Sandberg Reviews 259

Good support from Sandberg. I contacted them about a faulty cable, and they responded helpfully and handled it professionally. Nice to deal with a company that takes customer support seriously.

This company is great - a vast product suite, keeping track with market demands, neatly designed, produced with care & pride and coming with a good price. Support comes at par. These guys are just fantastic, as close as they can get to a live shopping experience.

I had a very positive experience with this company’s customer support.

The backrest of my previous chair broke, so I contacted their support team for assistance. First, they sent me a replacement backrest, but unfortunately it turned out not to be compatible with my chair. After I reported the issue, they handled the situation quickly and professionally, and arranged to send me a completely new chair.

The entire process was smooth, fast, and clearly focused on customer satisfaction.

I would especially like to thank Jesper Erik Raun for his outstanding work. He was responsive, helpful, and committed to making sure my problem was fully resolved. His professionalism and dedication made a big difference.

Excellent service, great support, and a company that truly stands behind its products. Highly recommended.

Great product , reliable and good service .Highly recommend Sandberg .

Quick and professional customer service

I have this Headset for over a year now (see my Review Nov 25, 2024). Still very satisfied with the Headset BUT there has been a development. A month ago the thing broke down; not technically but problems with the plastic material it's made of.
I contacted Sandberg about the matter, counting on nothing. A day later I got an email that they will send me another! A big shout-out for Sandberg, especially Jesper Erik! Keep up the good work guys!

1. The helpdesk is available per email. In 2025, this becomes more and more extraordinary.
2. Sandberg responded in no time with a friendly reply.
3 After some years, my ear cushions became worn out.
When asked where to find a replacement, I was informed a replacement will be sent to me free of charge!

Fantastic service. Thank you Jesper.

5-star support, very happy!
My outdoor powerbank ceased to function after 2 years of use. After a short e-mail conversation, I was kindly provided a replacement, free of charge.
Thank you, Sandberg, you deserve 5 stars!

I bought my 420-38 Power Bank back in March 2022. It served me well ever since. It's capacity is still as good as it used to be. When I noticed a few cracks in the outer shock resistant shell in June 2025 I turned to the customer service asking for a repair. Received an istant reply offering a replacement.
Excellent and durable products and outstanding customer service build a solid foundation for the Sandberg brand.
Thank you, Jesper Erik.

I had a problem with an HDMI to VGA converter which my local retailer wasn’t prepared to replace. They told me to contact manufacturer i.e. Sandberg which I did and they replaced it with no problems at all. if only all companies were as efficient and as understanding as Sandburg life would be a whole lot easier cannot recommend them highly enough. Thank you Jesper

I bought a Sandberg mini DVD burner in 2021 as part of a new computer set up. For some reason, it wouldn't work with my laptop when I tried to connect it this year. I contacted Sandberg and within 15 minutes had a response from Jesper Erik Raun. He advised me that they would send me a new DVD burner, as the original product was still under warranty. I provided my address details and received a brand new product. Unfortunately, the courier company let us both down and the item took over one month to arrive. However, Jesper was in touch throughout this process and I am very happy with the customer service I experienced. This is how it should be done!

when claiming the warranty they offered a very good deal

I forgot to make a review, I was supposed to make it long time go
I was looking for a mouse that is similar to my old mouse that unfortunately is a bit defective now due to time and I was so sad and desperate that I couldn't find exactly the same mouse..and I've found their mouse Sandberg 630-06 that looks exactly as mine! I was curious on how this mouse feels and what sounds it makes when pressing the buttons, whether it's plastic or rubber and I wrote message to them asking about this, sent them videos and etc and we had a lot of messages with their support and for some reason they decided to make me a present and sent me that mouse for free! Like a present for the Christmas or New Year (that was back in December)
Jesper Erik Raun is a very kind and generous person! Thank you so much for answering me a lot and so often, I think I annoyed you a bit with my questions but you were very patient!
The mouse is very great, feels nice in the hand, the buttons tight, makes sounds like normal mouse, works great. The only thing is it feels a bit slower than others..My old mouse had 800dpi as the slowest (I usually use that) and this is supposed to have 1000dpi as the slowest I think but feels a bit slower and you need to move it more with your hand if you need to scroll somewhere much
But everything else is perfect, thank you so much! <3

Fantastic service, kept in touch during my proces of trying to read the SSD of my Dell. Wish this was the service standard with everybody. Compliments!!!!!

Very good products and aftersales service

very kind and good service.
good contact and very fast delivery.
The article is working very well.
A very good experience.
You really can trust this company.

warmest recommendation for Sandberg! atop the fact that Sandberg makes high-quality products at a fair pricepoint, they offer excellent customer service.
their power banks have many great features and come with a 5-year warranty that Sandberg definitely honours. the latter i know first-hand; having received G R E A T customer service from Jesper R, who solved the issue in rocket speed.
1000 tak!

I bought faulty m.2 case and got replacement one very fast, i can highly recommend Sandberg as trustfull manufacturer.