Sakerplus Reviews 229

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, most reviewers were unhappy with their experience overall. Many customers praise the quality of the products, finding them to exceed expectations and work exceptionally well. Reviewers also appreciate the user-friendly website and the helpful updates regarding orders and deals. The delivery service is often noted for being quick and efficient, with items arriving on time and well-packaged. However, some customers experienced issues with product quality, specifically with batteries dying quickly and not charging. There are also reports of orders taking a long time to arrive, incorrect products being sent, or items missing essential accessories like charging cables. Some people were dissatisfied with the lack of tracking information and communication regarding their shipments.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the high quality... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers reporting smooth and easy ordering... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant delays, items not arriving,... See more

User experience

Customers had positive experiences with user experience, often highlighting the ease of use and convenience... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Amazing site and perfect quality! Quick shipment and always delivered in a reasonable amount of time from when the order is placed, very easy site to navigate from and very helpful with the extra emai... See more

Company replied

Rated 3 out of 5 stars

Overall, very nice website. I have bought several things, and if something didn't come, they helped me sort it out. The quality is generally very good, so I recommend buying from Sakerplus.

Company replied

Rated 3 out of 5 stars

The Sakerplus brand products have exceeded my expectations in every area. They are great quality and work exceptionally well. I don't think you will find better prices on any item that works just as w... See more

Company replied

Rated 3 out of 5 stars

I have purchased 4 different Sakerplus power tools and can say without hesitation they have all exceed expectations. They are easy to cause and I have never had a maintenance problem. I highly recomme... See more

Company replied



Contact info

  • Unit 1, Common Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NQ, United Kingdom

  • sakerplus.co.uk

2.6

Poor

TrustScore 2.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

No problems at all

No problems at all, came as promised, does the job and is what it said it was. Will happily look on the website next time i need to order a similar product.

22 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Stellan,

Thank you so much for the review!

We are thrilled to hear that your experience was seamless and that the product arrived exactly as promised. At Sakerplusuk, we pride ourselves on ensuring our descriptions are accurate and that our items "do the job" for our customers every time.

We truly appreciate your trust and look forward to welcoming you back to our website whenever you need your next reliable tool or product.

Thank you for choosing Sakerplusuk!

Best regards,
Sakerplusuk

Rated 3 out of 5 stars

Powerful uv bed vacuum cleaner

Powerful uv bed vacuum cleaner. It worked perfectly. Very pleased.

19 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Noro,
We truly appreciate you taking the time to share your positive experience! Providing high-quality, powerful cleaning tools that meet our customers' expectations is a core part of our mission at Sakerplusuk.

We are pleased that the UV bed vacuum cleaner is meeting your needs perfectly. Your satisfaction is our top priority, and we look forward to serving you again soon!
Sakerplusuk

Rated 1 out of 5 stars

Received my two lights today and one…was broken

Received my two lights today and one clip was broken been opened and comes with less attachment to use for the solar light .
I’ll contact them for another light !!
Not impressed on packing.
Unhappy customer…

24 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Shannen,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team

Rated 1 out of 5 stars

After posting a negative review of this…

After posting a negative review of this dishonest company using a UK web address but likely operating from China
They were quick to respond apologizing and offering to investigate.They were also quick to add the progress of the tracking .
But that soon disappeared the following day and now it's not showing anything
Basically they've removed all tracking info.
There is also no indication of who the carrier is that they are using.
This company is a Fraud

22 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. We have directly contacted you to investigate the logistics issue and processed a full refund. Thank you for your patience.
Saker Support Team

Rated 3 out of 5 stars

Wow service

Wow, that service, a lots of tools too. Choose from. I'm enjoying this a lot.Thank you very much for the great service.

12 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Samuel,
We sincerely appreciate your kind words! Providing a diverse range of high-quality, innovative tools is what we do best, and we are pleased that our service has met your expectations.

Thank you for choosing Sakerplusuk. We are constantly adding new items to our catalog to ensure you always have the best options for your home and garden needs. We look forward to serving you again soon!
Saker Support Team

Rated 3 out of 5 stars

I've purchased quite a few tools from…

I've purchased quite a few tools from Saker, and everything I've purchased has been top quality and a great price.

26 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Dustin,
Thank you for sharing your long-term experience with Sakerplus. We value your loyalty and are pleased that our products have consistently delivered both quality and value for you.

Maintaining the trust of our repeat customers is our top priority. We are constantly working on new innovations to add to our lineup and look forward to serving your tool needs for years to come.
Sakerplus

Rated 5 out of 5 stars

I bought the Saker steam cleaner

I bought the Saker steam cleaner. Works great, exactly as advertised.

5 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Tony,

Thank you very much for your 5-star review and for taking the time to share your experience.

At Sakerplus, we are committed to providing high-quality products and reliable service to every customer. Your support truly means a lot to us.

We look forward to serving you again in the future.

Best regards,
Sakerplus

Rated 3 out of 5 stars

The product arrived quickly

The product arrived quickly, as described, and is of adequate quality. Thank you.

12 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Ryan,
We sincerely appreciate your kind feedback! At Sakerplus, we strive to ensure every product is accurately described and delivered promptly.

It’s fantastic to know that you are satisfied with your purchase. Thank you for choosing us for your tool needs, and we look forward to serving you again!
Sakerplus

Rated 3 out of 5 stars

Bought this for lopping the trees

Bought this for lopping the trees. Does the job perfectly. Good price and very quick delivery. Can definitely recommend this product and web site.

10 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Henry,
Thank you for sharing your experience. We are pleased that our product has proven effective for your tree lopping needs and that you found our website easy to use.

At Sakerplus, we value your business and your recommendation. We remain committed to providing efficient service and reliable tools for all our customers.
Saker Support Team

Rated 3 out of 5 stars

The Sakerplus brand products have…

The Sakerplus brand products have exceeded my expectations in every area. They are great quality and work exceptionally well. I don't think you will find better prices on any item that works just as well as any name brand product.

23 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Jasper,
Thank you for sharing your experience! We are honored to be your choice over name-brand alternatives. Providing exceptional tools at unbeatable prices is what we strive for every day. We value your business and look forward to continuing to exceed your expectations in the future!
Saker Support Team

Rated 3 out of 5 stars

I am happy with my purchase because it…

I am happy with my purchase because it was fair price also company dealt with my problem and exchange with good one with kind attitude. I am thankful to them.

5 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Niki,
Thank you so much for sharing your experience! We strive to provide high-quality products at fair prices, backed by supportive and friendly customer service.

We are pleased that our team was able to assist you with a smooth exchange and that you felt well-cared for throughout the process. Your gratitude is a great encouragement to our support staff. We value your business and look forward to serving you again!
Saker Support Team

Rated 3 out of 5 stars

Excellent price..

Excellent price... the cheapest on the internet. Very speedy delivery. Perfect couldn't ask for more.

23 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We sincerely appreciate your feedback! It’s fantastic to know that you are satisfied with our pricing and delivery speed. Thank you for choosing Saker and for your support. We look forward to serving you again soon!
Saker Support Team

Rated 1 out of 5 stars

Steam cleaner faulty after one use

Ordered the steam cleaner and it’s faulty. The lid will not unscrew after one use. Tried to email to arrange refund as instructed in website but no response.

3 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Rated 1 out of 5 stars

Order never received

Order never received, emails just bounce back , taken my money ,this site is a scam please beware.

22 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Terence,
We take your feedback very seriously and apologize for the lack of communication you've experienced. It is never our intention to leave a customer feeling this way.

Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team

Rated 1 out of 5 stars

False Tracking and Delivery Scam

Order tracking showed items bouncing around multiple U.S. cities for over a month, then suddenly showed that the item was picked up at the Post office. Customer service said they were refusing the order, but it never happened. PayPal refused to refund also due to their false tracking information.

23 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Joel,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team

Rated 1 out of 5 stars

I ordered a lint and hair collector for…

I ordered a lint and hair collector for the washer. The ad said free shipping. They charged me $5.99 for shipping and $1.99 for insurance. I couldn’t contact them by phone and all they said was to email “ Cancel” . Terrible customer service using AI and email. I will never order anything from them again. I would give 0 stars if I could.

26 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team

Rated 1 out of 5 stars

I placed an order

I placed an order, asked when to expect my order and was told a refund is being issued. Just wanted to know when to expect my order not a refund. Complete craziness

23 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Misty,
We’re sorry for the frustration this has caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Rated 1 out of 5 stars

Saker totally useless. Need to read their reviews. 1.5 rating. My experience not an isolated case. You have MANY unhappy customers who will not buy again. Poor excuse for total lack of professional treatment.

If there was a 0 rating, that is what I would give this company. They are totally useless with communicating to their customers. Their customer service is nonexistent. They rely exclusively an AI generated responses, which tell you nothing. I have waited 9 days for an answer from them regarding the incorrect product I received . And I am still waiting.

Unfortunately, I also bought their Bluetooth under the pillow speaker. It has been delivered without the charge cable, which means it’s totally useless as it can’t be recharged. I have sent them now three emails regarding this mess and still waiting for a reply. Never again will I buy from this company stay away from them at all costs 

23 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Jan,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team

Rated 1 out of 5 stars

stay away from these guys

If there was an option to provide a NEGATIVE number of stars I would give this place NEGATIVE 5.
Twice I ordered and paid, twice nothing arrived and twice I have not yet been refunded. Yes I would agree, shame on me for trying twice, but I really wanted the product and gave them the benefit of the doubt. As it turns out the pursuit of a refund cost me more in time than the actual money so screw it,.... but PLEASE save yourself the cost and stress of being ripped off. Do not make my mistake and please stay away from this firm. I should have read the other reviews first. Seems like I am not the only one who never received product nor a refund.

2 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Rated 1 out of 5 stars

Scam don’t answer you and no item…

Scam don’t answer you and no item received going to be getting money back from bank and ill be making sure they get whats coming as a fake company.

30 January 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

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