to know you found the site clean, secure and easy to access, and that Sarah, Kelly and John helped make the whole experience straightforward. We really appreciate your recommendation and your kind comments about our team. Thank you for choosing SCA Self Storage, and we wish you all the best in your new home.

Rated 5 out of 5 stars

Very friendly and helpful…

Very friendly and helpful reception,clean storage easy to off load 5*

18 June 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, Joanna. We're delighted to hear you found our team friendly and helpful, and that you were pleased with the cleanliness of the facility and the ease of unloading. We really appreciate your 5-star recommendation and thank you for choosing SCA Self Storage Rotherham.

Rated 5 out of 5 stars

You did everything I needed so I could…

You did everything I needed so I could move house .

21 April 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, Stephen. We're really pleased we could help make your house move a little easier. Moving can be stressful, so it's great to know we provided everything you needed. Thank you for choosing SCA Self Storage, and we wish you every happiness in your new home.

Rated 5 out of 5 stars

Working away in Sunderland so rented a…

Working away in Sunderland so rented a unit to keep my tools and work gear in. Friendly staff who help through out the whole process. Will not hesitate to rent from them in the future. Great that they have locations all over!

1 June 2026
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, John. We're delighted to hear our Sunderland team could help make the process simple while you were working away. It's great to know the storage unit was a convenient solution for your tools and equipment, and we're especially pleased you'd choose us again in the future. Thank you for your recommendation and for choosing SCA Self Storage.

Rated 5 out of 5 stars

Staff were very quick to reply,picked…

Staff were very quick to reply,picked size , prayed deposit ,all ready the next morning. And the unit was very clean .no hassle.

30 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thanks for your great review Kerry! We’re pleased the process was quick and straightforward, from choosing the right unit to getting access the very next morning. It’s also great to hear you found the unit clean and hassle-free. We appreciate your feedback and thank you for choosing SCA Self Storage.

Rated 5 out of 5 stars
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Stuart. We really appreciate your kind review. We’re pleased to hear the team were pleasant, understanding and able to help with your storage needs. Thanks again for choosing SCA Self Storage Rotherham.

Rated 5 out of 5 stars

Reasonably priced

Great staff, clean unit and good prices

28 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Michelle. We really appreciate your feedback. It’s great to hear you found the staff helpful, the unit clean and the pricing reasonable. Thanks again for choosing SCA Self Storage Sunderland.

Rated 5 out of 5 stars

Everything good

24 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Stephen. We really appreciate your review and are pleased to hear everything has been good for you. Thanks again for choosing SCA Self Storage Pontefract.

Rated 5 out of 5 stars

Staff were lovely and available over the phone…

Staff were available to answer the phone and are very friendly. You can ring any of their officers for help with any queries. They are all logged into a central system. If you can't get through to your local branch contact try another. No staff actually work on site in the office. There are plenty of security cameras and flood lights. Access is by a pin code. Nearly all the units are on ground level so you can drive up to the doors. Don't get a first floor one as your going to have to walk up steps. You are required to take insurance to protect your items. I recommend that you shop around for insurance it was cheaper for us to use a separate insurance company. You need to read the terms and conditions because there's information in their regarding when you want to give the key back and remove your stuff.

24 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Elizabeth. We really appreciate you taking the time to leave such a detailed review. We’re pleased to hear the team were friendly and easy to contact, and that you found the site secure with good access. Your comments are useful for us and for other customers, and we’ll pass your feedback on to the team. Thanks again for choosing SCA Self Storage Sheffield.

Rated 5 out of 5 stars

Sarah was so helpful got me the space I…

Sarah was so helpful got me the space I needed no problem

24 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, John. We’re really pleased to hear Sarah was able to help and find the space you needed. We’ll be sure to pass your kind words on to her. Thanks again for choosing SCA Self Storage Sunderland.

Rated 3 out of 5 stars

I was slightly disappointed with the…

I was slightly disappointed with the roller door type I recieved! It feels difficult for me to open and close ! They offered me a 2 door garage door style to replace but tbh I’d need assistance to move my stuff and they weren’t offering any of that so feel a bit stuck

20 May 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your feedback, Helen.

We’re sorry to hear the roller door has been difficult for you to open and close, and we understand how frustrating that must feel.

We’re pleased the team were able to offer you an alternative unit with a different door style, but we completely appreciate that moving your items across is not always straightforward. I understand we have since been in touch to offer help with moving your belongings to the alternative unit. If this has not yet been arranged, we would be more than happy to help with this so you are not left feeling stuck.

Thank you again for raising this with us.

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