Rydale Clothing Reviews 2,854

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including clothing, dog accessories, and footwear, often highlighting their durability and excellent craftsmanship. Many consumers also appreciate the competitive pricing and the overall value for money. The delivery service is frequently described as fast and dependable, with many people noting quick dispatch and arrival times. However, some customers also noted issues with sizing, particularly regarding sleeve and leg lengths being too long or items fitting too tightly. A few people experienced problems with order delivery, mentioning delays or lost parcels, especially when certain couriers were used. There were also occasional reports of products not being entirely waterproof as advertised, or minor defects upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the good quality materials, design,... See more

Quality

Customers had positive experiences with quality, often praising the good quality products, materials, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering process, quick... See more

Price

Customers consistently note positive experiences with price, often highlighting good quality items at fair,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more

Company replied

Rated 4 out of 5 stars

Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more

Company replied

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more

Company replied

Rated 5 out of 5 stars

Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference. The dog harnesses are well made and fit nicely. I love the... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick delivery and fleece headband is…

Quick delivery and fleece headband is of good quality.

1 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

The boots are really lovely but the sis…

The boots are really lovely but the sizing seems off. The largest size 3 was still too small for my children who normally are a 1.5. Sadly had to return. Ease of return was great and quick delivery.

26 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 5 out of 5 stars

Quality Company

Very easy to order great communication and most importantly quality clothing .

15 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great boots with super fast delivery

Great boots with super fast delivery

28 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Efficient service

Efficient service. Helpful advice over the telephone. Item as expected on delivery

12 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Love the clothes from Rydale

I really love the clothes from Rydale, it’s really good & thick quality. It’s definitely worth the money. Highly recommended, it’s more on the smaller size.

8 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

I love both products I purchased

I love both products I purchased. Good quality and value for money. Also fast delivery. Thank you

10 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Good quality shirts and excellent…

Good quality shirts and excellent delivery time. I will order again in the future.

23 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Buying and delivering was s quick and…

Buying and delivering was s quick and efficient. Product looked smart and of good quality. Only issue was loose thread appeared after the first day of the dog wearing the collar.

14 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Beautiful quality

Beautiful quality. Really pleased with them. Bought a 6 but will wear thick socks with them. I bought the shorter pair earlier and loved them so bought the mid height ones as well.

16 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 3 out of 5 stars

The rugby top is ok but the material is…

The rugby top is ok but the material is too thin. Feels cheap

6 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

The choice of clothing was extensive

The choice of clothing was extensive, and the website easy to use. My purchase's were sent out promptly and received in good order. I am impressed with the quality of the clothing, and happy with the price.

6 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, reasonable pricing and great quality trousers I live in them !!

18 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 5 out of 5 stars

Look put together..

I got two nice coats for dog walks one khaki green one thats lighter and goes well with the green wellies and a blue one, that is a bit warmer. Both fit nicely and have a lot of pockets for dog treats, keys, phone, ball, poop bags.

17 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

The jacket is great

The jacket is great, love it plus all the customer service I have received has been great. You only find out know how good a vendor is when you deal with their customer service. I will definitely use them again.

11 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great collar and lead

Great collar and lead - look good on a small spaniel. Good quality and reasonable price.

11 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great leather Dog collars

Great leather collars excellent quality.Highly recommend.will definitely purchase more

5 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Good quality socks with fun designs.

3 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great product

Great product, arrived quickly, very happy

12 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

This is a lovely jumper

This is a lovely jumper - a bit thicker than I expected but great colour and sizing . It’s warm and nicely patterned and collar stands up well - very pleased and wearing it as I write!

12 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

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