What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more
Company replied
Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more
Company replied
Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference. The dog harnesses are well made and fit nicely. I love the... See more
Company replied
Company details
Written by the company
Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.
Contact info
Unit 76, Kelleythorpe Ind. Estate, YO25 9FQ, Driffield, United Kingdom
- 01377 337160
- support@rydale.com
- rydale.com
4.3
Excellent
3K reviews
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Rydale hoodies
I love Rydale hoodies. The sizing is perfect and the quality is superb.
15 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team
Easy to use site
Easy to use site. Great quality product, my go to country wear.
10 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
The wax gilet is very nice
The wax gilet is very nice, I loved it, unfortunately the armholes are very large and didn't sit right.
9 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
I love your shirts but your sizing is…
I love your shirts but your sizing is all wrong sometimes they come up small and sometimes the same size comes up too big and I have brought lots of clothes from you, it’s a shame something is going wrong. My last 2 shirts I have to get altered
I think you could really benefit by looking at this as I love your styles
12 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team
I ordered a backpack that had ponies…
I ordered a backpack that had ponies figures on it, but you can barely see the pony figures which is a disappointment.
8 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a review. We really appreciate your feedback.
I will ensure your feedback is passed on to the relevant department.
If you require any further assistance regarding this issue, please could you email us at support@rydale.com/customer.support@yorkshiretrading.com and we can investigate this further for you.
Have a great day!
Kind regards,
Rydale Customer Service Team
The quality of my purchase was very…
The quality of my purchase was very poor & not what I expected.
I am unsure I will be using Rydale again if this is the quality they are supplying
2 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team
Best fleece by far
Best fleece by far, have worn them for years.
Can't beat the quality.
PS DON'T TELL RYDALE THEY WILL JACK THE PRICE UP .
12 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team
I always love buying from Rydale and…
I always love buying from Rydale and equally as pleased with all my socks that wear with my Rydale country boots and with my jodhpur boots when riding ! V comfy and great material and warm ! Thanks 🤩
30 March 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team
Speedy delivery high quality shoes.
Speedy delivery high quality shoes.
I found helpful staff on email query.
10 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team
Yet again another good product from…
Yet again another good product from Ryedale this is my second pair of boots,they are very good quality and fit normally I don't buy footwear online but I am very happy with this product.
2 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team
This coat is Beautiful
This coat is Beautiful! The buttons, darts , finishes on the pockets are exquisite. I am so pleased with this purchase and it arrived in 2days!!
This is the 2nd coat I’ve bought from Rydale and will definitely be back for more .
1 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
Happy customer
Great products with designs the kids love. Returning customer and im sure I'll be back for more
8 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
Garments are becoming cheap and nasty
Garments are becoming cheap and nasty. The sizes are utter different. You have out sourced your manufacturers and it shows
5 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a review. We really appreciate your feedback.
I will ensure your feedback is passed on to the relevant department.
If you require any further assistance regarding this issue, please could you email us at support@rydale.com/customer.support@yorkshiretrading.com and we can investigate this further for you.
Have a great day!
Kind regards,
Yorkshire Trading Customer Services Team
Gembling Knitted Fleece Pheasant Jumper
The Pheasant jumper is good quality and well made.
My husband is 6foot 2inches tall and has to order formal shirts with extra long sleeves to get a good fit, however these jumpers have very long arms. So much so, that he has to turn back a cuff of 2 inches to get it to fit properly to his wrist length..
The body length and chest size are perfect.
31 March 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
Product was as described
Product was as described. I chose the pale blue and it was lovely, a very nice jumper. The only negative was the low neckline. Delivery was prompt.
5 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
Rydale country shorts
As always, the Rydale country shirts were a perfect fit and excellent quality.
3 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team
Quality product pity only limited sizes
Quality product, from quality materials and well designed.
Very Happy with purchase, just a pity that many products had limited size options. Hopefully they will re stock soon.
3 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team
First class service as always,great…
First class service as always,great value and quality.
1 April 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team
Reasonable purchase
Delivery was prompt. Hat was rather misshapen and a little dusty. Overall happy with purchase once it had been cleaned and reshaped.
24 March 2026
Unprompted review
Reply from Rydale Clothing
Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.