I’ve been using Saily for a couple of trips while traveling and it’s honestly been way easier than dealing with physical SIM cards. Setup only took a few minutes, and the connection stayed stable... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have experienced a complex pritrying to install and CNN open Saily eSIM . Finally I asked for help via chat and was passed on to an assistant. The person I dealt with was extremely patient and helpf... See more
Company replied
Spent over an hour working with customer service. This failed to make the service function. I was eventually refunded. They do make you go through extensive troubleshooting before they will refund you... See more
Company replied
I was having so much difficulty getting connected once I arrived in the UK. I used Saily’s excellent chat system and a real human-thanks Lincoln-helped me out. It was user error in my part and he pati... See more
Company replied
Company details
Written by the company
Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.
Contact info
Delaware, County of Sussex, 19958, Lewes, United States
- support@saily.com
- saily.com
4.7
Excellent
25K reviews
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So easy
So easy! Takes so much stress away from going on holiday knowing we will have data as soon as we get there.
24 May 2026
Reply from Saily
Hi, Laura! This is exactly what travel tech should do. No hunting for SIM cards after landing, no airport stress - just instant connection and more time to enjoy the trip! 🙌
Agent was great
Agent was great. Patient and managed to resolve my issues quickly and get my sim working. Thank you so much
23 May 2026
Reply from Saily
Hello, Maria! Huge thanks for the kind words. It’s wonderful to hear the agent stayed patient, got everything sorted quickly, and helped get you connected again smoothly! 🌄
Reply from Saily
Hello! eSIM setup shouldn’t feel like a tech puzzle. We're happy to know this one felt much simpler compared to others you’ve used!✨
Reply from Saily
Hello, Adam! We really appreciate that. A great app should feel simple, clean, and effortless to use wherever your travels take you! 🌍
Easily setup
24 May 2026
Reply from Saily
Hello, Craig! Quick and painless setup is always a win. Thanks for taking a moment to share! 🌅
Amazing online support.
23 May 2026
Reply from Saily
Hello! Amazing support can turn a stressful moment into an easy fix. Really happy the team could help you out quickly and smoothly!🤝
So far so good purchasing the esim card
It was very easy and fast doing the whole process in advance. Let's see if it is the same when I get to my destination.
23 May 2026
Reply from Saily
Hello Sonia, we appreciate your review. Nice to know everything went smoothly while setting things up in advance 🌟
Reply from Saily
Hola, gracias por tus comentarios. Nos alegra saber que la instalación te resultó fácil 👍
Easy to install.
23 May 2026
Reply from Saily
Hi Doug, thank you for your feedback. It’s great to hear the installation was easy for you 👍
Installation problem with eSIM
Installation problem with eSIM. Support very good and fast. At first, AI agent, than real agent. Very friendly and fast!
23 May 2026
Reply from Saily
Hello, we appreciate your review. Nice to know you had a friendly and responsive experience with the support team 😊
Quick, easy to use and user friendly
23 May 2026
Reply from Saily
Hi Juan, thank you for sharing this. It’s great to know everything felt quick and simple from start to finish 🌍
Reply from Saily
Hello Reda, thank you for your review. It’s great to hear everything worked as expected 🚀
Reply from Saily
Hello Mara, we appreciate your review. It’s good to know things worked well for you during your trips 🌍
Reply from Saily
مرحباً عزري، شكراً لإبلاغنا. يسعدنا أن كل شيء يسير على ما يرام 😊
Easy to set up
24 May 2026
Reply from Saily
Hello Stephen, we appreciate your feedback. Nice to know setup was quick and easy for you 👍
Reply from Saily
Hello Daniel, thank you for your kind words. It’s great to hear your experience has been excellent 🚀
Reply from Saily
Hello Matilde, thanks for your review. We’re happy to hear everything has been very good for you ✔️
Super intuitive and clear instructions
23 May 2026
Reply from Saily
Hello Robert, thank you for your review. It’s great to hear the instructions were clear and helpful 🚀
Reply from Saily
Hello, we appreciate your review. Nice to know the experience has been awesome for you 🌟
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