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Savvy.co.uk Reviews 

2,023
•
TrustScore 4.5 out of 5

4.5

Loan Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 647 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and professional, often taking the time to clearly explain processes and terms. Many people highlight the excellent customer service and efficient overall service, noting a smooth and quick user experience. Reviewers frequently mention that the process is easy to understand and apply, with funds often being processed swiftly. However, some customers also noted issues with staff behavior, describing some interactions as rude, condescending, or unhelpful. A few other people also experienced problems with payment processing, including delays in receiving funds or confusion regarding amounts owed.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting helpful, polite, and friendly... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Service

Customers had positive experiences with service, often describing it as 10/10, amazing, and excellent.... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process easy,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Felicia Was very helpful and answered all my questions. Great customer service and fantastic rates for such a short notice! Wish I found them sooner.

Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(2,023)

644 reviews in the last 12 months

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Rated 5 out of 5 stars

Felicia

Felicia made the process very easy and was very professional and helpful, give her a pay rise!

27 May 2026
Unprompted review
Rated 1 out of 5 stars

not a good organisation

The staff are not helpful and rude. There was no clear information on application and should provide information after all the application is completed. The customer have the right to better service then this

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Strange Decline Reason

Was told I was declined because I said I would be able to settle the loan early.

A first for any company I’ve dealt with. Would make more sense to rather just be told I’d been declined based on credit score.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

I was pre-approved for a loan to help with costs for my grandsons funeral

I was pre-approved for a loan for help to cover the costs of my Grandsons funeral.
I called Savvy back as I missed their call due to working. I INSTANTLY spoke with Amesha. I didn't even have to wait in a queue or anything.

Amesha was extremely polite and very compassionate concerning my situation and extended her condolences to my family. This made the interaction feel very personal to me. Amesha explained everything fully and in detail and asked me to relay things back to her making sure that I understood fully. She ensured that the loan was right for me and that I was able to comfortably afford the monthly repayments.
This is the first time that I have used Savvy and would not have used them had it not been for my Grandsons funeral, but what a great experience talking with Amesha. A true credit to this company and very understanding, polite and helpful.

20 May 2026
Unprompted review

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