I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more
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Review summary
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I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more
Company replied
I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more
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Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more
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Company details
About Rx Pros
Written by the company
Schedule Your Free Consult
RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments.
We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care
from the comfort of your home.
We are a LegitScript certified telemedicine pharmacy.
Learn more:
https://www.legitscript.com/websites/rxpros.com/
Contact info
United States
- 8554953050
- support@rxpros.com
- rxpros.com
4.6
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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RxPros corrected their mistake and made it right
Amanda was amazing, she called me after researching why my payment was lost in a 2nd account. She was able to track it down and gave me excellent customer service in the process. She was able to right the wrong and earn another chance at my business. Without her help, I would not be a happy returning patient, she was a huge reason why I am still using RxPros. Thank you.
25 March 2026
Reply from Rx Pros
Dear Mike,
Thank you for your thoughtful review. We are glad Amanda was able to resolve your issue and provide excellent support. We truly appreciate your continued business.
The Rx Pros Team
The weight loss with my terzepitide…
The weight loss with my terzepitide from RX Pros was very easy. I don’t think about food all the time anymore!
4 May 2026
Reply from Rx Pros
Dear Mary,
Thank you for sharing your experience. We are so glad to hear the medication has helped reduce the constant thoughts about food and made your weight loss journey feel easier. Those lifestyle and mindset changes can be just as meaningful as the number on the scale.
We appreciate your support and are honored to be part of your journey.
If you ever need anything, please feel free to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Very helpful great products
Very helpful great products, easy to use portal and good price
4 May 2026
Reply from Rx Pros
Dear Avelina,
Thank you for your kind words. We are glad to hear you found the portal easy to use and the pricing and products to your satisfaction.
The Rx Pros Team
Reply from Rx Pros
Dear Randy,
Thank you for your feedback. We are glad to hear the process has been fast and efficient.
The Rx Pros Team
Reply from Rx Pros
Dear Talon,
Thank you for your kind words. We are glad to hear communication has been easy and shipping quick.
The Rx Pros Team
Great followup in customer service
Great followup in customer service. Quick delivery. Best prices.
4 May 2026
Reply from Rx Pros
Dear Rhonda,
Thank you for your kind feedback. We are glad to hear you have had a positive experience with our customer service, delivery speed, and pricing. We truly appreciate your support and trust in Rx Pros.
If you ever need assistance or have any questions, please don’t hesitate to call us at (855) 495-3050.
The Rx Pros Team
Fast delivery and with all the supplies…
Fast delivery and with all the supplies you need 😊
4 May 2026
Reply from Rx Pros
Dear Katherine,
Thank you for your feedback. We are happy to hear delivery was fast and that everything you needed was included.
The Rx Pros Team
Everything went smoothly and fast
Everything went smoothly and fast. They just need to use more ice packs when shipping.
4 May 2026
Reply from Rx Pros
Dear Nancy,
Thank you for your thoughtful review. We are glad to hear the process went smoothly and that you appreciated the included supplies and support medications. We also appreciate your feedback regarding packaging and shipping conditions. We understand how important proper temperature handling is and will continue working to improve this experience.
We are happy to hear the medication is working well for you so far.
If you ever have any questions or concerns, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
So far a wonderful experience
So far a wonderful experience. I look forward to getting my Tirzepatide but I will use the remainder of my prior meds before starting. Thank you for your help.
4 May 2026
Reply from Rx Pros
Dear Peggy,
Thank you for your thoughtful feedback. We are glad to hear your experience has been positive so far and look forward to supporting you as you begin your new treatment.
The Rx Pros Team
Reply from Rx Pros
Dear Corey,
Thank you for your feedback. We are glad to hear the service has been fast and easy.
The Rx Pros Team
Reply from Rx Pros
Dear James,
Thank you for your kind words. We are glad to hear the process has been easy and that your questions have been answered promptly.
The Rx Pros Team
Very informative and helpful.
4 May 2026
Reply from Rx Pros
Dear Anthony,
Thank you for your feedback. We are glad to hear you found the information helpful and supportive.
The Rx Pros Team
The company did a great job of making…
The company did a great job of making the process easy. Once I decided to order, it was just a matter of getting approved by the medical doctor. After that the meds were shipped in 2 days.
4 May 2026
Reply from Rx Pros
Dear Hopeful,
Thank you for your thoughtful review. We are glad to hear the process was simple and efficient from approval to shipment.
The Rx Pros Team
Beware of their automated systems; Good luck reaching a human.
My experience with RxPros has been frustrating, and I would caution others before using their service.
The initial process to obtain medication is very smooth—unsurprisingly, since the focus seems to be on getting you to purchase. However, any request outside of their standard automatic refill system becomes difficult to manage.
I had a 3-month refill scheduled, even though I still had more than half of my original supply remaining. I called multiple times to speak with a representative and was assured that my refill would be placed on hold and that I would receive a refund for the charge already processed.
Despite this, I continued receiving automated text messages asking me to confirm my dosage. I responded, clearly stating both my dosage and that my order was on hold until I requested it. Within an hour, I received notification that the medication had already shipped.
Since then, attempting to resolve the issue has been extremely challenging. Customer service has been difficult to reach, with frequent dropped calls, vague responses, and repeated promises to “check with a supervisor” that never result in follow-up.
Overall, the lack of communication, poor customer support, and failure to honor a clear hold request make this a disappointing experience. If you need anything beyond automatic refills, proceed with caution.
24 April 2026
Unprompted review
Reply from Rx Pros
Dear Lisa,
We’re very sorry to hear about your frustration and truly appreciate you taking the time to explain what happened. That is not the experience we want any patient to have.
You are correct that our system is designed to ensure continuity of care through automatic refill reminders, but if a patient clearly requests a hold, that request should absolutely be honored. If your order shipped after you were told it would be paused, that needs to be reviewed immediately.
We also understand how frustrating it is to feel like you are not receiving clear follow up. Being told something will be escalated and then not hearing back is not acceptable, and we sincerely apologize for that breakdown in communication.
Please fill out the information request form on Trustpilot so we can securely access your account and personally review the timeline of events. We want to make this right. You can also reach RxPros customer support directly at (855) 495-3050 during business hours so we can address this with you live.
Thank you for bringing this to our attention.
The Rx Pros Team
The pricing was better than the…
The pricing was better than the previous company I worked with and the extra syringes and the anti nausea medication was a nice extra, even though I haven’t needed them yet. They could definitely do better with packaging (my very tiny ice packs were warm), not nearly as well packaged and delivery was delayed too so really hoping it arriving warm isn’t problematic. Refrigerated it upon arrival. I’ve only used one dose so far and it’s working well for me.
4 May 2026
Reply from Rx Pros
Dear Nancy,
Thank you so much for your thoughtful and balanced feedback. We are very glad to hear that you found better pricing compared to your previous provider and appreciated the included extras like the additional syringes and anti nausea medication. We try to make sure patients have everything they need to feel prepared and supported throughout their journey.
We also truly appreciate you bringing up your concerns regarding the packaging and shipping conditions. We understand how concerning it can be when ice packs arrive warm, especially with refrigerated medication. Your feedback is extremely important to us and helps us continue improving our shipping and packaging process to better protect medications during transit delays. We are glad to hear you refrigerated it right away and that your first dose has gone well so far.
Thank you again for trusting Rx Pros with your care. If you ever have questions, concerns, or need assistance moving forward, please don’t hesitate to reach out to us at (855) 495-3050. We are always happy to help.
The Rx Pros Team
I lost 70 lbs in 9 months
I lost 70 lbs in 9 months. The past month I seem to of hit a wall with no weight loss. I hope to loose 6 to 9 more pounds over the last 3-month prescription. My eating habbits have greatly improved over the past 9 months and I resemble an older version of me, not the morbidly obese guy I saw in the mirror over the past 10 years!
4 May 2026
Reply from Rx Pros
Dear Rodney,
Thank you for sharing your journey. Losing 70 pounds is an incredible achievement and we are proud to have been part of your progress. Plateaus can happen, and we are here to support you as you work toward your final goals.
The Rx Pros Team
Reply from Rx Pros
Dear Christopher,
Thank you for your feedback. We are glad to hear you received timely responses.
The Rx Pros Team
Feel & look better
I lost 40lbs under 6 months. Looking to lose 10 more, but have plateud. The loose wrinkling skin was a shock though afterwards. I do feel much better though! The nausea will come and go. You will be hungry, eating your favorite meal and then realize...I'm stuffed! You still have 1/2 the food left also!
4 May 2026
Reply from Rx Pros
Dear Wendy,
Thank you so much for sharing your journey. Losing 40 pounds in under 6 months is an incredible accomplishment and we are thrilled to hear how much better you are feeling overall. We also appreciate your honesty about the challenges that can come along with significant weight loss, including plateaus and skin changes.
Your experience and insight will no doubt help encourage others who may be beginning their own journey. We are honored to be part of your progress.
If you ever need support or have questions moving forward, please feel free to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Melanie,
Thank you for your kind words. We are glad to hear you are seeing amazing results and that the process has been quick and easy.
The Rx Pros Team
Cost was a big factor for me
Cost was a big factor for me. Plus communication with email for me is iffy. Do was very glad I received a text to let me know when I had an email. That kept me in inn the entire process. I'm looking forward to getting my product and continuing my weight loss journey.
4 May 2026
Reply from Rx Pros
Dear Debra,
Thank you for your thoughtful feedback. We are glad to hear the communication process worked well for you and kept you informed throughout. We look forward to supporting your continued journey.
The Rx Pros Team
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