SafeUnlocks.com Reviews 490

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Why are companies like this allowed to exist??A business transaction is defined as a two (or more) party agreement to trade for services or goods. I entered their site expecting and wiling to trade fo... See more

Company replied

Rated 1 out of 5 stars

This is a total scam you just get singed up for another website and lose 2 bucks for no reason every video recommending it either lies or is paid. Also the Order number gets randomized every time you... See more

Company replied

Rated 5 out of 5 stars

Needed to switch carriers urgently and Safeunlocks made it possible in minutes. Best 1$ I've ever spent. I was moving to a new city and had to change carriers immediately. SafeUnlocks ensured I could... See more

Rated 5 out of 5 stars

They made unlocking my phone a breeze. I'll definitely use them again if I need to unlock another device. With multiple phones in my family, having a reliable unlocking service is invaluable. SafeUnlo... See more

Company details

  1. Phone Repair Service

Written by the company

Unlocking Made Simple With SafeUnlocks you can Unlock any Device within Minutes​


Contact info

2.8

Average

TrustScore 3 out of 5

490 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unlocking my phone with SafeUnlocks was…

Unlocking my phone with SafeUnlocks was the best decision. It was so easy and only cost $1. I had been suffering with poor network coverage for months. SafeUnlocks enabled me to switch to a better provider without breaking the bank. It was the smartest move I've ever made.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

SafeUnlocks is the only service I'll…

SafeUnlocks is the only service I'll ever use for unlocking my phone. Fast, easy, and incredibly affordable. After a failed attempt with another service, SafeUnlocks restored my faith. My phone was unlocked quickly and at a fraction of the cost. They've earned a loyal customer in me.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

This site is a complete SCAM

This site is a complete SCAM. They send you through prompts first then want you to “register” for a member ID number(which you will NOT get) then pay a $1 fee that turns into a $2 fee to a website called steptoshoes.com Buyers BEWARE!!!!

24 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Blakk,

Thank you for taking the time to share your thoughts with us. We genuinely appreciate all feedback, even the tough ones, as it helps us grow and improve! 😊

First and foremost, we want to apologize if you felt misled or had a negative experience. That is never our intention. However, we do need to address and clarify some of the concerns you've raised.

We're a registered company, and proudly listed on both the Better Business Bureau and Trustpilot, where thousands of happy users have shared their positive experiences. We take allegations of fraud very seriously and want to assure you and everyone reading this that we use a regulated third-party platform for all payments. We do not capture or misuse any payment information - those claims are simply not true.

Regarding the membership ID and payment process, it's possible there may have been some confusion or misunderstanding. We'd love to clear things up and ensure you get the resolution you need. Please reach out to us directly at support@safeunlocks.com so we can assist you further. 📨

We also want to highlight that we continuously review and improve our processes based on user feedback. Your input helps us make things better for everyone.

Thank you once again for your feedback, Blakk. We're here to help and hope we can resolve this to your satisfaction.

Warm regards,

The SafeUnlocks Team

Rated 5 out of 5 stars

The SafeUnlocks team guided me through…

The SafeUnlocks team guided me through every step. My phone was unlocked quickly, and the support was fantastic. I lacked the technical knowledge to unlock my phone on my own. The team's guidance made the whole process smooth and stress-free. Their support turned a daunting task into a simple one.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Had my doubts

Had my doubts, but SafeUnlocks delivered. My phone is now unlocked and it took no time at all. I was preparing for an international trip and needed my phone unlocked urgently. SafeUnlocks came through and made sure my phone was ready in record time. Travel is now much simpler with an unlocked device.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

They provided an exceptional service

They provided an exceptional service. Quick, reliable, and their customer support was very helpful. I faced issues during the unlocking process and their support team was there every step of the way. Their assistance was invaluable, and the service was flawless. Customer support like this is rare and much appreciated.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Scan

Scan, charged £1 then a week later took £57. Fake support bot and blocked your access to the website from any emails sent to you.

21 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Alex,

We're genuinely sorry to hear about your experience. At Safe Unlocks, we pride ourselves on transparency and quality service. Rest assured, we are a registered company, highly rated on Trustpilot, and a member of the Better Business Bureau. We certainly don't engage in blocking website access or using fake support bots.

To clarify, we don't capture or misuse any payment information ourselves; we use a third-party platform for all transactions. Any claims otherwise are simply untrue.

We'd love to resolve this matter quickly for you. Please reach out to us at support@safeunlocks.com so we can help. Your feedback is valuable and helps us improve every day. Thank you for bringing this to our attention!

Best regards,

The Safe Unlocks Team

Rated 5 out of 5 stars

I was amazed at how simple and fast the…

I was amazed at how simple and fast the process was. SafeUnlocks is a game-changer. I needed my phone unlocked urgently for a job change. SafeUnlocks made it happen without any delays, allowing me to start my new job without issues. Their efficiency made a crucial difference in my career transition.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I paid the $1 fee and never received a response or the membership code. Then, I discovered that they attempted to charge my credit card $49.99 twice—once on August 10th and again on August 14th—without any prior notice. Beware! I've sent two emails asking for help, but the email they provide doesn't even work. I received a message saying:

"Address not found. Your message wasn't delivered because the domain couldn't be found. Please check for typos or unnecessary spaces and try again."

They will send an automatic response, which you will see below, and it's always exactly the same. Do NOT trust this company. I would love to share images of my credit card showing the invalid transactions, but Trustpilot does not allow me to do so.

10 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Dear Nicolas,

Thank you for sharing your concerns. We genuinely regret to hear about your experience, and we take such matters very seriously. Let's address your points one by one.

Firstly, we assure you that UnlockHere.com is a legitimate service with a vast number of satisfied customers, as evidenced by our Trustpilot page and Better Business Bureau listing. We're a transparent company and have zero tolerance for fraudulent activities.

Regarding your payment concerns, we do not capture or store any payment information ourselves. All transactions are processed through a regulated third-party platform for security purposes. Any charges that you see on your account are managed by this platform. Double charges or unauthorized attempts are certainly not aligned with our practices, and we encourage you to reach out directly to your credit card provider to investigate this further.

We apologize if our support email did not work as expected. Our correct email is hello@unlockhere.com. Please ensure there are no typos or extra spaces in the address, and we would be more than happy to assist you.

We are committed to resolving this situation. Please email us directly at hello@unlockhere.com with your details, and we'll work diligently to address your concerns and ensure you receive the service you were promised.

Thank you for your feedback, Nicolas. Every piece of input, even the critical ones, helps us improve and serve our customers better.

Best regards, The UnlockHere Team 😊

P.S. We appreciate your patience and sense of humor in this matter. Let's get this sorted out together!

Rated 5 out of 5 stars

Unlocking my phone for just $1

Unlocking my phone for just $1? It sounded too good to be true, but SafeUnlocks delivered! I was skeptical about the quality given the low price, but the service was top-notch. My phone was unlocked in no time, and I saved a lot of money. SafeUnlocks is a hidden gem!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

SafeUnlocks provided an excellent…

SafeUnlocks provided an excellent service. They unlocked my phone with no issues and the process was super quick. I was stuck with an old carrier with bad service. Thanks to SafeUnlocks, I now have a reliable connection. It's been a game-changer for my daily communications.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

I was doubtful

I was doubtful, but SafeUnlocks unlocked my phone so fast. I can now use any SIM card and switch carriers easily. I travel frequently and need the flexibility to change carriers. SafeUnlocks provided that flexibility with ease. The peace of mind it gives me is priceless.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

SafeUnlocks made the process so quick…

SafeUnlocks made the process so quick and easy. I've already recommended them to friends and family. I was able to unlock my phone and switch carriers without any hassle. The convenience and speed of their service are unparalleled. It's the kind of service you can trust and count on.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! Will not let you complete registration without providing CC# once that's done you are charged but no code is sent, it sends to a 3rd party entertainment subscription for 39.99 a month that doesn't have a cancel button. The video to be watch show simple directions but the actual process does not have say apperence... Number listed in contact us is not in service for the My vod that safelock uses. ...Charged me 2x 1.99 from digigamr.pro
This is been 3hrs of nonsense sending blank emails saying Thank you for choosing us request received, our system provides a code remotely and will allow you to use your phone with any Sim world wide... WHEN!!! CODE NEVER RECEIVED....
Update!! So following up to my review from safeunlock. Thank you for responding but the only platform you seem to respond to is when your called out on here. I've emailed you repeated to get auto replied back to with my own msg saying thank you it's been received. You were paid thru the 3rd party but like I said it is a subscription plan for 39.99 that needs to be canceled through them but there is not a cancel but. Website leaves you in limbo asking for another credit card. Too keep it simple there should be a code generated immediately at the site that you show your video from once that Captcha is verified with the pictures but this is a SCAM why would you make it easy..

8 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Shayla,

First and foremost, we genuinely apologize for the inconvenience you’ve experienced. We understand how frustrating this situation must be for you. However, there are a few points we’d like to clarify to address your concerns properly.

At SafeUnlocks.com, we prioritize transparency and security. We never process or store payment information ourselves; all transactions are securely handled by a regulated third-party platform. This ensures your financial details remain protected. 😊

Regarding the claim of unauthorized charges and the lack of a cancel button, it's important to note that we have stringent measures in place to avoid any such inconvenience. Our support team is always ready to assist, and we encourage you to reach out to us directly at support@safeunlocks.com for any billing issues. We take these matters very seriously and will work with you to resolve them promptly.

As for the registration and code delivery process, we strive to make it as seamless as possible. Thousands of happy users have successfully unlocked their devices using our services, as reflected in our positive reviews on Trustpilot. That said, we’re continually working to improve our system and would truly appreciate more details about the issues you faced so we can address them head-on.

It seems there might be a misunderstanding or technical glitch which we’re eager to resolve. Please contact our support team with your specific case details, and we promise to look into it with utmost priority.

We value all feedback, including yours, as it helps us improve our services. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction soon.

Warm regards,

SafeUnlocks Support Team

Rated 5 out of 5 stars

For just $1

For just $1, my phone is now unlocked thanks to SafeUnlocks. Totally worth it! I was looking for a budget-friendly solution to unlock my phone. I'm glad I found SafeUnlocks as they provided a high-quality service at an unbeatable price. Saving money has never been so satisfying.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

I went to this site to review your…

I went to this site to review your product and you continue to send the same response about being a reputable company, bologna!!! i went to try and unlock my android device and it kept asking me for more money to continue the process. Don't bother replying as it will be the same crap you've been sending to all the real people who posted reviews. SCAM!!!

9 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hi Sam Benson,

Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our users, even when the feedback is less than stellar.

First and foremost, we apologize if your experience did not meet your expectations. We understand how frustrating it can be when things don't go as planned.

We would like to clarify a few points you raised. Safeunlocks.com is a registered company, and we take pride in our commitment to providing reliable services. We do not capture or misuse any payment information as we use a regulated third-party platform for all transactions. The claims you mentioned are not only unfounded but also contrary to our business practices.

Regarding the fees, our services are designed to be straightforward with clear pricing, and we continuously strive to maintain transparency. If you encountered unexpected charges, we would appreciate the opportunity to look into this matter further.

Please feel free to reach out to us directly at support@safeunlocks.com. We promise you won't get another "bologna" response 😅. We genuinely want to make things right and ensure you have a positive experience with us.

Thank you again, Sam, for your feedback. It helps us improve and serve our customers better.

Best regards,

The Safeunlocks Team

Rated 3 out of 5 stars

Service was alright

Service was good, but after buying the $1 fee which is actually $2 I never got my membership code, and now they want me to pay again, customer service is extremely slow as well

8 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hello Hayley,

Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our users, whether the comments are positive or constructive. We're sorry to hear that you didn't have the 5-star experience we strive to provide.

First and foremost, we'd like to address the issue with the membership code. It's possible there was a miscommunication or a technical glitch, and we sincerely apologize for any inconvenience this may have caused. We absolutely do not want you to feel like you're being asked to pay multiple times without receiving the service you're entitled to. Please reach out to us directly at support@safeunlocks.com so we can resolve this for you promptly.

Regarding the discrepancy with the fee, our payment process is handled by a regulated third-party platform to ensure security and transparency. We assure you that any minor differences in the fee are likely due to processing fees or currency conversion rates, but we'd be happy to look into this further for you.

As for our customer service, we're constantly striving to improve and provide timely assistance. We regret that your experience didn’t reflect our usual standards, and we’ll be working on faster response times to better serve our users. 😊

We take all feedback seriously and use it to improve our services. If you have any more details or suggestions, please don't hesitate to share them with us directly. Your satisfaction is our top priority.

Thank you once again for your feedback, Hayley.

Warm regards,

The SafeUnlocks Team

Rated 5 out of 5 stars

I didn't think it would be so easy

I didn't think it would be so easy, but they delivered. My phone was unlocked in just a few minutes! I was able to switch carriers without any downtime. The speed of the service was simply astonishing. I will definitely recommend SafeUnlocks to everyone I know.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

They made unlocking my phone a breeze

They made unlocking my phone a breeze. I'll definitely use them again if I need to unlock another device. With multiple phones in my family, having a reliable unlocking service is invaluable. SafeUnlocks delivered flawlessly every time. Knowing I have a go-to for this makes life so much easier.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Do not try this site. Pp

6 August 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Thank you for your feedback, Larry.

We're sorry to hear that you feel this way. At Safeunlocks.com, we take all reviews seriously and aim to provide the best service possible. We're a registered company listed on the Better Business Bureau and Trustpilot, and we're proud of our thousands of positive reviews from happy users. We understand your concerns, but we can assure you that any claims of scam or fraud are unfounded.

To clarify, we do not capture or misuse any payment information. All transactions are conducted through a regulated third-party platform to ensure your safety and privacy. Any suggestion otherwise is simply not true and hurts our reputation. We have safeguards in place to prevent this kind of misinformation and do forward any malicious activity to the competent authorities.

We’d love to discuss your experience further and address any specific concerns you may have. Please reach out to us directly at support@safeunlocks.com. We're here to help! 😊

Thank you once again for your feedback. It helps us improve and serve our customers better.

Best regards,

The Safeunlocks Team

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