SafeUnlocks.com Reviews 490

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Why are companies like this allowed to exist??A business transaction is defined as a two (or more) party agreement to trade for services or goods. I entered their site expecting and wiling to trade fo... See more

Company replied

Rated 1 out of 5 stars

This is a total scam you just get singed up for another website and lose 2 bucks for no reason every video recommending it either lies or is paid. Also the Order number gets randomized every time you... See more

Company replied

Rated 5 out of 5 stars

Needed to switch carriers urgently and Safeunlocks made it possible in minutes. Best 1$ I've ever spent. I was moving to a new city and had to change carriers immediately. SafeUnlocks ensured I could... See more

Rated 5 out of 5 stars

They made unlocking my phone a breeze. I'll definitely use them again if I need to unlock another device. With multiple phones in my family, having a reliable unlocking service is invaluable. SafeUnlo... See more

Company details

  1. Phone Repair Service

Written by the company

Unlocking Made Simple With SafeUnlocks you can Unlock any Device within Minutes​


Contact info

2.8

Average

TrustScore 3 out of 5

490 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I've used SafeUnlocks for multiple…

I've used SafeUnlocks for multiple devices and it's never failed me. The best unlocking service out there. I run a business and frequently need to unlock phones for my employees. SafeUnlocks has always been my go-to, and they've never let me down. Their reliability is a huge asset to my operations.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE

DO NOT USE THIS SITE, IT'S A SCAM!
I wanted to get an IME unlocked from a carrier. The service was advertised for $1. I followed the instructions, entered the IME and my card details. I got a verification email, but no feedback on the unlock that was advertised to happen 'in a few minutes'.
I tried contacting support about it, but the support email address does not work. I opened a ticket on the website and received no response.
The kicker is that, a few days later, they tried to charge my card for $70!
Fortunately I had used a virtual card and set a limit as I was anticipating something like this.

Edit: To their reply below: The virtual card that I used for payment of their services was created specifically for paying this service and was never used on another platform, so the $70 charge could only have come from them or their payment partner.
The emails sent to the address they provide bounce back with a message that the domain is not found (sent from gmail).
I'd love to take up the issue with them directly as they suggest with the reply, but it's impossible to reach them.

1 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Samuel Pretorius,

Thank you for your feedback. We sincerely apologize for any inconvenience you experienced. We understand how frustrating this can be.

To clarify, Safeunlocks.com uses a regulated third-party platform for all payments, meaning we do not capture or store any payment details ourselves. The advertised price of $1 is accurate, and the claim of charging $70 is simply not possible under our payment system. We assure you that your payment information is secure.

Regarding support, our email (support@safeunlocks.com) is fully operational, and we also have a dedicated ticketing system through our website. If there was a delay in our response, we are genuinely sorry. We strive to answer all inquiries as quickly as possible.

As a registered company, we are proud of our thousands of positive reviews on platforms like the Better Business Bureau and Trustpilot. We work hard to maintain our reputation and take any form of slander seriously.

We'd love to resolve this matter and invite you to contact us directly at support@safeunlocks.com for further assistance.

Thank you for helping us improve and for choosing Safeunlocks.com! Your feedback is invaluable.

Best Regards,

The Safeunlocks Team

Rated 5 out of 5 stars

SafeUnlocks offered a quick and simple…

SafeUnlocks offered a quick and simple method to unlock my phone, with excellent customer service. I could use my phone abroad without any problems, thanks to their help and support. Their service greatly enhanced my phone's usability.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

I've always found tech process…

I've always found tech process daunting, but SafeUnlocks was incredibly user friendly. It felt like magic how quickly my phone was unlocked. Even for someone like me who struggles with tech, it was a breeze.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

SafeUnlocks quickly unlocked my phone

SafeUnlocks quickly unlocked my phone, allowing me to switch carriers and save money. I was previously tied to an expensive plan, but now I have the freedom to choose a more affordable option. Switching carriers is now easy and cost effective.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

I unlocked my iPhone with SafeUnlocks…

I unlocked my iPhone with SafeUnlocks and it was quick and easy. Their service is worth every cent. I've never encountered such a straightforward unlocking service. My phone was ready to use with a new carrier within minutes. I can't recommend SafeUnlocks enough for their simplicity and efficiency. They truly take the stress out of phone unlocking.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

SafeUnlocks is wonderful

SafeUnlocks is wonderful. I had an iPhone locked to a carrier and now it's free to use with any SIM thanks to them. I was able to switch to a much cheaper carrier, saving me a lot of money monthly. The whole process was seamless and hassle free. The flexibility it offers is incredible, allowing me to switch SIMs as needed when I travel.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Needed to switch carriers urgently and…

Needed to switch carriers urgently and Safeunlocks made it possible in minutes. Best 1$ I've ever spent. I was moving to a new city and had to change carriers immediately. SafeUnlocks ensured I could continue using my phone without any interruption. Their speed and efficiency made my move so much smoother. I had urgent calls to make and this service saved the day.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

For just 1$

For just 1$, SafeUnlocks unlocked my phone with no issues. It's an incredible value for the service provided. I had been struggling to switch carriers due to my locked phone. SafeUnlocks came through and saved me from buying a new device. The cost effectiveness of this service is unmatched. My budget was tight, but SafeUnlocks made it possible.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Safeunlocks handled everything

Safeunlocks handled everything, unlocking my phone almost instantly. I was initially skeptical but needed it for a work trip the next day. They saved my trip with their fast and convenient service. Amazing!

23 July 2024
Unprompted review
Rated 1 out of 5 stars

predators

predators - stealing cc info

23 July 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Sofia,

Thank you for taking the time to share your concerns with us. We sincerely regret to hear about your experience and are keen to address your allegations.

Firstly, we want to assure you that Safeunlocks.com takes data security and user trust very seriously. We never capture payment information such as credit card info or any related details. All transactions are conducted through a highly regulated third-party platform to ensure utmost security.

We understand that there might be some confusion or misinformation, potentially due to the actions of competitors. We are a registered company and are listed on both the Better Business Bureau and Trustpilot, where thousands of happy users have shared their positive experiences. We invite you to explore those reviews for a balanced perspective.

That being said, we are always looking for ways to improve and welcome constructive feedback. If you have specific details or concerns, please reach out to us directly at support@safeunlocks.com. We would be more than happy to discuss this further and resolve any misunderstandings.

Thank you once again for your feedback, Sofia. It helps us to continually improve and provide better service to all our users.

Best regards,

The Safeunlocks Team

Rated 1 out of 5 stars

SCAM! Stay away

They say $1 but charge a $40 monthly membership. No way to stop the payments. I cancelled my credit card

15 July 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi National Motor Co.,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and want to address your concerns with the utmost respect.

First, we'd like to clarify that Safeunlocks.com is a registered company, listed on both the Better Business Bureau and Trustpilot. We take pride in our transparency and have thousands of positive reviews from happy users. Our payment processing is handled through a regulated third-party platform, so we do not capture or misuse any payment information. Any claims suggesting otherwise are simply not true and may be attempts to harm our reputation.

Regarding the membership fee, we always strive to be clear about our pricing. The $1 fee is indeed for a trial, and if the service is not canceled within the trial period, it transitions to a monthly membership at the rate mentioned. We apologize if this information was not adequately communicated and will review our process to ensure better clarity in the future. 📈

We would love to help resolve this matter offline and find a proper resolution for you. Please reach out to us directly at support@safeunlocks.com, and our team will be more than happy to assist you in canceling any unwanted memberships or addressing any other concerns you may have.

Thank you once again for your feedback. It helps us improve and serve our customers better.

Best regards,

The Safeunlocks Team

Rated 5 out of 5 stars

A Life Saver

A Life Saver! I was struggling to unlock my iPhone and was about to give up. SafeUnlocks made it a breeze! got it done in minutes, totally worth the $1.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

SAFEUNLOCKS is a scam site

SAFEUNLOCKS is a scam site. They wont take a prepaid visa because cant take it hostage for further
pay scam. ALL FIVE STAR REVIEWS ARE FAKE.

11 July 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Dear Grumman Inventory,

First and foremost, we sincerely apologize for any inconvenience you have experienced. We value all feedback, even if it comes with a bit of heat 🔥. At Safeunlocks, we take pride in our transparency and commitment to our customers.

To address your concerns directly: we do not capture or misuse any payment information. All transactions are handled by a regulated third-party payment platform, ensuring the highest level of security for your details. Any claims otherwise are simply not true 😊.

We are also a registered company listed on the Better Business Bureau and Trustpilot, where thousands of positive reviews from happy users can be seen. As much as we like to give our competitors credit for their creativity, calling all five-star reviews fake is a stretch!

We understand that misunderstandings can happen, and we're here to clarify any doubts. If you'd like to discuss this further, please reach out to us directly at support@safeunlocks.com. We'd be more than happy to assist and resolve any concerns you might have.

Thank you for your feedback, Grumman Inventory. Every bit helps us improve and serve our users better.

Best regards,

The Safeunlocks Team

Rated 1 out of 5 stars

scam website

7 July 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Jonathan,

Thank you for sharing your feedback, and I'm sorry to hear that you had a negative experience. At Safeunlocks.com, we take any claims of fraud or scam very seriously.

It's important to clarify that we are a registered company listed on the Better Business Bureau and Trustpilot, where we have thousands of positive reviews from happy users. We use a regulated third-party platform for payment, which means we never capture or misuse payment information. Any claim suggesting otherwise is simply not true.

We understand that there can be confusion or misunderstandings, and we're here to help resolve any issues you might have encountered. Please reach out to us directly at support@safeunlocks.com so we can discuss this further and assist you in any way possible.

Thanks again for your feedback, Jonathan. We aim to continuously improve and your input helps us do just that.

Best regards,

The Safeunlocks.com Team

Rated 5 out of 5 stars

Review on SafeUnlocks.com

This website offering unlocking services for various devices like smartphones and tablets. It claims to provide safe, fast, and reliable unlocking solutions for multiple brands. The process is straightforward: users select their device, provide necessary information, and receive an unlock code or service. Customer reviews generally praise its ease of use and effectiveness. However, some users report issues with customer support and delays in receiving codes. Overall, SafeUnlocks.com appears to be a useful resource for unlocking devices, but it's important to consider potential drawbacks like customer service responsiveness.

12 February 2024
Unprompted review

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