Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more
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I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more
I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more
Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more
Company replied
Contact info
150 West Commonwealth Ave, 84115, Salt Lake City
- 888-507-1230
- customerservice@saltcityoptics.com
- saltcityoptics.com
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I had a special request and they were…
I had a special request and they were so helpful. Really great company to do business with.
Great customer service
Great customer service, good selection and prices were competitive.
Thanks Salt City Optics!
Chris, Bountiful Utah
Great service and options
Great service and options. Ordering lenses was simple and quick. As soon as the lenses were created shipping was prompt and the communication about them was on point. There are numerous color and style options to choose from.
All is good
All is good. I have ordered Rx glasses and Rx sunglasses from them several times now. I would like it if they could improve on providing a more exact time for delivery.
34 days and still counting .. no glasses
I ordered Oakley prescription glasses and additional lenses ($400+ order) over a month ago and I am still waiting on a shipment date. Their website says orders are filled in 10 days, that never happened for me. I ordered well in advance of the time that I really needed them, thinking I would have them in time. They have gave me several excuses that Oakley is behind in orders. They got paid the next day after I placed the order and I am without glasses. I will never order from them again, lesson learned.
So far it's been over a month and my…
So far it's been over a month and my glasses are still "in the lab being processed" and I'm already being sent a link to review and rate them...
Tremendous customer service
Tremendous customer service over the phone. I was patiently walked through the lens purchase options, then walked through insurance coverage and payment with HSA card. I was kept up to date on progress via email updates. So very pleased. Thank you!
I'D LIKE TO THANK SALT LAKE OPTICS
I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSES HELPS ME THE TARGET CLEARLY.CUSTOMER SERVICE IS AWESOME GOOD PEOPLE AT SALT LAKE OPTICS..😁6 stars.
Salt City Optics
I only get my lens from Salt City Optics. Awesome service, selection and expert recommendations. I have got 5 pairs of lens installed to date and will only use them.
Glasses are perfect
Glasses are perfect. Have been an Oakley prescription guy forever. Now have WileyX prescriptions.
Where are my prescription sunglasses?
I ordered prescription sunglasses almost 3 weeks ago and they still don’t seem to be even in third stage before they’re supposed to be shipped. No status has been provided by Salt City other than when I called them more than a week ago.
Excellent
Excellent, consistently friendly and helpful customer service throughout the whole process!! Great product selection and pricing!
Excellent service!!
Lackluster at best
My expierience has been lacluster at best.
1.For starters i was call the day after my order processed and was told the lenses I want couldn't be put in the frames, so had to go with another.
2. Was told it would take a week to 10 day to receive my glasses that was on Feb. 14th 2018
Today is March 6th and not only do I not have my glasses I haven't heard from anyone regarding them I had to call a week ago just to see if I was being scammed or not. You know $500 for sunglasses isn't cheap
So all in all these had better be some amazing Oakley sunglasses for the wait and I'll never use salt city again for anything I just hope my glasses even show up after this review

Reply from Salt City Optics
Kayla has always been extremely helpful…
Kayla has always been extremely helpful in my quest for the perfect prescription sunglasses... Thanks Kayla
Fast service and great product!
I didn’t even get my glasses yet.
Had to follow up with progress on on my…
Had to follow up with progress on on my order on my own. quality of glass ok not great.
Salt City Optics - Top notch customer service and products
I randomly came across Salt City Optics when I was researching sunglasses for golf. Steve had a well written informative article that let me know I had the right guy for my questions. Steve's response time is also second to none, regardless of time of day. I could not be happier with the service and product quality. I live in California but Salt City Optics is my only choice for Rx lenses.
Excellent customer service and AWESOME…
Excellent customer service and AWESOME selections for those of us that EXTREME prescriptions!
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