Sakura Mobile Reviews 

I would highly recommend Sakura Mobile for a phone eSIM and Home Fiber Internet as well.
1. It is reliable - I did not have any problems with my eSIM whatsoever. The Fiber installation was done according to schedule and very fast.
2. It is flexible - I had to change the installation schedule several times due to my flight delays.
3. And best of all, their customer support is on the highest level - always responds on time and provides detailed explanations in perfect English.

I'm so impressed on Sakura Mobile.

I used Sakura Mobile eSIM for my 1st family trip to Tokyo. The price was a bit high compared to others. But, the signal quality and speed was fantastic!

For my 2nd family trip to Osaka, I bought Sakura Mobile eSIM again. Unfortunately, I had to postpone my trip one day before flying regarding my family situation. Sakura kindly redeem 50% which was not regular do since I generated the QR Codes.

So, I purchased the new eSIM following the instruction for redemtion. It was very fast process of redemption. I'm so impressed and will go with Sakura Mobile in the future.

Easy to buy, simple to install, worked immediately and faultlessly for our two weeks in Japan. Highly recommended.

Simple to use and order. Very convenient to have instant access to internet once we arrived in Japan.
The customer service is very helpful and responsive.

Our move to Japan was made convenient because of Sakura Mobile.

When I sent my feedback, their Customer service actually follows up and provide assistance. Although it is more cost more than competitors, I get what I paid for. And, I would gladly paid for great product and reliability.

i was assisted by carmin when getting a sim for my phone and then was assisted by reggie to set up my home wifi. it was an extremely easy and simple process and both members were extremely excellent and both have amazing personalities. wonderful experience overall.

Thanks to Sakura mobile and their support team, our trip in Japan was so easy to navigate. With unlimited data and 5G, our search became easy!

Living in Kiyokawa, most of the videos I watch aren’t great quality, though downloads aren’t too slow. Video quality still matters to me.

Helpful employees. Also speak English. Great place if your a foreigner.

It has been a wonderful experience. I could get feedback when I need and it was really easy and useful.

Kindness of people in the store.
The Sim works so good without complications.
You can try the Sim before buy it if you go to the store.

Very fast reliable network. Almost always had full signal and 5g. Switched to competitor and signal worsened, only had lte on my galaxy. Competitor was even worse for my iPhone. Highly recommended to stick to sakura esim!

Very easy to purchase, download and activate. Works really well cannot recommend highly enough!

Easy to access location. English speaking staff and great product solution.

Sakura Mobile pocket WiFi was so easy to use straight away and was great to have throughout our trip to Japan for 3 weeks. It allowed the whole family to use data wherever we were and the battery usually lasted the whole day.

Everything worked out perfectly for me. I was able to activate the SIM card pretty easily after arriving at the airport in Japan. Customer service is also great and they respond very quickly to any questions.

Plans are Easy to understand, and signing up was easy.

Indoor connectivity may be lacking at times depending on location

The portable WiFi works flawlessly. The accu lasts for an active day. Nice!

I am using Sakura mobile since I moved to Japan. Foreigners might have a hard time to get a SIM and Japanese number from the local big 3 providers, but everything went smooth with Sakura. I also have the home internet with them, and they assisted with covnerting to physical to eSIM and eSIM transfer to new device promptly. Highly recommended.

Amazing service, fast and easy.