Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it woul... See more
Company replied
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Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it woul... See more
Company replied
Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend
I'm very pleased with the products I ordered (2 Christmas magnets). The parcel arrived ahead of time. The customer service is very helpful and responds to messages quickly (despite the long distanc... See more
I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out. Great service so far & extremely helpful. Thank you Sienna
MYSPOTIFYGLASSEU is known for delivering warmth through its products, there are so many precious memories that we don't want to forget. Personalize your own photos and text with warm words to express your love. A heartwarming gift with an image or personalized text, name and music code to make your loved one happy. Make each personalized musical plaque a special and unique gift for your loved one.
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend
Payed extra for fast delivery and it’s two weeks since the purchase and it’s still not here ,absolute scamm!!

Reply from MyspotifyglassEU
Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought your magnetic music base with vinyl records and sound is really amazing :) Worth every penny
Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it would be here today on time for valentine's day and it wasn't and no response back. Asked to speak to a manager and just got a bot. Asked for a refund just got a bot. Scam artists. Stay clear.

Reply from MyspotifyglassEU
A wonderful keepsake that arrives exactly as you see it!! I highly recommend it to anyone who wants a truly special memory!
The biggest possible scam!
I got an e-mail saying that my parcel couldn't be delivered as the adress is wrong and i need to contact my local courier?? Also they tols that if the parcel will be back tl them it will be destroyed, even though i paid for insurance and express delivery..
Never ever had such an embarrassing experience
Great service..lovely staff to deal with especially Vivian..
I paid for express delivery which says 5-7 days from order date and the delivery date i was given was 2 weeks after order date. Ive sent 3 different requests to be contacted about this and zero reply. Absolutely embarrassing customer service and disgraceful charging express delivery with false dates
Greate product,Greate delivery, totally satisfied but im bit disappointed with lack of gift packing even with vip delivery
I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out.
Great service so far & extremely helpful.
Thank you Sienna
Great product, my girlfriend was happy with her gift 🎁
The product was the same as the photo, I had it on time, and was working perfectly.
Super professional and really quick to respond – big kudos!
They are great 🖤 and staff is very helpful over the email (Vicky) she message me back straight away after my question 📨
Stay away from this company.. cheap knock off.. Photo quality is poor ... Cannot even see the photo its dark/faded and cannot see it ... Cheap plastic .... magnet dosnt stick either ... so disappointed 😞 fit for the bin .. 😑
Ordered a frame for 39.94, I only noticed recently that they have been charging me the exact same price once a month since purchase, for a one time buy of a singular frame. SCAM WEBSITE.
Very happy with my order the quality of the product is brilliant!! When placing my order I had entered my address details but still got an email when my order was placed to confirm my address again for some reason but I just entered my details again and got a quick response very happy with the customer service got quick response's , order arrived in perfect condition great quality in working order can't ask for more than that very cool product I would highly recommend.
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