Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... See more
Company replied
I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purch... See more
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I got my first Ruby Cup in 2015. There are lots of menstrual cup products on the market and it can be hard to choose, but I loved how Ruby Cup supports access to menstrual products for girls around th... See more
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Company details
- Health and Beauty Shop
- Maternity Store
- Plus Size Clothing Store
- Toiletries Store
- Underwear Store
- Women's Clothing Store
About Ruby Cup
Written by the company
Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!
Shop Pants
Shop Cups
Our Impact
Contact Us
High Quality
Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.Ethical
Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.
Join us in our mission to make a difference.
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Period Care for Good
Written by the company
- Fighting period poverty since 2011
- Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!
120-Days Money Back Guarantee
No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.
Contact info
Ruby Life Ltd., Academy House, 430 London Road, Camberley , GU15 3HL, Surrey, United Kingdom
- hello@rubycup.com
- rubycup.com
4.7
Excellent
211 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love them!
Its the second one that I buy, so I can have them two sizes. Love them, there is not coming back once you try cups, and this brand its amazing!
1 August 2022
Reply from Ruby Cup
Hi Pilar,
We're thrilled to hear that you're loving your Ruby Cups! Thank you so much for your support and for choosing us for your menstrual care needs.
Did you know that we've recently launched a new product line of period panties? They offer additional comfort and protection alongside your cups. Plus, for each panty purchased, a portion of the proceeds goes towards supporting our learning center in Kisumu, Kenya.
As a token of our appreciation for your continued support, we'd also like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you once again for being part of the Ruby Cup community. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Ruby Team
Absolutely love it
I've had my cup for 7 years now and I wouldn't want to be without it.
1 August 2022
Reply from Ruby Cup
Hi Monika,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you've been enjoying your Ruby Cup for the past 7 years.
We also wanted to let you know that we've recently introduced a new product line of period panties, which offer additional comfort and protection during your cycle. Additionally, as a token of our appreciation for your loyalty, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you once again for your support and loyalty to Ruby Cup. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Ruby Team
I am SO HAPPY with my Ruby Cup
I am SO HAPPY with my Ruby Cup! For a busy mom on the go and also as a nurse, this cup is perfect! No more worrying about frequent stops to the bathroom throughout the day to change tampons. This cup is a game changer!
25 July 2022
Reply from Ruby Cup
Thank you for sharing your enthusiasm, Katherin!
We're thrilled to hear that your Ruby Cup has brought you so much happiness and convenience. It's fantastic to know that it has made such a positive difference in your busy life, both as a mom and as a nurse. We understand the importance of having a reliable and hassle-free period solution, especially with a hectic schedule.
Your support also contributes to our Buy One Give One program, making a positive impact on someone else's life.
We'd like to let you know that we recently launched our new period panties, and we believe that they would nicely complement your cup.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, feel free to reach out.
XOXO,
The Ruby Team
Arrived on time with concise instructions and a storage sleeve.
The package arrived within the time specified and included everything, also instruction booklets and I loved the addition of a cotton sleeve for the rubycup.
21 July 2022
Reply from Ruby Cup
Thank you for sharing your experience!
We're delighted to hear that your Ruby Cup package arrived on time and that you found the instructions concise and helpful. It's great to know that you appreciated the addition of a cotton sleeve for your cup, as we strive to provide convenience and sustainability in our products.
We're excited to share that we now offer matching period panties to complement your Ruby Cup, providing you with even more options for comfortable and sustainable period care.
Your support also contributes to our Buy One Give One program, making a positive impact on someone else's life.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, feel free to reach out.
XOXO,
The Ruby Team
Never going back to tampons
This is the first cup I've ever tried, I wanted to be able to use it while at the beach (normally I use period underwear) instead of tampons. Even with no running water it was still an easy to use and overall great choice. Within two days of experimenting with inserting it, I figured out a way that works for me and had abdolutely NO leaks (my main concern) so I was very happy! The material seemed a bit hard but once it's in properly I couldn't feel it and felt totally comfortable. The instructions were clear and gave me confidence in regards to the learning curve and I'm glad I persisted. Also the online quiz regarding which size to buy was accurate :) Love the ethos of the company too and the red color of my cup.
21 July 2022
Unprompted review
Reply from Ruby Cup
Thank you for sharing your wonderful experience, Emily!
We're thrilled to hear that you've had such a positive experience with your Ruby Cup! It's fantastic to know that you found it easy to use, comfortable, and leak-free, even during activities like being at the beach. We're delighted that our instructions and online quiz helped guide you through the process seamlessly.
We're excited to share that we now have matching red period panties to complement your Ruby Cup! They're made with the same commitment to comfort and sustainability, providing you with even more options for period care.
Your support also means a lot to us, and we're grateful that your purchase has made a positive impact through our Buy One Give One program.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Great product and service.
20 July 2022
Reply from Ruby Cup
Thank you for your feedback, Elizabeth!
We're thrilled to hear that you're satisfied with both our product and service. Providing high-quality products and excellent customer service is our priority, and we're delighted that we met your expectations.
Your support means a lot to us, and we're excited to share that your purchase has made a positive impact through our Buy One Give One program. For each cup purchased, we donate one to someone in need, empowering them with sustainable menstrual care solutions.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Amazing product
Really fast delivery, So amazing that for each one you order a woman who experiences period poverty receives one that should last her circa 10yrs. It takes a day or two to get used to but is more comfortable and it does feel good not using loads of products that destroy our planet. Not often I feel good about having a period but then I had never used Ruby Cup before!
15 July 2022
Reply from Ruby Cup
Thank you for sharing your experience, Claire!
We're thrilled to hear that you find Ruby Cup to be an amazing product! Our team works hard to ensure fast delivery and provide you with the best possible experience.
We're also delighted that you appreciate our Buy One Give One program, which ensures that for each cup you order, a woman who experiences period poverty receives one that can last her up to 10 years. Your support helps us make a real difference in the lives of those in need.
It's common to take a day or two to get used to using a menstrual cup, but we're glad to hear that you find it more comfortable and rewarding. Plus, knowing that you're using a product that's better for the planet adds an extra sense of satisfaction to your period experience.
We'd like to let you know that we recently launched our new period panties, and we believe that they would nicely complement your cup.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Love it
Love it! Love the color red. The size is great and the tray where to can disinfect the cup in the micro is also a great idea. Loved that the cup tray is compacted and stored away easily. Overall happy with my purchases.
12 July 2022
Reply from Ruby Cup
Thank you for sharing your experience, Ailani!
We're thrilled to hear that you love your Ruby Cup! The vibrant red color adds a touch of excitement to your period routine, doesn't it? We're glad to hear that you find the size to be great and that you appreciate the convenience of the disinfection tray for the microwave. Our goal is to make menstrual care as easy and hassle-free as possible.
We're also excited to share that your purchase has made a positive impact through our Buy One Give One program. For each cup purchased, we donate one to someone in need, empowering them with sustainable menstrual care solutions.
We'd like to let you know that we recently launched our new period panties, and we believe that they would nicely complement your cup.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Reply from Ruby Cup
Thank you for your feedback on your Ruby Cup, Maria!
We're thrilled to hear that your cup arrived quickly and that you find it to be of high quality. Providing products that meet our customers' needs and expectations is our top priority.
In addition to our menstrual cups, we're excited to share that we now offer period panties as well. These panties provide an extra layer of comfort and protection during your period, and they're made with the same commitment to quality and social impact as our cups.
Your support means a lot to us, and we're excited to share that your purchase has made a positive impact through our Buy One Give One program. For each cup purchased, we donate one to someone in need, empowering them with sustainable menstrual care solutions.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Very happy with my new cup
Very happy with my new cup. I bought one almost 8 years ago now which is still in great shape but I was definitely ready for a new one. Glad to have gotten the little sanitizer cup for the microwave too - so much easier than boiling water.
7 July 2022
Reply from Ruby Cup
Thank you for sharing your positive experience, Lace!
We're delighted to hear that you're very happy with your new Ruby Cup! Your continued support means the world to us, and we're honored to be a part of your menstrual care journey once again.
We're also excited to share that your purchase has made a positive impact through our Buy One Give One program. For each cup purchased, we donate one to someone in need, empowering them with sustainable menstrual care solutions.
Additionally, we offer period panties, providing an extra layer of comfort and protection. For each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
good so far
I received my cup at the end of my cycle so didn’t get to really experience it while bleeding! I liked the detailed and thoughtful instructions, helped a lot in guiding while using the cup! I found out that inserting was way easier than taking it out! I did panic that I won’t find it or able to pull it out! After putting it in, I was very conscious but was surprised that within minutes I forgot it was there and felt really natural! Felt sense of liberation that I don’t have to deal with blood , pads and smells! It just easy and clean!
I do feel doubtful about getting an infection or thrush from inserting it or my fingers that I feel apprehensive about!
I tried it once so far and nothing major Happened, I just felt a minor itch next day and burn while peeing’ then it was back to normal! I don’t know if that due to the cup or something else!
I will try it when my next cycle happen and get full experience!
Thanks for this !
7 July 2022
Reply from Ruby Cup
Thank you for sharing your experience, Saba!
We're thrilled to hear that you're exploring the benefits of using a Ruby Cup. Your thoughtful feedback means a lot to us, and we're glad that our detailed instructions helped guide you through the process.
As you continue your journey with Ruby Cup, we want to assure you that our cups are made from medical-grade silicone, ensuring safety and comfort during use. Regarding your concerns, if you experience any persistent discomfort, we recommend consulting with a healthcare professional for personalized advice.
We're also excited to share that your purchase has made a positive impact through our Buy One Give One program. For each cup purchased, we donate one to someone in need, empowering them with sustainable menstrual care solutions.
Additionally, we offer period panties, providing an extra layer of comfort and protection. For each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Love, love, love!
I love Ruby Cup and what they stand for. Their products are amazing, and their ethics are even better. My cup arrived in the mail without much delay (impressive for overseas shipping) and in discreet packaging. Super excited to try out my pretty new blue cup!
4 July 2022
Reply from Ruby Cup
Thank you for your enthusiastic feedback, Sarah!
We're thrilled to hear that you love your Ruby Cup and appreciate what we stand for. Providing amazing products while upholding strong ethics is at the core of our mission.
We're glad to hear that your cup arrived promptly and discreetly, even with overseas shipping. We aim to make the entire experience as smooth and convenient as possible for our customers.
We're also grateful for your support of our mission and values. Your purchase helps us continue our work, including our Buy One Give One program, which provides menstrual cups to people in need.
We hope you're enjoying your pretty new blue cup! We hope it brings you comfort and confidence during your period.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
Love,
The Ruby Team
Great Idea
The item came on time and was well described, good communication with company and the product is a great idea. Thank you.
29 June 2022
Reply from Ruby Cup
Thank you for your feedback, Pauline!
We're delighted to hear that your Ruby Cup arrived on time and that you found it to be well-described. We strive to provide clear communication and descriptions to ensure a smooth experience for our customers.
We're excited to hear that you think our product is a great idea! We're passionate about providing sustainable and comfortable menstrual care options for everyone.
We're also grateful for your support of our mission. Your purchase helps us continue our work and supports our Buy One Give One program, which provides menstrual cups to people in need.
We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
The ruby cup is so comfortable
The ruby cup is so comfortable. I wear it along with “period underwear “ . I have not had any problems with leaking . I highly recommend
28 June 2022
Reply from Ruby Cup
Hi Justine,
Thank you for sharing your experience with us! We're delighted to hear that you find the Ruby Cup so comfortable and that it pairs well with period underwear. It's great to know that you haven't experienced any leaking issues.
Our aim is to provide menstrual solutions that offer both comfort and reliability, so it's wonderful to hear that we've met your expectations. If you ever need further assistance or have any questions, feel free to reach out to us.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for recommending Ruby Cup, and we're grateful to have you as part of our community!
Warm regards,
The Ruby Team
Life changing excellent product service company ethos!
Life changing! Delivery promo service great product has made a huge difference to my life! I can now go, stay, do and wear things I couldn’t before! Many many thanks, and to know that my purchasing helps a woman elsewhere who is less fortunate-even better! Excellent product service and company ethos
27 June 2022
Reply from Ruby Cup
Thank you for your wonderful feedback, Rachel!
We're thrilled to hear that your Ruby Cup has been life-changing for you, allowing you to go, stay, do, and wear things with newfound confidence. It's fantastic to know that our product has made such a positive difference in your life.
We're also grateful for your support of our Buy One Give One program, which ensures that your purchase has a positive impact on someone else's life, providing them with access to menstrual care products.
We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Reply from Ruby Cup
Thank you for your feedback, Sigalit!
We're delighted to hear that your Ruby Cup arrived on time and that you're satisfied with the product.
We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
I have not tried the cup yet as I am…
I have not tried the cup yet as I am away from home but customer service was great! And I look forward to trying the cup-- as well as the money back guarantee if the cup does not work for me (hoping I won't need to return though)-- thank you Ruby cup :)
7 June 2022
Reply from Ruby Cup
Thank you for your feedback, Gloria!
We're delighted to hear that you had a positive experience with our customer service team. We're committed to ensuring our customers feel supported throughout their Ruby Cup journey.
We're excited for you to try the cup, and we hope it exceeds your expectations. However, if for any reason it doesn't work out, our money-back guarantee ensures your satisfaction.
We're also grateful for your support, as your purchase contributes to our Buy One Give One program, making a positive impact on someone else's life.
We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
I found this product cost vs materials…
I found this product cost vs materials vs alternatives not in line with the average. I returned the item but can only return part so now stuck with a expensive silicone tub that is of no use to me or anyone second hand because of the nature of the product.
1 June 2022
Reply from Ruby Cup
Thank you for sharing your feedback with us. We understand your concern about the cost compared to other alternatives. We'd like to clarify that our products may be priced slightly higher due to the quality of materials we use and our commitment to donating a menstrual cup to someone experiencing period poverty with every purchase. We believe in providing products that are not only high-quality but also contribute to a greater cause.
We take every feedback seriously, and in addition to our menstrual cups, we now offer period panties as an alternative option. These panties are made with the same commitment to quality and social impact. In fact, for each panty purchased, a portion of the proceeds goes towards supporting our newly launched learning center in Kisumu, Kenya.
As a token of our appreciation for your feedback, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for considering Ruby Cup, and we hope to have the opportunity to better serve you in the future.
Love,
The Ruby Team
I absolutely love my Ruby Cup!
I absolutely love my Ruby Cup!! Been using one for over 5 years and absolutely no faults! Recently upgraded to a new one just because I wanted the black colour instead, but my original was still going strong. And nothing better than a buy one give one policy!
25 May 2022
Reply from Ruby Cup
Thank you for sharing your love for your Ruby Cup, Erin!
We're thrilled to hear that you've been enjoying your Ruby Cup for over 5 years without any issues. It's wonderful to know that you recently upgraded to a new one for the black color preference, and we're glad to hear that your original cup was still going strong.
We're also grateful for your support of our Buy One Give One policy, which has made a significant impact on someone else's life through your purchase.
We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Didn't work for me
I really wanted to like this product. I've been using a natural gum rubber (latex) cup since the early 2000s. For a replacement I wanted to try the Ruby cup as it holds a slightly larger volume which would be helpful after having 3 children and having changes to my cycle/flow. While I like how to company is involved in supporting projects in various countries, and the purchase/shipment process was easy, I did not find the cup ideal for me. I thought the texture of the stem would make it easy to pull out but because it's quite rigid, it's hard to grasp and pull. So I had great difficulties getting the cup out the 3 times I tried it. Might have worked better for me if the stem was slightly longer. The cup itself was comfortable. However all in all it just didn't work for me unfortunately. The return process was easy and I'm thankful they had that option!
27 April 2022
Reply from Ruby Cup
Thank you for taking the time to share your experience with us. We appreciate your kind words about our involvement in supporting projects globally and our easy purchase/shipment process. We're sorry to hear that the Ruby Cup didn't meet your expectations.
We understand that everyone's needs are different, which is why we now offer period panties as well. These panties provide an alternative option for those who may not find cups suitable for their needs. Additionally, for each panty purchased, a portion of the proceeds goes towards supporting projects like our learning center in Kisumu, Kenya.
As a token of our appreciation for your feedback and for mentioning our service, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
We're grateful for your feedback and hope to have the opportunity to better serve you in the future.
Love,
The Ruby Team
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