MyspotifyglassEU Reviews 28

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it woul... See more

Company replied

Rated 5 out of 5 stars

Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend

Rated 5 out of 5 stars

I'm very pleased with the products I ordered (2 Christmas magnets). The parcel arrived ahead of time. The customer service is very helpful and responds to messages quickly (despite the long distanc... See more

Rated 5 out of 5 stars

I put in an order with this company and they got in touch to double check my delivery address before they shipped the product out. Great service so far & extremely helpful. Thank you Sienna

Company details

  1. Gift Shop

Written by the company

MYSPOTIFYGLASSEU is known for delivering warmth through its products, there are so many precious memories that we don't want to forget. Personalize your own photos and text with warm words to express your love. A heartwarming gift with an image or personalized text, name and music code to make your loved one happy. Make each personalized musical plaque a special and unique gift for your loved one.


Contact info

3.8

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fantastic products

Fantastic products, bring life to my fridge. Outstanding customer service. Absolute pleasure to deal with. Highly recommend

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Payed extra for fast delivery and it’s…

Payed extra for fast delivery and it’s two weeks since the purchase and it’s still not here ,absolute scamm!!

7 February 2026
Unprompted review
MyspotifyglassEU logo

Reply from MyspotifyglassEU

Dear Valued Customer,

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myspotifyglass.eu.

We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.

Best regards,
MySpotifyGlass Team

Rated 5 out of 5 stars

Great products

Great products, better than expected :) I was thrilled ;) I've purchased the products for gift and the look in the eyes when they opened the box with your product was absolutely priceless :) I bought your magnetic music base with vinyl records and sound is really amazing :) Worth every penny

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn't even give it one star awful…

Wouldn't even give it one star awful service no customer service, no manager just getting talking to a bot. I paid extra for priority delivery and it's been in transit 19 days already promised it would be here today on time for valentine's day and it wasn't and no response back. Asked to speak to a manager and just got a bot. Asked for a refund just got a bot. Scam artists. Stay clear.

13 February 2026
Unprompted review
MyspotifyglassEU logo

Reply from MyspotifyglassEU

Dear Valued Customer,

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myspotifyglass.eu.

We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.

Best regards,
MySpotifyGlass Team

Rated 1 out of 5 stars

The biggest possible scam!

The biggest possible scam!

I got an e-mail saying that my parcel couldn't be delivered as the adress is wrong and i need to contact my local courier?? Also they tols that if the parcel will be back tl them it will be destroyed, even though i paid for insurance and express delivery..

Never ever had such an embarrassing experience

1 January 2026
Unprompted review
Rated 1 out of 5 stars

I paid for express delivery which says…

I paid for express delivery which says 5-7 days from order date and the delivery date i was given was 2 weeks after order date. Ive sent 3 different requests to be contacted about this and zero reply. Absolutely embarrassing customer service and disgraceful charging express delivery with false dates

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied

The product was the same as the photo, I had it on time, and was working perfectly.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality 😢

Stay away from this company.. cheap knock off.. Photo quality is poor ... Cannot even see the photo its dark/faded and cannot see it ... Cheap plastic .... magnet dosnt stick either ... so disappointed 😞 fit for the bin .. 😑

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a frame for 39.94

Ordered a frame for 39.94, I only noticed recently that they have been charging me the exact same price once a month since purchase, for a one time buy of a singular frame. SCAM WEBSITE.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Spotify night light plaque and keychain

Very happy with my order the quality of the product is brilliant!! When placing my order I had entered my address details but still got an email when my order was placed to confirm my address again for some reason but I just entered my details again and got a quick response very happy with the customer service got quick response's , order arrived in perfect condition great quality in working order can't ask for more than that very cool product I would highly recommend.

2 December 2024
Unprompted review

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