I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
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I've had several items "processing" since May 6th, it's June 24th! I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible.... See more
Company replied
I love getting the boxes of samples. As a single mother I don't often buy myself anything. With Sampler, it's like getting little gifts each time a box arrives! It allows me to trial items I normally... See more
Sampler offers a wide variety of new product samples & qualifying for samples occurs more often than other sampling sites. It's nice to actually be offered samples to try at home & review now. Very h... See more
So it did take like months and months AND months lol for me to receive my samples but when I finally did get them I received 3 small items like just enough to test for about a week each and 2 out of t... See more
Company replied
Sampler helps you discover new products so you can try before you buy! Our platform matches you with product samples based on your interests and sends them direct to your home, all for free. No credit card, no commitment, no fees, no spam.
216-250 University Avenue, M5H 3E5, Toronto, Canada
Hasn’t replied to negative reviews
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Nice concept, but the wait is too long – signed up in April and still haven’t received my sample. Support says it’s ‘processing’ but no real update.
EASTLINK HAS SPECTACULAR CUSTOMER SERVICE!
THANK YOU BRANDON FOR YOUR AWSOME CUSTOMER SERVICE YOU PROVIDED FOR ME TODAY! THANK YOU ALEX FOR GOING ABOVE AND BEYOUND,WHEN I KNEW YOU WERE FUSTRATED,BUT DIDNT SHOW IT,YOU KEPT TRYING TO HELP ME!
I WAS ONCE A CUSTOMER OF CITY WIDE! I WENT WITH THEM BECAUSE THEY WERE CHEAPER... WELL IVE LEARNED YOU GET WHAT YOU PAY FOR ! THEIR CUSTOMER SERVICE SUCKED! I QUICKLY CAME BACK TO EASTLINK! ID RATHER PAY A BIT MORE BECAUSE TO ME CUSTOMER SERVICE IS EVERYTHING!
THANK YOU TO ALL OF THE TEC PEOPLE ,THANKYOU TO ALL THE TELEPHONE REPS FOR BEING SO KIND AND PATIENT!
THANK YOU,THANK YOU THANK YOU!
Company went out of business despite having the data of some many people that I am sure they resold to who knows who. Waited months for my first sample box which never shipped and now the company and site are gone.
I never even received my sample box.
Never got my order and it’s been 2 months goin on 3
The Cerave sample was great. Good experience to test before ordering a full size. Thanks to Sampler!
Love live sampler . So cool to be able to try things and learn about new items
I've still been waiting since FEBRUARY for a sample box!! They just keep saying they are having delays every time I write to them. For 5 months... seriously??
They used to be so much better and actually send your samples out. If you don't have enough for people or can't even send them, then why offer anything in the first place?!
I never received my sampler. Very disappointed.
I have joined sampler for a couple months and were able to place two sampling orders but both haven't shipped yet. The first order was placed more than 3 months ago, and the second was about 2 months ago and both of them are still in the "processing" phase. I understand it would take time, but more than 3 months and the order is still in "processing". I don't know will they ever be sent.
I've had several items "processing" since May 6th, it's June 24th!
I deleted my account and said my goodbyes, friends and family hyped it up so much, but over a month for a free sample is horrible. I get samples from other companies regularly, the latest I've ever waited was 2 weeks and that was bc the town they were shipping from had a tornado. I expected better from a highly rated company!
Absolute trash!

Reply from Sampler
Sampler is amazing! No crap no credit cards just take a survey and you get free samples! Absolutely love this website!
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