Really pleased I went with these guys. Nice and personable experience from start to finish. New policy taken out and all details was clearly explained. Would 100% recommend.
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If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to chec... See more
Company replied
I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter. Excellent customer service wo... See more
Company replied
I had a lovely experience and I really love the service that this company provides and highly recommend
Company details
Written by the company
Repair of household appliances
Contact info
106 Queens Road, BN1 3XF, Brighton, United Kingdom
- 0800 654 6086
- info@safeguardappliances.uk
- safeguardappliances.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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Not sure how this all happened
Not sure how this all happened. Tried to finalise with a person called Alex but they added way more fees than we agreed. I told them I’d call them back but after that no answer. I saw they’d tried to take money out of my bank account a few days later! Really disappointed in Alex, he should know better.

Reply from Safeguard Appliances Ltd
Great customer support
Great customer support, very polite and helpful.
Took warranty out with safe guard in…
Took warranty out with safe guard in November which was lucky as my dishwasher packed up just after Christmas. Really surprised how quickly my dishwasher was replaced. After speaking to a guy named Jacob they had my replacement sent out the same week. Excellent and helpful customer service.
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