I’ve been using Saily for a couple of trips while traveling and it’s honestly been way easier than dealing with physical SIM cards. Setup only took a few minutes, and the connection stayed stable... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have experienced a complex pritrying to install and CNN open Saily eSIM . Finally I asked for help via chat and was passed on to an assistant. The person I dealt with was extremely patient and helpf... See more
Company replied
Spent over an hour working with customer service. This failed to make the service function. I was eventually refunded. They do make you go through extensive troubleshooting before they will refund you... See more
Company replied
I was having so much difficulty getting connected once I arrived in the UK. I used Saily’s excellent chat system and a real human-thanks Lincoln-helped me out. It was user error on my part and he pati... See more
Company replied
Company details
Written by the company
Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.
Contact info
Delaware, County of Sussex, 19958, Lewes, United States
- support@saily.com
- saily.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was confused with the setup
I was confused with the setup. Still not sure I am doing it right. I hope I don’t get roaming charges.
25 May 2026
Reply from Saily
Hi, Lee. We're sorry the setup wasn't as straightforward as you'd hoped. Please remember that we have 24/7 live chat support right within the app to help you with anything. Just click on the Help tab, and you'll find it there. 🙇
So easy to install !
26 May 2026
Reply from Saily
Hi there! That's exactly how it should be. Enjoy your travels! 🫡
Reply from Saily
Hello, Joanna! We love hearing that the instructions made everything easy to follow from start to finish. A smooth setup journey makes all the difference! 🌍
Reply from Saily
Hi, Mike! This honestly made us smile. Technology should work for everyone, and it’s fantastic to hear the setup felt easy and approachable regardless of experience! 🤝
Great esim easy to set up
26 May 2026
Reply from Saily
Hi there! A great eSIM experience starts with an easy setup, so we’re glad everything went smoothly for you! 🧭
Easy to install
26 May 2026
Reply from Saily
Hello, Mike! Glad you were up and running without any hassle. Thanks for sharing your experience! 🙌
Reply from Saily
Hi Steve, thank you for your feedback! We’re happy to hear the setup process was manageable and worked well for you. ✈️
Reply from Saily
Hi Hendry, thanks for the kind words! We’re glad Saily helped you stay connected with a strong connection. 🧳
Reply from Saily
Hi Karl, thank you for your review! We’re pleased that everything has been going well and that the installation was straightforward. 🌍
Good and fast
26 May 2026
Reply from Saily
Hi Jacob, thanks for sharing this! We’re happy to hear Saily worked quickly and gave you a good experience. 🚀
Reply from Saily
Hi Emma, thank you for your feedback! We’re glad purchasing and activating your Saily eSIM was simple and smooth. 🧳✈️⛱️
Reply from Saily
Happy to hear you’re satisfied! Thanks for the positive rating.
So far so good
So far so good! Easy install and great rates! We shall see how it functions in Italy.
25 May 2026
Reply from Saily
We appreciate the feedback and are glad you’re enjoying it!
Reeve was patient and a good hard…
Reeve was patient and a good hard worker. he helps me to solve my issue about the network.
5 stars for this worker !
25 May 2026
Reply from Saily
We're honored to have earned your five-star rating! Thank you for choosing our services 🙌
Reply from Saily
Thrilled to hear that we could provide you with a five-star experience. Thank you for your positive review! 🫶
Reply from Saily
Thank you for your feedback so far! We appreciate it 🤗
Reply from Saily
Happy to hear that! 🤩
Reply from Saily
We appreciate your positive feedback and are delighted to know you were satisfied with our service 💛
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