Satisfyer Reviews 173

Nothing but good things heard from the recipient.

I couldn't be happier with the Pro 2. It is exactly what I wanted, and it was as advertised. I didn't have any trouble with shipping when I made my purchase. In fact, the whole process was pretty easy. I ordered online, the Pro 2 came, and then so did I. I would recommend the product, but I haven't had to deal with any type of customer service or had a service issue, so I can't speak to that.

Omgeee this toy takes me to far away places I swear by it ... If you don’t have one WHAT ARE YOU WAITING FOR BUY BUY BUY !!!!

Love it!! I've bought so many Satisfyer products and they all are great! Completely different sensations from other toys. Very soft and made for comfort. Can't wait to get more!!!

I love my Satisfyer Love Breeze. Easiest orgasm ever. I’ve never had much luck with other toys but this one does it for me.

All of the bad reviews are honestly really surprising to me -- not to say that they weren't true, but my experience was great. My item arrived promptly (earlier than expected, if I'm remembering correctly), and my partner and I both enjoyed the item.

Good product, normal shipping time.

When the item I received stopped working, the Satisfyer team was very helpful with assisting me with getting a replacement. I have had no issues since with the product. In fact, I can’t imagine life without it!!

I thought it was a great product that arrived on time without any issues. Super happy with the purchase, thanks satisfier!

i use it in collaboration with my boyfriend. 10/10.

This is a very good toy that - ahem - does what it says and works very well indeed. Blushes

I give it 3 stars because it didn’t took as long as it took to other people here (who complained about waiting 1 month or even more), it actually arrived after a week, BUT after it was sent they gave me a tracking website that didn’t have any information whatsoever, I spent the week not knowing where the package was or when it was going to be delivered. In the meantime I had to leave my house for a couple days and yesterday I sent an email asking for updates and they gave me a different tracking website than what I had, saying it was already delivered at my address - which it was, I asked my roommates. This never happened to me, I don’t get how they give me the wrong tracking website and only send me the right one when I ask for it. Weird. Next time I’ll buy from retailers, may be even cheaper and it’s definitely faster and efficient.

My girlfriend and I purchased a product directly from the Satisfyer website 3 weeks before her birthday, hoping it would arrive in time. When purchasing the product there was no estimated delivery date. Despite giving customer service the order number and transaction number they could not even tell us when the product would be processed or shipped, let alone when it would arrive. I was told I'd get a separate email from "our logistics partner" confirming the shipment. This promised email never came (and sadly, neither did my girlfriend). After a month of no updates I contacted Satisfyer again and was told "such a delay is, of course, an exception" and that all they could do was offer cancellation. Judging from the 81% bad rating here, delays and customer service problems are the rule, not the exception. The fact some people confuse them for a scam shows just how atrocious their customer service is.

When this company promised something kinky I thought pain might be involved, but this level of excruciating agony was not what I had in mind. DO NOT BUY FROM THIS COMPANY.

returned item following their process. got email asking for proof they received the return which they received in February its now April 5 and still no refund. TERRIBLE

Avoid at all costs. Ordered a product that was advertised as in stock and would be delivered in 3-5 days, once a week had passed I emailed inquiring about shipping times and kept receiving a copy and paste email about delays. After a month I asked them to cancel the order, they said it had been loaded so could not be cancelled; I then asked for the shipping information but they couldn't provide it. I repeatedly asked for the order to be cancelled and eventually got confirmation. I had to email again about the refund. In total, I think I had emailed them 80 times over the 5/6 weeks. Buy their products from a retailer if possible.

They have the worst customer service. I thought that it was a scam. When ordering, at checkout there is no estimated shipping time. But i ordered anyways. I emailed them asking when it would be shipped and when could i expect the item?. took 2 days before they replied saying: soon". I then asked for my money back. Luckily i paid through paypal, but they dont want to comunicate with me through paypal, saying: we dont provide that service. Theyre honestly the worst. Never again. I still havent heard anything back so I really hope i get my money refunded. I didnt read the reviews before ordering because I bought the item based on a youtuber that was promoting it. DO NOT ORDER FROM THESE PEOPLE!

This is actually not a scam company after all. I was convinced it was after reading all these reviews. Their products are honestly amazing BUT the costumer service is horrendous and they take AGES to send the parcel. I had a similar bad costumer experience! No replies to emails. No tracking number on parcel. No information what so ever about the order. I wrote several emails and messages on all their social platforms and it took 3 weeks to get a confirmation that the order was finally dispatched. Then I heard nothing again. So I was actually quite surprised when the order actually turned up. They finally admitted that they struggling keeping up with requests and orders etc but they should really just be very transparent about that on their website. My recommendation is to buy their products via other retailers unless you have the patience of a saint.

I ordered my items at the beginning of February, after waiting for a month and not receiving a response, I have asked for a refund from PayPal. The company never responded to the case, so Paypal ruled in my favour and refunded me the money. Four days after the refund, the parcel arrived. I emailed the company saying that I would repay them the refunded amount, for which they send me a Paypal request the next morning. I payed that but then I received an email in German, saying that I never payed them and that I need to settle the outstanding amount on my consumer account, plus handling fees. I honestly don't know who these people think they are, do not buy from here!

A MONTH AND A HALF after they emailed me saying the order was cancelled which I had to persist to get done as their staff are just rude or don’t reply I STILL have not received a refund even though they emailed stating it was cancelled at the start of February