Ryderwear Reviews 

I bought four items during the Black Friday sales and wanted to return them. First, I had to pay €10 for shipping both ways, totaling €20. In the end, they only issued a pathetic £61 gift card, even though I originally paid €77.95 for the items. This is a scam. Avoid this scammer website!

Purchased 3 pairs of trainers. They cause pain when wearing them both me and my wife. Clearly unsuitable for purpose. They refuse to refund me my money. Absolute disgrace of a company. They say i can have store credit or swap. I don't wish to purchase anything from them and they simply will not listen.

Mis-selling items to rob people of their hard earned money. Thieves

It’s been three days, and I’m still waiting for contact. While customer service responds quickly, they just keep redirecting me with no real solution. I’ve almost lost hope. Don’t believe in the positive reviews – wasted my money! Avoid this brand at all costs!

6 days later and they are ignoring me completely. This is how they do business. Take customers money, run and hide.

I ordered leggings from Ryderwear, and I regret it! The quality is awful – completely see-through, which makes them unwearable. The sizing is way off; I usually wear a Medium, but these were so tight I could barely breathe. To make things worse, you have to pay for returns, which is ridiculous for such poor-quality items.

It’s been three months, and I’m still waiting for a replacement. While customer service responds quickly, they just keep redirecting me with no real solution. At this point, I’ve lost hope. Don’t believe the positive reviews – I wish I had saved my money! Avoid this brand!

Do not order from this company anymore!!! Horrible experience.

I used to buy my gym clothes from ryderwear all the time. Their clothing is now utterly see-through (you can see freckles through the pants and the details of your kitty) and mishappen in quality (think Temu - lumpy padding, crooked and cheap stitching, material that won't hold boobs in etc) but 10x the price). I spent over $200 on 4 items - three of which are see through (shorts, bra and a bodysuit) and one (bra) which is completely deformed and misshappen - as is the see-through bra.

When I reached out to ask for a refund and to return the items they flat out refused and stated that there is nothing wrong with this quality so they can only exchange for more items. I do not want more see-through clothing that I will get kicked out of my gym for or could never ever wear in public.

One rep even had the audacity to tell me I should wear a different g-string? There is no line-proof g-string on the planet that will stop these items from being see-through or mishappen. I put a book under the fabric of the items in the dark in my kitchen and you could read the title and author name etc as though there was no material at all. A sheet of toilet paper in my house covered the title.

Unfortunately this company has changed its tack and I will never be ordering from them again.

I would like to say these shorts are just for aesthetic rather than function but they are not even that.
I am a size 8/10 (small) and regularly invest in gym shorts as I am very physically active, walking, hiking and actually moving when Im in the gym. These are the first shorts I have bought that I always take off before leaving the house as the legs never stay down literally after 2 steps. I went for the longer shorts to prevent this but they have no elastic in any of the leg. They are now in the bin as I was so done pulling the legs down every couple of steps.
The only thing that was elastic was the waist. The 'bum contour' is for someone who has a small bottom as the 'contour' seam seems to cut into your bottom causing it to look flatter (I have pictures highlighting this).
Stick to the brands that are actually made for movement: gymshark, myprotein, aybl
Was unable to return these shorts as no refunds and would not with a good conscience be able to sell on - the bin is the only place for these.

Very poor quality, underwear visible through leggings (sculpt seamless) don’t appear to be double seamed in relevant area so you may get camel toe. I have definitely got camel toe going on so would not wear to the gym.

The ankle on these leggings are also baggy which is rubbish.

Had higher expectations based on some of the reviews. Overall don’t waste your money.

Dear Ryderwear ,

I hope this message finds you well. I’m reaching out regarding a recent purchase of a sports bra (Order Number: RUK337803). I was confident it was my correct size, as it’s the size I’ve always ordered from you. However, when it arrived, I discovered that it didn’t fit properly.

Having spent £40 (including shipping to the UK), I was disappointed but decided to return the item. Unfortunately, I received a message stating that the item could not be returned (please see the attached). This has left me feeling disheartened, as I’ve always trusted your brand and have had wonderful experiences in the past.

After undergoing surgery to remove breast tumors, your products have been a source of comfort and confidence for me during my recovery and beyond. This is why I’ve continued to shop with you, knowing your products are designed with care and quality in mind.

I’m hoping you can assist me with this issue, as I’d love to continue supporting your brand. The item was purchased recently, so I’m hopeful we can find a resolution. Please let me know if there’s anything further you need from me to help process this request.

Thank you for taking the time to review my concern—I truly appreciate your understanding and support.

Kind regards,
K

I liked the products but they refuse to give a refund on returns! It mentioned this on sale items, which is fine but didn't mention it also applies to non-sale items! I feel misled. You also have to pay £6 to return. What a scam!!!

I have purchased ryderwear in the past and I LOVED my products, so this time I went all out and spent hundreds and purchased 6 items! Every single one was terrible. They were see-through, the quality was awful, I kept one pair and they ripped within a few days along the seam. The prices were double what they used to be and the quality was awful. Never again. I returned every product, and now have a store credit that I'll never be able to use as they refuse to give refunds even when the product is at fault

If you love their items, it's all good. However, support is the worst out of any brand I've witnessed. You'll get pasted responses that say 'our policy is this and we don't care to help, money first, you last.'

Thanks for understanding, patience and involvement!

No longer offer refunds in the UK! Shocking. Bought a couple of tops that are badly designed and scratchy. How could I possibly know that without trying them on? I can only get an exchange or store credit! Proper dodgy tactics.

I am disappointed that I have to leave a review like this, however, I have had no support or help from this brand. My partner purchased some items for me from this company for Christmas. I don't usually wear Ryderwear so I asked the customer service team if I could return my items for a refund to my partner. They declined stating it was against policy. I accepted this and purchased a second order with the credit I received after returning the first, this order arrived yesterday. Like the first order, these clothes are terrible quality I purchased some of the newer coloured styles and the blue I chose is completely sheer, nowhere on the product pages does it state that it would be, so this is misleading consumers. The other items I received do not fit accurately, they don't sit on my body where it functionally should sit and I can see from other reviews multiple other customers have this issue as well. I then emailed their team a second time to be told that policy is policy and they will not offer a refund at all. Not only is this response so appalling from any business but to have senior members of your staff reply stuck on policy when an exception could have been made to support a better customer experience is wild. My partner was not across the return policy he had no idea he could not return this for a refund, even so, as someone receiving a gift if I don't shop with your brand and have issues with your items why are you not helping me at all? We now have clothes we are not going to use and $360 down the drain, I must reiterate this was a Christmas gift gone to waste. I will be taking this further but please consider when purchasing from this brand, I don't believe in supporting businesses whose only goal is to retain money and skip out on genuine customer service.

EDIT: They have said it's been escalated to management, I have still not been reached out to. They've just put it on this review to look like they've done something - still have not!

I am a regular buyer of ryderwear and I had a small manufacturing issue with one item of clothing purchased so I contacted the customer service team who was fast at giving a solutions to fully replace the item with shipping included. Couldn’t be happier with their services. Will continue to buy their products.

The quality of products is poor and the customer service is even worse.

The wild variances in sizing across their ranges means that you need to guess each time how an item will fit, and if it doesn't, you have to pay shipping to exchange it. There is no consistency or predictability in their sizing. They take no responsibility for ensuring the different fabrics they use will give a reasonable fit.

The cheap quality material used doesn't hold shape after wearing. You can try something on and it seems to fit nicely, however after wearing, the material stretches out due to poor quality.

They also refuse to refund at all costs. I had a clearly faulty item which met requirements under ACCC, sent several photos, and they insisted that the fault was a 'preference' issue.

The most expensive trash I’ve ever bought. The quality is terrible (as you can see in the photo after just one wear). If you return the item, you won’t get your money back; instead, you’ll be forced to make another purchase. Additional purchases mean extra shipping and insurance costs. As a result, I lost £150I have better leggings that cost only £8.

I wanted to hop on here and give Ella, Ryder's Customer Support Rep a shoutout. She gave me phenomenal customer service. She was communicative and extremely helpful. Thank you so much Ella!

I had an issue with my order and the team at Ryder wear resolved my issue in such a timely and professional manner. Their customer service is 10/10. The honey comb scrunch shorts are a huge vibe also, very flattering

DO NOT BUY TERRIBLE RETURNS POLICY!!!!!!
Appalled at Ryderwear. Only credit refund which is terrible for an online retailer for gym clothes which are synonymous for not finding an ideal size

I purchased items during the Black Friday sales. The quality and the fit of the leggings was completely different from the same ones ordered previously. I arranged a return expecting a refund but instead received a gift card. I have returned items previously and received a refund back, it is not clear on the website that they no longer offer refunds. I'm sure this is not legal, online retailers have to give a refund if returned within 28 days. I'm really disappointed and will never be ordering from them again.