Incredible products. The third Christmas I have utilized Santa socks. Their gifts are unique and everybody looks forward to getting them at Christmas. Thank you so much. Your service is incredible and... See more
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Solicited Reviews, instead of authentic.. Hence less experience. Product was alright.. Ordered lego brick photo, but no instructions, so once broken apart, no way to put back together for those momen... See more
Company replied
This was my first purchase with Santasocks and I had a question concerning the order that I had just placed. I was blown out of the water by their quick and thorough response to my question. I will de... See more
Incredible service & incredible quality. Wouldn't hesitate to order from Santasocks again. Needed 20 shirts for a golf trip & 1 shirt was missing. They were able to send a replacement one no... See more
Company details
Written by the company
Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.
Contact info
Room D, 10/F, Tower A,Billion Centre, 1 Wang Kwong Road, HongKong, China
- +86 451 8716 6575
- santasocksservice@gmail.com
- santasocks.com
4.3
Excellent
548 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 10 bobbleheads
I ordered 10 bobbleheads, and Panpan was very responsive, helpful and communicative throughout the whole process. All of my questions were addressed in a timely fashion, and I was pleased with the process from beginning to end.
14 June 2024
Unprompted review
A totally unique experience.…
I had fantastic customer service when I had an enquiry.The company produces enthralling jigsaw puzzles that are unique and nostalgic. A thoughtful and personalized gift to anyone who loves a challenge working on a beautiful puzzle. ..plus as a bonus the front page makes a "good" read.
13 June 2024
Unprompted review
Awesome Company!
This is a great company that makes a great product. I had a large order with a tight deadline and the team worked quickly to get my order into production and shipped while having great customer service with their communication. Highly would recommend for anyone interested in their services.
28 May 2024
Unprompted review
The item was cute and pretty close to a…
The item was cute and pretty close to a miniature plush of my dog. Had an issue come up when supplies went out of stock but their great customer service and communications made up for it all and I'm happy with the purchase over all.
16 May 2024
Unprompted review
How I feel about your product
The overall design of the shirt an how good the customer service is
15 May 2024
Unprompted review
Great customer service
11 May 2024
Unprompted review
Very satisfied customer
The team went above and beyond to ensure we got our order. The customer service was fast, courteous and helpful.
Thank you!!!
26 April 2024
Unprompted review
Good customer service
The original order had the sizes wrong and they quickly made the correction and got me the right order.
15 April 2024
Unprompted review
They were very accommodating as the…
They were very accommodating as the size was not right. They were very prompt in responding to my emails and organised to make a bigger size for me and I was only required to pay the shipping fee. Very easy to deal with. Would highly recommend them.
19 April 2024
Unprompted review
Super happy with shirts
Great customer service, shirts were better than I had imagined. Quality is good too!! Shipped to NZ in less than a week.
Cheers
Renae
3 April 2024
Unprompted review
Very happy with my experience…
Very happy with my experience customizing my bobbleheads. Jason was surprising quick with drafting models for me to review & communicating through the process. Further, the bobbleheads came out very well.
There was a review & verification step after modeling the face, I wish that there was an extra review & verification step after they added the hair as I wish my hair in one of my bobbleheads was different.
Overall great experience.
30 January 2024
Unprompted review
Had to pay the toll invoice and got…
Had to pay the toll invoice and got different sizes of shirts than ordered.
13 February 2024
Unprompted review
Reply from Santasocks
Dear customer, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that are needed. Would you please kindly contact us with an email to santasocksservice@gmail.com so we can check? Thank you. Looking forward to your reply.
My picture arrived with the wrong date…
My picture arrived with the wrong date and many years in the future. They fixed It with no problem even though it was my own fault with putting the wrong year. I paid for shipping only. Thanks so Much guys! It's appreciated.
9 February 2024
Unprompted review
They are extremely accommodating & have…
They are extremely accommodating & have wonderful customer service. They want to make sure the customer is 💯 satisfied. Love how my socks turned out.
Would definitely use myphotosocks again!
Christine
15 March 2024
Unprompted review
You won’t be disappointed!
I am so very happy! Such a speedy delivery, not even a week turn around! I was actually shocked when my package came. I ordered 10 shirts and they are amazing! Great quality, soft and comfortable. Outstanding communication as well. I cannot fault anything and I will definitely be back for our Christmas shirts. Thank you! 😊
18 March 2024
Unprompted review
great customer service
great customer service! So prompt so helpful really appreciate the customer service I received, will definitely shop again :)
18 March 2024
Unprompted review
Very efficient and fast to reply and…
Very efficient and fast to reply and help
19 March 2024
Unprompted review
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